SUMMARY

• Around 7 years of experience as an IT professional with five years being in PEGA PRPC. I have an excellent proven track record of developing and designing Pega PRPC based Applications and motivating a team to consistently do well.
• Directly involved in class structures, data structure design and work flows design and implementations.
• Very good experience on PRPC reporting tools like Report Definition, list and summary views.
• Implemented various BIX reporting, Report Definitions.
• Designed PRPC flows (Rule - Obj-Flow), Assignments, Utilities, Decision, Spin-off, Split-Join shapes.
• Expertise in Decision, Process, Technical, Sys Admin Categories of Rules.
• Good hands on PAL and experienced in Rule Set Management and Deployment.
• Worked on system performance by analyzing Alert logs and DB traces.
• Extensive Debugging Skills in PRPC using with TRACER, Clipboard and Rules Inspector.
• Experienced in creating test cases and handling the SIT phase of the project.
• Good exposure to Agile Methodology and Scrum Process.
• Expertise in developing Rich UI, CSS, Skins, Harness, Section, Screen Layouts using JSP’s and HTML
• Work Exposure on Integration (SOAP, SQL, JAVA) with PRPC.
• Involved in interaction with the end users along with Business Analysts and the team members for better understanding of the business requirements.
• Experience in defining class structure and hierarchy, based on PEGA best practices and guardrails, configuring agents, connectors, data model, process flows, business logic definition, SLA, user interface Design, Case Management, Dynamic Class Reference (DCR), Pega Pulse and Performance Tools.
• Responsible for requirement gathering, stakeholder meeting, analyzing existing systems and suggesting business process optimizations.
• Skilled Analyst with exposure in writing effective use cases, gathering application requirements, and preparing test plans covering wide range of business processes.
• Identified and translated business constraints, in collaboration with the technical team.
• Project estimation and finalization of technical/Functional Specifications of the project, liaising extensively with external or internal clients.
• Involved in the development of Project Scope, Plan, Schedule, Feasibility Report, SRS, Test Plan, Traceability Matrix and Test cases.
• Working experience in Java technology.
• Excellent Analytical, Presentation, Verbal & Written Communication and Leadership skill.

TECHNICAL SKILLS

Languages: SQL, Java

Web Technologies: HTML, Web Services

Methodologies: SDLC, Agile Processes, SCRUM

Database: Oracle and SQL Server

Tools: and Utilities: CITIRX, SQL Tools, Putty, ALM, SharePoint, MS Visio

Operating System: Windows XP/NT/2000/2003

Domain Experience: Healthcare, Insurance and Banking

PEGA: PRPC, BIX, CPM, Smart Dispute FrameWork and SOA

PROFESSIONAL EXPERIENCE

Confidential, Detroit MI

Pega Developer

Responsibilities:

• Generating reports Using Report Definition.
• Building flows, UI, and basic design based on the requirements captured in DCO.
• Developing sections, flow actions and Harness Rules.
• Client interaction in order to implement the new requirements/enhancements.
• Creating Functions, Function Alias
• Handling, assigning, delivering defects.
• Study the new framework of the client through efficient code analysis.
• Design understanding and Development.
• Documentation of the code built. Preparing detailed design document, unit test case's, staging and sit delivery document, Root Cause Analysis document
• Created Declare pages, Decision tables.
• Migration of Rules from one environment to the other.
• Serve as production support for the current iteration of the application.
• Inquiry production database to find status and information of cases and analyze the results to track down a bug or error in the system.
• Analyze the system and PEGA logs to identify and analyze bugs/errors.
• Gather new requirements from the business and the users of the application for future development.
• Develop and test different enhancements for the application as per requirements gathered.
• Fixing the bugs in the post Production support.

Environment: PRPC V6.3 SP1, SQL, XML, Oracle

Confidential, SFO CA

Pega Developer

Responsibilities:

• Understanding the User Requirements.
• Creation of Data classes, Data admin DB Name, DB tables.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix.
• Mentored the teams that are working off shore by providing business insight and resolved functional and technical queries raised by the team.
• Updated Rules, Data Instances, Defects and Hot Fixes in Rule-Tracking sheet.
• Used Smart Dispute Framework for accelerating delivery of solutions for Debit cards.
• Participated in business discussions on undersatanding of high level design approach use-cases docs and BRD docs for Auto-Dialer and April Mandates 2013 requirements implementation.
• Implemented Agile / Scrum Methdology and participated in development & conversion of business requirements into PMF stories.
• Modified Workflows using MS Visio in PRPC.
• Created Activities and steps for implementing Business Logic.
• Developed Decision rules and Declarative rules
• Worked with Agents.
• Designed and developedSLA's according to the business requirements.
• Prepared Manifest document to validate production.
• Testing and debugging using tracer, PAL and Rules Inspector.
• Implementation of the purging and archiving functionality.
• Creation of UI rules (Harness, Section, Flow actions etc)
• Supporting in solving the Pega upgrade issues from 6.1 to 6.2
• Working on the integration using MQ and Web Services (Soap).

Environment: Java, HTML, XML, Pega Rules Process Commander, Web Sphere server

Confidential

Pega Developer

Responsibilities:

• Analysis and Design of the application according to the requirements & specifications provided by the Business Analysts.
• Involved in UI design.
• Interacting with Onsite team and client on requirements clarifications.
• Involved in all the phases of the SDLC.
• Played an active role in writing the technical design documents.
• Played a major role in writing activities as per the business logic.
• Supporting to the defect fixes in all the releases.
• Involved in Development and Unit testing
• Created reusable components.
• Involved in redesign of the existing code.
• Debugging the code and fixing the bugs.
• Technical Assistance to the team.
• Mentored new joiners to project.
• Build Manager and responsible for migrating code between development, test and production environment.
• Responsible for putting the Implementation plan together for the production release, which requires meeting with all the stake holders and different teams.
• Responsible for estimation for change requests and enhancements.
• Coordinating with performance test and system test teams to have smooth pass through of code.

Environment: PEGA PRPC 5.5, HTML, XML, JavaScript and Oracle.

Confidential

J2EE/Java Developer

Responsibilities:

• Gathered and understood the User requirements and Functional specifications.
• Involved in development of GUI Using HTML, CSS, JSP and JavaScript.
• Involved in creating components for isolated business logic.
• Used Oracle as the Database Server.
• Application was deployed in J2EE Architecture.
• Involved in writing stored procedures using SQL and PL/SQL.
• Distributed Java programming is developed using RMI (for calling remote objects).
• Front End-user Interface Design, Prototype is developed using JSP and UML.
• Created the Required Web Images and developed prototypes.
• Wrote Stored Procedures, Packages and PL/SQL scripts used to query the database.
• Finalize the design specifications for the new system.
• Involved in design, development and maintenance of the application.
• Performed Unit, Integration and Performance testing, continuously interacted with Quality Assurance group.

Environment: Java/J2EE, JavaScript, HTML, ORACLE

Confidential

J2EE/Java Developer

Responsibilities:

• Analysis of project Requirements.
• Involved in preparation of Solution Architecture.
• Involved in developing user interfaces using JSP.
• Developed new modules using struts framework.
• Preparation of deployment guides for the all the environments.
• Prepared the UTC and UTR.
• Provided the component list and check list.
• Providing the support to system testing for bug fixing.

Environment: Java/J2EE, JSP, Struts, HTML, XML, JavaScript and Oracle.