SUMMARY

• 7 Years of experience as Business Analyst with strong understanding of Business Requirement Gathering, Business Process Flow and Business Process Modeling.
• Possess excellent business writing skills required for documenting Business Requirements Document (BRD), Functional Requirements Document (FRD), and Non - Functional Requirements Document (NFRD).
• In-Depth knowledge of SDLC, have scrupulous understanding of various phases like Requirements, Analysis, Design, Development, and Testing.
• Experience in conducting Joint Application Development (JAD) Sessions with stakeholders, department heads and end users.
• Ability to collaborate with peers in both, business, and technical areas, to deliver optimal business process solutions, in line with corporate priorities.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT)
• Used Traceability Matrix extensively to track functionality coverage.
• Sound proficiency in UML for creating Use Cases, Use Case Diagrams, Activity diagrams.
• Extensively interacted with the QA Team in executing Test Plans, providing Test Data, and creating Test Cases.
• Conducted functional walkthroughs and performed extensive User Acceptance Testing (UAT).
• A self starter with the ability to quickly recognize and resolve issues under pressure and ability to work in a challenging and fast-paced environment.
• Ability to work independently as well as in a team.
• Experience working with distributed teams within the US and off-shore teams as well.
• Highly motivated team player with excellent project management, communication, presentation and interpersonal skills with ability to interact with individuals at all levels.

TECHNICAL SKILLS

Operating Systems: Windows NT, Windows 2000, Windows XP, Windows Vista, Unix

Requirements Management Tools: Rational Requisite Pro, JIRA, DOORS

Business Modeling Tools: Rational Rose, MS-Visio, MS PowerPoint

Languages: C, XML, VB Script, HTML

Data Bases: Microsoft Access, Oracle, MS SQL Server, DB2

Software Utilized: Microsoft Office Suite (Word, Excel, PowerPoint and Outlook, Microsoft Project), Crystal Reports

Testing Tools: Quality Center, Test Director

PROFESSIONAL EXPERIENCE

Confidential, MO

Senior Business Analyst

Responsibilities:

• Facilitated Joint Application Development (JAD) sessions involving the management and development teams to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business and technical personnel.
• Interviewed client employees to gather information, understand the users need, define requirements and develop specifications.
• Acting as a liaison between stakeholders and software development team to gather requirements.
• Authored Business specifications based on the business requirements gathered.
• Analyzed and documented the system specifications, business requirements and detail design of the software for full understanding of the business.
• Organized meetings periodically with various stakeholders during different phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them.
• Supervised the development of the prototype by simultaneously interacting with the clients and the technical team.
• Created navigation flows to help in understanding the UI flow with ease.
• Worked with the QA team in writing test plans and test cases based on the business requirements.
• Involved in all the web and mainframe testing phases throughout the project.
• Actively involved in System, Functional, Integration and User acceptance (UAT) testing. Participated in weekly technical and status meetings and interacted with clients for business clarifications.
• Worked on JIRA for the Specification documents Approval and to track the System and integration testing issues.

Environment: Customized SDLC based on waterfall and iterative development, MS Visio, MS-Office, MS Project, JIRA, Mainframe

Confidential, CO

Senior Business Analyst

Responsibilities:

• Facilitated JAD sessions to identify business requirements and documented them in a format that can be reviewed and understood by both business personnel and technical personnel.
• Analyzed gaps for training purposes between existing application and after integration of the new one.
• Assisted in the development of quality assurance artifacts including: Quality Assurance Plan, Test Plan and Test Cases.
• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and assisted the development of User Guides and Manuals for customers.
• Worked with IT Team for development, testing, implementation and user acceptance.
• Coordinated with offshore Testing team members on deliverables, defects, and defect resolution.
• Organizing weekly Project status meetings with business users and updating project plan and status reports.
• Worked closely with both prospective users and test teams to ensure smooth transitioning of the system at the end of the project using Quality Center.
• Collecting sign offs and approvals from business users and keeping them in MS SharePoint controlled environment.

Environment: Requisite Pro, Business Objects, MS Visio, Agile, SCRUM, Rational Unified Process, UAT, SCRUM, Java application, Microsoft Excel

Confidential, NY

Senior Business Analyst

Responsibilities:

• Coordinated with stakeholders to bring consensus on requirements that will be translated into IT solution.
• Conducted JAD sessions with stakeholders, end users and subject matter experts.
• Documented user stories and worked closely with the development team and the testing team.
• Participated in SCRUM meetings on a daily basis.
• Managed the Product Backlog and worked closely with the product owner.
• Assisted in the solution demo provided to the Product Owner.
• Supervised the development of the application by simultaneously interacting with the clients and the technical team.
• Worked closely with the subject matter experts and the product owner to define the user stories and the high level features.
• Created wireframes to support the user stories.
• Created navigation flows help in understanding the UI flow with ease.
• Experience in storyboarding with regards to the UI flow.

Environment: E-Commerce, Agile, SCRUM, Web portal, MS Visio, Quality Center, MS Project, Excel

Confidential, OH

Business Analyst

Responsibilities:

• Interacted with users (underwriters/claims department) to determine user requirements and goals thus defining key challenges, project scope, requirements and project deliverables.
• Conducted JAD sessions to discuss architectural solution that meets the business requirements, resolve open issues, and change requirements.
• Interviewed SMEs and IT experts asking detailed questions and carefully recording the requirements in formats that can be reviewed and understood by both business and technical teams across the organization.
• Analyzed and designed current business processes and proposed solution for business process re-engineering throughout the process mapping lifecycle.
• Segregated requirements into high level and low level Use Cases, Activity Diagrams using Microsoft Visio.
• Used Rational Requirement management tool Requisite Pro for requirement management and prioritizing requirements.
• Used MS Visio for flow charting, process model and architectural design of the application.
• Used MS Project for project planning and status reporting.
• Used Quality Center for organizing and managing all phases of software testing process including planning tests, executing tests, defect tracking and reporting.

Environment: Customized SDLC based on waterfall and iterative development, MS Visio

Confidential, IA

Business Analyst

Responsibilities:

• Involved in gathering business requirements and collaborated on creation of documents such as the Vision, business requirements (BR) and business systems design (BSD) documents.
• Used Rational Rose to model the process using the Unified Modeling Language (UML) to create use case diagrams, activity diagrams and collaboration diagrams.
• Provided assistance to the development team during the development phase.
• Incorporated the best practice methodologies as advocated by the rational unified process (RUP).
• Created the Test Plan document to provide details of the scope and details of the testing effort.
• Participating in Validation, Verification and Acceptance testing with customers in UAT environment.
• Interacted with the developers to resolve the technical and implementing issues. Involved in User Acceptance Testing with the users.

Environment: RUP, Rational Rose, Requisite Pro, UML, SQL, MS-Office, MS Project.

Confidential, RI

Business Analyst

Responsibilities:

• Conducted controlled brain-storming sessions with project focus groups.
• Authored Functional Requirement specifications based on the business requirement.
• Performed Gap analysis, baselined BRD and obtain sign-off from customer.
• Designed process flows in MS Visio for projects.
• Managed the requirements and prepare/reviewed test plans.
• Guided Development and testing team on the base lined requirements.
• Reviewed system test plan, test cases and test results.
• Effectively managed both Onsite and Offshore teams.
• Preparing Project Plan and estimates on an ongoing basis for each release.
• Planned and executed the change requests and maintenance requests for all the above said systems for manual testing team.
• Provided UAT support and obtained sign-off.
• Created user-manual and provide end-user training.

Environment: MS Visio, Rational Unified Process, Quality Center, Microsoft SQL server 2000, MS Project, Microsoft Office 2005, Oracle, Windows XP Operating System

Confidential, KS

Business Analyst

Responsibilities:

• Gather requirements by conducting meetings and brainstorming sessions (JAD) with end users and SME’s and document them using Requisite Pro - the documentation tool offered by Rational.
• Perform Gap Analysis of the As-Is and To-Be processes to identify and validate requirements.
• Organize requirements into high level Use Cases and low level Use Case Specifications and modeled them into Use case diagrams, Activity diagrams using MS Visio.
• Apply UML notations and methodology in developing models that accurately represent the business process and workflows and clearly communicate them to the stakeholders.
• Facilitate JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication.
• Set up definitions and process for test phases including Product test, integration test, system test and user acceptance test (UAT).

Environment: Rational Requisite Pro, Waterfall, MS-Visio, Test Director, MS Word, Excel, PowerPoint