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Application Support Resume

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Wilmington, DelawarE

SUMMARY:

  • Over 14+ years of experience in Information Technology developing various business applications and implementation and maintenance support of complex systems
  • IT experience include analysis, design, development, implementation and testing of various client server applications using PowerBuilder, PFC, PL/SQL, core Java based technologies.
  • Application and Functional experience includes Credit Card Dispute, Credit Card Fraud, Retail Sales, Telecom Network Configuration, logistics and freight forwarding services, Commission system, Asset management And Order Processing.
  • Extensive experience and knowledge of working with multi - tier enterprise applications using various versions of Powerbuilder 5.0, 6.5, 8.0, 10.5, 11.0, 12.5
  • Extensive experience working with multi-tier environment where PowerBuilder Front End consumed SOAP/WSDL/XML based Webservices and Tuxedo services.
  • Good experience in Object Oriented Analysis and Design (OOAD).
  • Extensively used Object Oriented Techniques of PowerBuilder like Inheritance, Polymorphism and Encapsulation.
  • Designing standard Framework as per PowerBuilder Foundation class (PFC).
  • Strong working knowledge in configuration management and version control.
  • Worked on various version control systems like Start Team, Rational Team Concert (RTC), CM Synergy, Visual Source Safe, PB Native Version Control, Rational Clear Case
  • Strong exposure to SQL, PL/SQL programming and relational databases such as Oracle, Sybase ASE 12.5, MS SQL server 2008.
  • Bug fixing and debugging level experience in Core Java and C# .Net
  • Conversant with all phases of Software Development Life Cycle (SDLC), including requirement gathering, analysis, design, development, implementation, integration and testing
  • Good knowledge of SDLC Methodologies like Waterfall and Agile
  • Technical Depth - Resolving complex technical issues. Involved in coding of Powerbuilder, JAVA, components. Mentoring on best practices and processes. Ensuring quality, based on experience
  • Strong working knowledge in build process and release co-ordination
  • Have excellent customer communication and interpersonal skills with high level of adaptability.

TECHNICAL SKILLS:

Business Domain: Credit Card Dispute, Credit Card Fraud, Retail Sales, Telecom Network Configuration, logistics and freight forwarding services, Commission system, Asset management And Order ProcessingApplication GUI Development, Maintenance and Production Support.

GUI Tools ( IDE): Power Builder 5.0/6.5/7.0/8.0/ 10.5/11.5/12.5 , (PFC), Eclipse, Toad, SSH Tectia.

Middle Tier: Tuxedo 8.0, Forte (iPlanet UDS 5.0 )

Internet Technologies: XML, Java Script, HTML

Database: Oracle 9i, MS SQL Server 2008, Sybase ASE 12.5, SQL Anywhere 6.0/8.0/11.0

Version Control Tools: Star Team, Rational Team Concert, CM Synergy, Visual Source Safe, PB Native Version Control

Operating System: Windows 7, Windows 2000, Windows XP, Unix

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, Delaware

Environment: PowerBuilder 8.0, Oracle 11g, MS SQL Server 2008, C# .Net, IBM Websphere 7.5, MS Team Foundation Server( TFS), Windows 7.

Responsibilities:

  • Application support (Tickets) and Development of new modules and new Change requests.
  • Lead developer responsible to review and understand business requirements and create design specifications and develop new modules and features for the application
  • Discuss project requirements with Line of Business partners
  • Analysis of requirements for new development and enhancements projects.
  • Write technical design specifications both high level and low level design.
  • Develop complex aspects of code using Powerbuilder 8.0
  • Application development was done using Object Oriented techniques like inheritance, polymorphism and encapsulation.

Confidential, Newark, Delaware

Environment: PowerBuilder 10.5/11.5/12.5 , PFC, Oracle, Sybase ASE 12.5, MS SQL Server 2008 Tuxedo 8.0, C# .Net, IBM Websphere 7.5, Rational Team Concert ( RTC), Star Team Version Control, Windows 7.

Responsibilities:

  • Working as Subject Matter Expert for Confidential Super Station Applications.
  • Discuss project requirements with Line of Business partners
  • Analysis of requirements for new development and enhancements projects.
  • Write technical design specifications both high level and low level design.
  • Develop complex aspects of code using Powerbuilder 12.5 modify OMNI and MSS credit card Superstation applications used to detect fraud, manage credit risk and process credit card claims.
  • Application development was done using Object Oriented techniques like inheritance, polymorphism and encapsulation
  • Writing database stored procedures, functions and triggers to implement business logic.
  • Provide guidance and technical assistance to Production support team to promptly address issues related to OMNI and MSS application production environment.
  • Respond to questions from internal security, compliance and audit groups on application behavior or technology usage
  • Write implementation plans for code deployment as part of a project release.
  • Developed and distributed Powerbuilder interface to consume Java webservices using SOAP/WSDL/XML.

Confidential, Overland Park, Kansas

Environment: PowerBuilder 8.0/10.0, Oracle 8x/9x, SQL Server 2000, XML,Core JAVA, Rational Clear case, CM Synergy, Windows 2000, Windows XP

Responsibilities:

  • Analysis of requirements for new development and enhancements.
  • Application development using PowerBuilder 8.0 with Object Oriented techniques using inheritance, polymorphism and encapsulation. Development also includes parsing XML file sent by the Java client and accessing the data from the file.
  • Creation of tables, views, indexes, sequences Writing Oracle stored Procedures, functions and triggers to implement business logic.
  • Unit testing and integration testing of the application.
  • Application support during business hours and on call off hours.
  • Documenting help for the modules developed.
  • Interacting with Business and System Analysts regarding various specifications of the modules including requirements, design of the module and any changes.

Confidential

Environment: Windows NT, Power Builder 6.5, Sybase SQL Anywhere 8.0, Omnis Studio, UNIX Sun Solaris

Responsibilities:

  • Analysis of requirements for new development and enhancements projects.
  • Write technical design specifications both high level and low level design.
  • Application development using PowerBuilder 6.5 with Object Oriented techniques using inheritance, polymorphism and encapsulation. Development also includes parsing XML file sent by the Java client and accessing the data from the file.
  • Unit testing and integration testing of the application.
  • Application support during business hours and on call off hours.
  • Write implementation plans for code deployment as part of a project release.

Confidential

Environment: Windows NT, Oracle 8i (PL/SQL), PFC (Power builder 8.0), Forte (iPlanet UDS 5.0)

Responsibilities:

  • Requirements gathering for new modules, requirement analysis and estimation.
  • Analysis of requirements for new development and enhancements.
  • Creating Functional/Technical Specification and Test case documents.
  • Version control of code and retrofitting code.
  • Quality assurance of code, creation of executables and deployment.
  • Documentation of new modules and enhancements.
  • Creation of user Manual, user and support.
  • Task delegation to team members and tracking the task.
  • Technical and functional of team members.
  • Resolution review before and after delivery provided by team.
  • Teleconference /meetings with client contact personnel.
  • Reporting to client on task progress and issue resolution.

Confidential

Environment: Power Builder 6.0 With PFC, Oracle 8i, Adaptive Server Anywhere 6.0, Windows 7

Responsibilities:

  • Requirements gathering for new modules, requirement analysis and estimation.
  • Analysis of requirements for new development and enhancements.
  • Creating Functional/Technical Specification and Test case documents.
  • Version control of code and retrofitting code.
  • Task delegation to team members and tracking the task

Confidential

Environment: Windows NT, Power Builder 8.0 With PFC, Oracle 8.0

Responsibilities:

  • Requirements gathering for new modules, requirement analysis and estimation.
  • Analysis of requirements for new development and enhancements.
  • Creating Functional/Technical Specification and Test case documents.
  • Version control of code and retrofitting code.
  • Unit testing and integration testing of the application.
  • Task delegation to team members and tracking the task

Confidential

Environment: Windows NT, Power Builder 7.0 With PFC, Oracle 8.0

Responsibilities:

  • Requirements gathering for new modules, requirement analysis and estimation.
  • Analysis of requirements for new development and enhancements.
  • Creating Functional/Technical Specification and Test case documents.

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