SUMMARY

• Accomplished, Results Oriented Business Analyst with experience in all aspects of Software Development Life Cycle (SDLC) including interpreting business needs, developing business requirements, creating plans, writing functional specifications, creating test case, design application mockups, and developing system analysis report.
• Enjoy working collaboratively with testers, developers and business owners in developing and maintaining any complex Applications/Systems.
• Experience in Software Development Life Cycle (SDLC) - Waterfall Model, Agile Software Development.
• Expertise in Visualize rapid prototype and design to communicate complex ideas.
• Design Mockups and prototype to drive stakeholder and user consensus.
• Ability to learn quickly, take ownership of projects, multi-task and maintain high standard of service and quality control.
• Experienced in writing and maintaining the Requirement Definition Document that included Business and Technical Requirements, Use cases and UML Diagrams.
• Expertise in conducting Joint Application Development (JAD), Joint Application Requirement sessions (JAR)
• Worked extensively with the team to meet business requirement, create prototypes and analyze workflows.
• Expertise in Project Planning, Project Design, creating functional specifications and data flow diagrams
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business and solution requirements
• Involved in creating and maintaining Test Matrix and Requirements Traceability Matrix and performing GAP analysis
• Conducted User Acceptance Testing (UAT). Performing early analysis of existing systems to help define integrations
• Good knowledge of SQL queries
• Overall understanding of Service Delivery, (SLA) Service Level Agreements, and Stakeholder requirements
• Conduct walkthrough and signoff procedures
• Define project milestones, schedules, monitoring progress using MS SparePoint and update plans as required.
• Maintained and Reviewed Change Requests and documented all analysis
• Extensive experience working on MS Visio, Excel, Power point, Word, Access and Outlook

TECHNICAL SKILLS

Methodologies: Agile (SCRUM),Waterfall development methodologies

Business Modeling Tools: MS Visio, MS Office, PowerPoint

Databases: SQL Server, Oracle

Programming Languages: Linux, Oracle, VB

Operating System: Windows, Mac

Web Browser: Microsoft Internet Explorer, Google Chrome, Mozilla Firefox.

Applications/Testing Tools: PTS, Microsoft Office Suite, HP ALM (Application Life Cycle Management), JIRA, Bugzilla

508 Compliance Tool: JAWS, WAVE

PROFESSIONAL EXPERIENCE

Confidential, Edision, NJ

Business Analyst

Responsibilities:

• Perform requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices
• Interact with business owners, SMEs, and management team to identify scope and to prepare Business Requirement Document, Use Case, User Story, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications.
• Work with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications
• Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
• Report tracked defects with reference to severity and types using PTS
• Involve in Regression testing, System testing and User Acceptance Testing.
• Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.
• Conduct sprint planning based on new and backlogged requirements.
• Conduct surveys, interviews and facilitate Joint Requirement Planning (JRP) sessions with the Business Users and SME’s.
• ConductJAD sessionsfor communicating with the project leads and stakeholders and proposed process workflows, functional specifications and project initiation parameters.
• Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.
• Establish and maintain traceability matrix until all the business requirements are signed off.
• Capture quality attributes, external/internal constraints for functional/non-functional requirements.
• Prepare project related presentations and provide progress reports to the higher management and stakeholders using MS Office.
• Work with the Quality Assurance lead to develop detailed Test Plan and Test Case.
• Suggest measures and recommendations to improve the current application performance.
• Interact with computer systems end-users and project business sponsors to determine, document, and obtain signoff on business requirements
• Work with business teams to understand the requirement and needs of the potential customers and the target market.
• Environment: Visio, JIRA, Bugzilla, JAWS, WAVE, UML, MS Project, MS Office Linux.

Confidential, Erie, PA

Business Analyst

Responsibilities:

• Perform requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices
• Interact with business owners, SMEs, and management team to identify scope and to prepare Business Requirement Document, Use Case, User Story, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications.
• Work with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications
• Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
• Involve in Performance testing, Regression testing, System testing and User Acceptance Testing.
• ConductJAD sessionsfor communicating with the project leads and stakeholders and proposed process workflows, functional specifications and project initiation parameters.
• Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.
• Perform task decomposition, delegated tasks and monitored project milestones using MS SharePoint and JIRA
• Prepare project related presentations and provide progress reports to the higher management and stakeholders using MS Office.
• Work with the Quality Assurance lead to develop detailed Test Plan and Test Cases
• Interact with computer systems end-users and project business sponsors to determine, document, and obtain signoff on business requirements
• Work with business teams to understand the requirement and needs of the potential customers and the target market.

Environment: MS SharePoint, Visio, HP ALM, JIRA, JAWS, WAVE, UML, SQL, MS Project, Linux MS Office.

Confidential

Software Test Analyst

Responsibilities:

• Analyzed Requirements, Designed and Executed Test Cases.
• Interacted effectively with peers, management and cross-functional teams to address and resolve issues
• Prepared the Traceability Matrix for mapping the Requirements with the Test Cases through Quality Center.
• Developed Test Scenarios against Software Requirement Specifications
• Performed Functionality Testing and GUI Testing.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Participated in weekly meetings with the management team and walkthroughs.
• Met with the developers and technical content writers on a regularly update the test documents
• Conducted manual testing on all application.
• Developed Test condition & Test Data to execute the test scripts.
• Coordinated software defect tracking efforts to ensure satisfactory defect resolution.
• Performed verifications on fix and documented status of defects appropriately.
• Provided administrative support involving general administrative responsibilities for the day-to-day operations.
• Performed front end, back end, GUI, Functionality, Security testing on the application.
• Involved in Manual User acceptance testing with various combinations.
• Developed & executed Test scenarios for User Acceptance Testing.
• Designing and Executing Test Cases in Quality Center.
• Conducted Multi-User, Smoke and System testing.
• Performed Performance Testing to identify abnormalities in the web application.
• Developed test cases based on business and functional requirement.
• Tested the final application for Usability testing to verify whether all the User Requirements were created to by the application.
• Monitored the defect tracking process using Quality Center, trouble shooting and generating customized graphs and reports for the client.
• Maintained Requirement Traceability Matrix (RTM).
• Maintaining status reports and communicating with the Management regarding progress of work.

Environment: Quality Center, Oracle, SQL Server, Windows.