SUMMARY

• Over 5 years of experience as business analyst and proven competence in solving technical and business challenges through cohesive team work, exceptional interpersonal skills and effective communication.
• Proficient in all phases of requirement gathering that includes BRD, FRD, WBS, System Requirement Specification (SRS) and SDLC, Waterfall, Agile, and Iterative models.
• Played a key role in executing the challenging tasks with the solid understanding of Business Requirement Elicitation, Business Process Modeling&Flow, Data Analysis and Mapping andBusiness Intelligence.
• Strong experience in conducting User Acceptance Testing (UAT),Cost Benefit and ROI Analysis, SWOT analysis, Risk Analysis and documentation of test cases. Expertise in designing and developing test plans and test scripts.
• Gained valuable skills in the areas of business analysis/reporting and operations, industry research and analysis, and financial sales. Industry experience in internal consulting and management consulting.
• Created functional & technical specifications, process diagrams & flow charts, all aspects of the System Development Life Cycle (SDLC), operations procedures and user documentation. Experience in handling Change Requests by the Clients.
• Demonstrated ability to combine information from multiple sources and produced a coherent narrative. Delivered quality and maintainable solutions meeting stakeholder expectations, within cost & budgets.
• Excellent analytical and resourceful approach to problem solving, identifying and documenting root causes and corrective actions to meet short and long term business and system requirements.
• Expert in writing detail system use cases, developing business test cases and working with QA teams.

TECHNICAL SKILLS

• MS Visio
• Gap Analysis
• Use Case Modelling & Analysis
• RUP
• Windows XP/95/98/NT/2000
• C
• C++
• HTML
• Agile and Waterfall Methodology
• Iterative Methodology
• Project Management
• Operations management
• Resource Management
• Product Research
• Application Development
• SDLC model
• Spiral Model
• Use Cases
• Joint Application Development (JAD)
• SWOT Analysis
• Strategic Management
• Data and Decision Analysis.

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, California

Business Analyst

Responsibilities:

• Performed Requirement Analysis by gathering both functional and non - functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM).
• Coordinated activities between the business house and technical staff, in developing new methods, policies, and procedures to meet the business needs and has acted as the primary trainer in educating the business house stack holders as it relates to automated business applications.
• Interacted with department heads to finalize business requirements, functional requirements and technical requirements and also created Business process model.
• Facilitated JRP sessions between technical and regulatory teams for meeting requirements as well as solving problems on a daily basis
• Involved in creation and reviewing Specifications and created a Functional Requirement Document
• Worked with the users in UAT for final testing of the application in the user environment.
• Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Used Rational Requisite Pro to improve the communication of project goals, enhance collaborative development, reduce project risk and increase the quality of application before deployment.
• Created and maintained Narrative Use Cases (Business Use Cases, System Use Cases) and modelled Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Maintained various versions of the documents generated during the project
• Designed and implemented basic SQL queries for QA testing and report/ data validation.
• Performed UAT and participated in writing test plans, and developed different testing strategies
• Analyzed test results and reported the necessary corrective actions.
• Involved in creation and execution of manual test cases in Mercury Quality Center and automated Test Cases in QTP and analyzed the Test Results.
• Involved with the QA team to conceptualize, determine and develop test approaches and methods for unit testing, integration and functional testing, load and usability testing according to the application complexity and test requirements.

Environment: Agile, UML, Windows, MS Office Suite (Word, Excel, Access, Power Point, Outlook)

Confidential, Los Angeles, California

Business Analyst

Responsibilities:

• Used the Rational Unified Process (RUP) to build the different phases of Software Development Life Cycle (SDLC).
• Prepared the Functional Specification Document (FSD) and Software Requirement Specifications (SRS) as per SEI-CMM standards.
• Conducted the JAD Sessions with stakeholders and developers to have a clear picture of a project.
• Conducted interviews with key stakeholders to analyze existing data and gather requirements.
• Used UML to create use case diagrams, sequence diagrams and activity diagrams.
• Worked on improvement of Claims Reimbursement User Interface for a better experience and in corporate changes as per the guidelines using the gap analysis.
• Wrote SQL scripts for creating performance evaluation reports
• Clarified QA team issues and reviewed test plans and test scripts developed by development team and QA team to make sure all requirements have been covered in scripts and tested properly.
• Maintained Traceability Matrix throughout the project.
• Developed Test Cases and Test Plans on the basis of requirements and also did manual testing of the functionality of the application to ensure that the application is able to handle a lot of data
• Developed use cases, workflow, screen mock-ups and conversion requirements.
• Coordinated work plans between project manager and client using MS Project.
• Helped in reviewing and editing of the test scripts.
• Followed UML based methods using Rational Rose to develop use cases and activity diagrams, assisted developers in creating sequence diagrams and collaboration diagrams.

Environment: Rational Unified Process, Rational Suite, HTML, MS office and MS Visio, Manual Testing, Quality Center

Confidential, Columbus, Ohio

Business Analyst

Responsibilities:

• Performed Requirement Analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM).
• Coordinated activities between the business house and technical staff, in developing new methods, policies, and procedures to meet the business needs, and has acted as the primary trainer in educating the business house stack holders as it relates to automated business applications.
• Interacted with department heads to finalize business requirements, functional requirements and technical requirements and also created Business process model.
• Facilitated JRP sessions between technical and regulatory teams for meeting requirements as well as solving problems on a daily basis
• Involved in creation and reviewing of Functional Specifications and created a Functional Requirement Document
• Worked with the users in UAT for final testing of the application in the user environment.
• Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Used Rational Requisite Pro to improve the communication of project goals, enhance collaborative development, reduce project risk and increase the quality of application before deployment.
• Created and maintained Narrative Use Cases (Business Use Cases, System Use Cases) and modelled Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Maintained various versions of the documents generated during the project using Rational Clear Case.
• Designed and implemented basic SQL queries for QA testing and report/ data validation.
• Performed UAT and participated in writing test plans, and developed different testing strategies like Black Box testing, and Load testing.
• Analyzed test results and reported the necessary corrective actions.
• Followed the adaptive RUP framework for the whole Project life cycle (PLC)

Environment: Agile, UML, Windows