Enrollment Specialist Resume Scottsdale Arizona - Hire IT People

OBJECTIVE

To join a Claim processor and or customer service team that is highly organized, positive and provides a productive work environment where I can expand my current experience and to continue building my career.

Areas of Expertise

I have excellent communication skills; leadership qualities gained from Young Marines, and outstanding work habits.
I am reliable, and enjoy interacting with people.
I am proficient with Microsoft Office and have excellent data and form entry abilities.
I am competitive and self - motivated to gain future customers with my sales tactics.

PROFESSIONAL EXPERIENCE

Pharmacy Claims Specialist

Confidential, Phoenix Arizona

Responsibilities:

Processed patient prescriptions while adhering to company guidelines
Worked with multiple software programs to process the prescriptions, overcame the various errors, and maintained an accurate and timely manner of each claim
Occasionally called the patient insurance companies to get necessary information to compete the prescription
Worked closely with the pharmacist and pharmacy technicians to ensure quality and proficiency
Remained up to date with new procedures and guidelines set by different states the drugs were shipped
Always stayed in and above the companies daily production goals, exceeding them often.

Enrollment Specialist

Confidential, Scottsdale Arizona

Responsibilities:

Worked with participants that are pregnant to enroll them into women healthcare programs.
Establish and insure a positive, professional conversation about the healthcare options
Complete health care assessments for several health insurance providers to activate the healthcare benefits of the women.
Work with along with maternity nurses to assign case managers and with select participants.
Educate and recommend different health care options such as healthy living, diet, and activities for participants to promote a healthy pregnancy

Admission Coordinator

Confidential, Tempe Arizona

Responsibilities:

Enrolled students into appropriate programs while creating and maintaining positive relationships with parents.
Provided up-to-date information of leadership conferences and technical support when necessary.
Maintained files by updating information, submitting payments and tracking enrollment status of students.
Shared my experience and knowledge to train new employees, by presenting my system of daily activities, which resulted in my success and led to trainees succeeding in their monthly quotas.

Account Specialist

Confidential, Scottsdale Arizona

Responsibilities:

Provided short sale options for Bank of America’s home owners by aiding with questions and concerns on their loans.
Updated client files and documents required for short sales using Equator and Sales Force.
Contacted home owners and worked with third party contacts (lawyers and realtors) to confirm and process required information/ documents so the short sale procedure reached completion.
Provided Home Affordable Foreclosure Alternative programs (HAFA) and Corporative streamline short sale programs (COOP).

Small Business Sales Representative

Confidential, Tempe, Arizona

Responsibilities:

Sold security services for Small businesses and Residential homes.
Built positive relationships with customers by demonstrating superior communication.
Performed daily duties by calling businesses and setting appointments.
Experienced in completing contract forms and other necessary paperwork for each sale.
Maintained and followed-up with all clients.
Retained all my customers by providing attention and care to every account.
Attended important employee meetings to set up future goals.
Was entrusted by upper management to help mentor and train new team members.
Great team worker and assisted in accomplishing monthly quotas.

Account Supervisor

Confidential, Ft. Collins, Colorado

Responsibilities:

Analyzed clients needs and established a strong sales environment.
Promoted the values, benefits and rewards that the company provided.
Worked closely with clients by adapting service offers and communicating set guidelines.
Maintained accounts by providing assistance and resolving problems.