SUMMARY

• Around 6 professional experience as a Software Developer with 4 years of experience in Development, Customization and Deployment on Salesforce.com (SFDC) Platform
• Good Level of understanding in Salesforce.com CRM and its Development Life Cycle.
• SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers etc
• Experience in SFDC related technologies such as Apex, VisualForce.
• Experience in creating workflows, approval processes, validation rules and sharing & security rules.
• Experience in service cloud implementation.
• Working Knowledge in Generating Reports, Dashboards, customized reports.
• Experience in Partner Portal.
• Data Load for SFDC Standard objects, Custom objects using - Apex Data Loader, Import Wizard, Mass Delete etc.
• Strong Knowledge in AppExchange Applications for integrating with Third Party Applications.
• Proficient inData Migrationfrom Traditional Applications to Sales Force UsingData LoaderUtility, Boomi andInformatica on Demand.
• Created Test Methods with 90% to 100% test coverage.
• Configured and maintained user security permissions in compliance with organizational needs
• Knowledge in web technologies like HTML, XML, CSS, JavaScript and SOAP
• Experience in databases such as Oracle and SQL Server knowledge in PL/SQL programming
• Good ability to write technical documentation, conduct presentations and training.
• Excellent team player and execute tasks under less supervision.
• Excellent interpersonal skills and communication skills, quick-learner, and a good developer with strong problem-solving skills.

TECHNICAL SKILLS

Salesforce.com: Apex, Visual Force, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, AppExchange, Eclipse, Salesforce.com, Force.com IDE, Apex Data Loader, Roles & Profiles

Databases: SQL Server 2000/2005, My SQL 2000 & Oracle

Operating Systems: UNIX, Windows95/98/NT/2000/XP/2003, MS-DOS

Programming Languages: C,C++,Sql, PlSql

PROFESSIONAL EXPERIENCE

Confidential, CA

SFDC Developer

Responsibilities:

• Interact with various business user groups for gathering the requirements for Salesforce implementation and documented the Software Requirements.
• Worked closely with Sales, Marketing and Engineering teams and performed detailed analysis of business and technical requirements and designed solutions by customizing various standard objects of SalesForce.com (SFDC).
• Created Multi step Approval Process for the Quote Discount approval from Deal Desk, Deal registration approval and extension.
• Created Soap Web services like Deal Registration, Deal registration Detail, Login Verification to integrate Partner center which is built on Drupal System for providing partners access to the deals that they own.
• Extensive experience in building Boomi web service(rest) processes using Boomi’s SOA for ID Manager (Guest management service) .
• Involved in architectural design to give access to the ID manager feature via salesforce.
• Designed, and developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Quotes, Products, Reports and Dashboards.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application
• Designed Visualforce pages like Quote Line Items for displaying the Information of the Quote Lines.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application.
• Integrated Netsuite System and Mysql database with the Salesforce System using Dell Boomi .
• Customized page layouts for Contacts, and Accounts depending upon user roles.
• Defined lookup and master-detail relationships on the objects and used Rollup Summary fields.
• Implemented Service cloud and leveraged the self-service portal access provided by Salesforce for the customers to access solutions and log cases.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts
• Created documentation for sales user training.
• Created various reports and Dashboards like AP Count Report for sales and marketing users.

Confidential, IL

SFDC Developer/Administrator

Responsibilities:

• Using agile methodology for Requirements gathering and dividing the project into modules.
• Configured the data model by configuring the objects, fields, record types, related lists, tabs, profiles, role, page layouts, and search layouts by the needs of functional requirements.
• Created Custom Tabs, Fields and related lists, links, buttons, text-areas, Email templates, Workflows rules and Approval processes and Sharing and Security rules by relating them to standard objects or to other custom objects.
• Developing Apex Classes, and Triggers while embedding SOQL and SOSL queries in them to fetch the data from schema and test methods to test them.
• Creating the lookup and master-details relationships and also used multi currency functionality. whenever there is change of User in the organization, managing access permissions for the underlying data in user modules as per the profiles defined and managing ownership of records
• Created multiple Visualforce pages and used CSS and Javascript for designing Visual Force pages
• Performed Data Migration from old applications to salesforce.com using Data Loader and other third party tools.

Confidential, MI

SFDC Developer/Administrator

Responsibilities:

• Performed roles as Administrator and Developer in the organization
• Worked on both sales cloud and service cloud in the process of using Accounts, Contacts, Opportunities, Cases etc.
• Created Reports and Dashboards according to client requirement based on the given information
• Created several custom objects, tabs, visualforce pages, page layouts, related lists
• Created Role based Authorization on Object/Field Level.
• Developed Workflow rules and approval processes for multiple opportunities.
• Developed and used Email templates in Visual force.
• Supported in SFDC application for end users.
• Developed Apex classes, triggers and test methods .
• Integrating external applications with salesforce.com

Confidential, CA

Oracle Apps Techno Functional Consultant

Responsibilities:

• Interacted with Business team to gather requirements
• Developed PL/SQL API’s for MOVE Rules, Pending Automation, Supply Order Manager (Order transfer to MFG, Holds Replication, Cycle Updates, Shipment data replication), Customer Interface
• Simulate limited cross-functional Order to Cash scenarios
• Simulate BPS scenarios identified in a hosted environment including critical integrations with limited automation with enhanced focus on Brazil cross-functional processes, simulate larger selection of cross functional scenarios with integrations and bolt-on
• Explore scalability of system capabilities Confidential Brazil, Russia, India, China
• Participate in Key Design Decisions (KDDs). Currently involved in all the KDDS like SOLD TO, Order Types, Returns, MOVE Rules, Config and Business Rules/Holds
• Preparation of Functional Specification Documents and development of the system.
• Performed Proof of Concepts
• Detailed understanding of the impacts of going "vanilla" Vs heavy Customizations