SUMMARY

• 9+ Years of experience as a Business Analyst with an understanding of business process flows and business analysis.
• Hands on knowledge of industry standard methodologies in Software Development Life Cycle (SDLC).
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis, design and Rapid Application Development (RAD) sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project’s exposure to the forces of change.
• Proficiency in gathering, analysing and documenting business requirements and developing Business Requirement Document.
• Conducted Feasibility Studies and expertise in Document Generation, organizing interviews, workshops, and requirement elicitation sessions.
• Proficient in UML, Agile, RUP, Rational Suite including Rational Rose, Requisite Pro.
• Extensive experience with process modelling using UML, flow charts, sequence, activity diagrams and Use Cases.
• Extensive experience in conducting GAP Analysis, Functional Testing, User Acceptance Testing (UAT), and SWOT analysis.
• Proficient in customizing business practices, workflows, activities and deliverables.
• Capable of forming and maintaining positive and productive team environments with integrative leadership skills and thinking abilities.
• Extensive experience with Business Intelligence Tools like BO and Crystal Reports.
• Excellent communication and presentation skills.
• Experience working with business users, senior management and technical persons.
• Adept in creating Narrative Use Cases, Use Case Diagrams, Sequence Diagrams, Activity Flow Diagrams, Flow Diagrams and other related UML Diagrams.
• Adept in Developing Wire Frames and Mock Up Screens using MS Visio & Axure
• In - depth experience in all the Software Development Life Cycle (SDLC) phases as well as new product development from requirements gathering, system analysis, design, testing, user acceptance and implementation of projects.
• Excellent client facing skills clubbed with hands on technical expertise; perfect fit as a bridge/ liaison between IT teams/ SME’s and Project Stakeholders to ensure understanding of business processes/requirements, meeting projects milestones and delivery dates, and improving business processes through the product lifecycle.
• Strong facilitation skills, experience in leading Joint Application Development (JAD)/ Joint Application Requirement (JAR) sessions, walkthroughs of use case and functional requirements.

TECHNICAL SKILLS

Operating Systems: Windows 7/Vista/XP/2000/98/95, UNIX

RDBMS: Oracle 8i/9i/10g, SQL Server 2000, MySQL, MS Access

SDLC Methodologies: SDLC, RUP, Waterfall, Agile (Scrum)

Requirement Management Tools: Requisite Pro, DOORS

Business Modelling Tools: MS Office, MS Visio, MS Access, Axure

MS-Suite: MS Office (Word, Excel, PowerPoint, Access), MS Outlook

Operation Research Techniques: SWOT analysis, Impact analysis, Risk analysis and GAP analysis

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

• Followed a structured approach to organize requirements into logical groupings and developed Business Requirement Documents (BRD) from essential Business Process, Business Process Improvement, Business Rules, information needs and insured that critical requirements are not missed.
• Accumulated Used HP quality centre to document the user requirements analysed & prioritized and converted them as system/functional requirements.
• Assisted in developing the UI for case entry, case monitoring and case reporting.
• Developed Use Cases, Business Process flow diagrams, Use Case Diagrams, UML Diagrams, Activity Diagrams & Sequence Diagrams.
• Interviewed functional area users to collect functional requirement and business process information and facilitate meeting sessions with the Subject Matter Experts (SMEs) from various business areas.
• Refined the understanding and communication from the SME’s to convert them into a clear, precise vision necessary to create a solution.
• Facilitate Joint Application Development (JAD) sessions to identify the business rules and requirements and then documented them into a well format that can be reviewed and understood by both business people and technical people.
• Performed GAP Analysis by gathering and analysing business requirements from users to thoroughly evaluate the gap between the “AS IS” and “TO BE” process.
• Facilitated User Acceptance Testing (UAT) and test strategies with developers and testers.
• Participated in performing detailed non-functional requirement analysis, including usability, reliability, and performance. Transformed business requirements to technical models.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Understood As-Is business by reading existing documents. Met and interviewed business owners to gather business rules, functional requirements and non-functional requirements. Did technical feasibility analysis of requirements.
• Made recommendations to business owners on various requirements.
• Met the vendors and gathered technical information required to develop a system that can integrate with vendors existing system by consuming vendor’s web services.
• Developed requirement document using the requirements thus collected, which included wireframes, mock-ups, swim-lane diagrams, process flow diagrams, and use case stories to make sure the requirements document is easy to understand by developers as well as by QA team.
• Used SharePoint to organize all project related documents.
• Created web trends tags and tagged links/buttons/widgets on the company website to get reports of traffic exiting the company website and entering vendor website.
• Conducted bug triage meetings to prioritize bugs in order to help streamline the QA efforts.
• Created product support guide for Customer Support group.
• Created UAT Test cases and supported Business owner through to do UAT.
• Led multiple web enhancement efforts and new web initiatives as a member of PMO.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Accumulated User and Business Requirements through interviews, surveys, prototyping and observing Stored and modified requirements.
• Performed Business Process Improvement and Business Process Re-Engineering procedures for the betterment of business.
• Develop and maintain several new SharePoint sites while implementing proper permission protocols for access control and site linking /sharing.
• Align SharePoint portals with corporate standards to be used by me and my team throughout the project.
• Developed and collaborated solid work flows in SharePoint for various business requirements and decision making process with top to down flow with key management involved.
• Worked closely with the Database Team to perform Data Mapping and Data Modelling
• Extensively worked with Project Manager to determine the current best practices for requirement accumulation.
• Performed SWOT and Risk Analysis with the team to Identify and estimate the scope of the major design, development and deployment of the application.
• Conducted regular JAD sessions with offshore and onsite Shareholder's, SME's and Tech Lead of to understand their product specifications/requirements.
• Created Business Requirement Document (BRD) and Functional Requirement Specifications (FRS) documents.
• Developed Use Case diagrams, Business process flow diagrams, Activity/State diagrams and Sequence diagrams using Ms Visio so that developers and other stakeholders can understand the business process. Involved in analysis of the technical specifications of the current system and the infrastructure needs, performed GAP analysis.
• Documented Test Cases and managed Change Requirements using JIRA
• Worked on database query tools for Oracle, SQL and UNIX such as TOAD, MySQL, and Putty.
• Conducted System testing, Functional testing, and Integration Testing on the application.

Confidential, Naperville, IL

Business Analyst

Responsibilities:

• Creating BRD, workflows diagram, and conduct meeting with business.
• Created Data Mapping documents via conducting though analysis of data, to determine/ensure data quality and integrity.
• Writing, executing, and monitoring test scripts/UAT testing
• Working on a Metadata Repository project which is horizontally dealing with all businesses units in the organization
• Create a master repository of business terms to associate and bring all businesses functions together.
• Conduct meeting/working sessions with different stake holders, SME, project teams and business teams to develop and certify businesses terms via 3 layer processes.
• Terms are entered into an vendor application called Rochade for a three step approval process
• Functions involve running/facilitate working sessions, manage CC, process improvement and maintain traceability matrix.
• Working with marketing data from BI data warehouse to generate Reports in Tableau.
• Gather and write business and technical requirements
• Work/write requirements for Google analytics and consumer sales data for Big Data and generate Tableau reports.
• Writing requirements for Net Point workflows to gather requirements for a Security Access Management project.