Business Manager Resume

SUMMARY

Over 10 years combined IT experience as Business Analyst, Validation Analyst in various industries such as pharmaceutical, mortgage/financial, and telecom industries
Working knowledge of various testing methodologies, terminologies, and best practices
Experience in both manual and automated testing
Knowledge of QA processes including test planning, test case development, and test execution
Practical understanding of rational unified process (RUP), software development life cycle (SDLC), waterfall, iterative, joint application development (JAD), rapid application development (RAD) and agile methodologies
Good understanding of HTML, CSS, and JavaScript, SQL
Enterprising and self - motivated with good written, communication, interpersonal, organization skills
Currently enrolled in University of Central Florida’s Fullstack Flex End-to-End web development course. Expected to receive certificate of completion in Spring 2017

TECHNICAL SKILLS

Project Management Tools/Methodology: Object Oriented Analysis and Design (OOAD) using Unified Modeling language (UML), SDLC, Rational Unified Process (RUP), MS Project and Visio

Reporting Tools: Crystal Reports

Testing Tools: Mercury Interactive test tools Test Director, Winrunner, and Load runner

Operating Systems: Windows, UNIX

Other Tools: MS Office Suite, SharePoint 2.0, MS Project, Lotus Notes, SQL, Citrix

OLAP Tools: Hyperion Financials 2.5 / 3.1 and Hyperion OLAP 2.8

Versioning Tool: PVCS, eRoom, Packet Tracker, SCCS, MKS

PROFESSIONAL EXPERIENCE

Confidential

Software Quality Assurance / Business and Validation Analyst

Responsibilities:

Liaison between the business and development team
Organized, managed, and allocated resources and tasks, as well as estimated timelines
Conducted Gap analysis to derive requirements for existing systems enhancements
Customized the project RUP framework executed throughout the lifecycle of the project
Identified and documented different significant architectural aspects and views of the system
Performed GUI testing and verified functionality of objects on various screens
Conducted iterations and communicated results and milestone achievements to stakeholders while keeping the developers directly updated on all documented modifications

Confidential

Software Quality Assurance / Business and Validation Analyst

Responsibilities:

Involved in determining project scope, critical quality risks, collecting metrics, estimating schedules, maintaining project documentation and other deliverables
Produced User Manual documentation, Reporting Analysis using Pivot, VLOOKUP, HLOOKUP
Participated and contributed within the Agile Scrum development process
Provided guidance and training to team regarding general testing, documentation, and implementation of best practices
Developed UAT plan to ensure specification, safety, and risk elements are adequately identified and resolved and coordinating concerns with QA team
Involved in Change Request Process throughout the project life cycle
Sale, purchase, and leasing of commercial and residential properties
Researched to find comparison properties as well as evaluation, appraisal and listing of properties
Held presentations to assist businesses in the residential and commercial lease, sale, purchase
Prepared sales/lease agreements within critical timelines

Confidential

Business Manager

Responsibilities:

POS technology selection, programming, testing, and maintenance
Responsible for overall activities and operation of the business
Monitored, tracked and ordered inventories, supplies, and equipment
Employee management including hiring, training, directing, scheduling, and dismissing employees
Sanitation and Food Safety Management
Set financial, sales, marketing and overall goals of the business

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