SUMMARY

• Around 9 years of total IT experience, 5 years of experience on salesforce.com, involves working on configuration, customization and integration in Salesforce.com. 4 Years of experience on Java/J2EE.
• Experience in Analysis/Design/Development/Testing and Implementation, Client/Server Architecture.
• Expert level in understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing Custom Objects, Custom Fields, Page Layouts, Tabs, Custom objects, Field Dependencies, Relationships, Validation Rules, Workflow Rules, Approval Process and Data Management.
• Experience in working Sales Cloud and Service Cloud.
• Expertise at administrative tasks such as User management, creating Users, Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.
• Worked on customizing and development of Communities.
• Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard, and Force.com Migration tool.
• Worked on following deployment techniques
• Change Sets
• Force.com IDE Tool
• Force.com Migration Toolkit
• Experience on implementing Apex classes, Visual Force Pages, Controllers, Triggers, and working with Force.com IDE.
• Have exposure in Customer Portal and Self -Service Portal.
• Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries.
• Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production.

TECHNICAL SKILLS

SFDC Technologies: Apex Classes, Controllers and Extensions, Apex Triggers, Visual Force Pages, SOQL, SOSL.

SFDC Tools: Apex Data Loader, Force.com IDE (Eclipse), Dupe Catcher, Conga Composer

Languages: Apex, Java, My SQL database

Operating System: Windows XP, Windows Vista, and Window 7

Web Technologies: CSS, Web Services, HTML

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Sr. Salesforce Developer/ Administrator

Responsibilities:

• Performed the role of Salesforce.com Developer and Administrator in the organization.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Custom Objects.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Stored procedures and triggers are created for high performance.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse and also Apex Classes, Apex Language Apex Triggers.
• Created and used Email templates in HTML, Custom (without using Letterhead), Text and Visual force.
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Involved in Business requirement meetings like gathering information for IT team and also analyzing the information provided by Business users.
• Interfaced with Business user to update the business requirement document as well as testing document.
• Developed Technical Design Document after analyzing the different scenarios.
• Created page layouts, organized fields and other components on a record detail and edit pages.
• Developed Apex Classes, Apex Triggers and Validation rules.
• Used Dashboards and reports to show the performance of the offices and also time taken to assign Leads.
• Implemented new enhancements including creation of custom objects, workflows, email alerts and templates
• Developed and maintain visual force, Force.com pages and integration to other third party solutions
• Maintained multiple user roles, security, profiles, workflow rules, etc.
• Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally
• Having solid business analysis and good inter-personal skills

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, S-Controls, Dashboards, Reports, Production environment, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse, IDE Plug-in

Confidential, San Francisco, CA

Salesforce Developer/ Administrator

Responsibilities:

• Designed and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse and also Apex Classes, Apex Language Apex Triggers, Apex Web services.
• Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Involved in setting up field level access for each custom object created based on the user’s role within the organization.
• Worked with field & page layout customization for the standard objects like Account, contact.
• Worked on workflow rules & approval processes.
• Worked on role hierarchy & sharing rules to configure visibility.
• Implement few Java Script& JQuery customizations for Visual force pages.
• Worked on Reports & Dashboards.
• Involved in discussions with Business Analysts about work flow and customizations of page layouts.
• Involved in business process reviews.
• Involved in regression testing with BA team and testing team.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows

Confidential, Sunnyvale, CA

Salesforce Developer

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Used Force.com developer toolkit Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Customized application to extend Salesforce functionality and wrote Apex Classes to provide functionality to the Visualforce pages.
• Implemented Security Settings and configured profiles and permission sets.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Created and used Email templates in HTML and Visualforce.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Worked on Batch Apex and Schedule Apex for birthday notifications and other scenarios.
• Worked on the security level setting in the company for all the levels.
• Used Salesforce Automation Process, created workflow rules and defined related tasks, time-triggered tasks, email alerts, and field updates to implement business logic.
• Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization.
• Responsible for setting up web service integrations.

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential

Java Developer

Responsibilities:

• Application development using J2EE Architecture.
• Development of Java business components using the Struts framework..
• Involved in writing SQL queries for the application in Oracle.
• Coordinating with QA for testing
• Developed User Manual and Installation Manual
• Track project delivery commitments and ensure the adherence to schedule
• Establish and maintain project communications with onshore and offshore divisions
• Business process review and modeling
• Data modeling and ER diagrams
• Develop Functional Requirements Specification (FRS)
• Business process review and modeling
• Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis
• Use case, design - class, sequence diagrams. User Interface design
• Data Modeling - logical and physical models
• Mitigate technical risks and issues
• Create POC for first time patterns and vendor integrations.
• Code review with the developers and delivery team
• Co-Ordinate and manage Global Delivery teams at offshore locations.
• Schedule and organize weekly or daily stand up meeting with the whole development teams both onshore and offshore.
• Create Unit Test Documents as part of code deliverables

Environment: Java, J2ee, EJB, JSF, JMS, JPA, JAX-WS, JAX-RS, Web Service(SOAP, REST API), Spring, Hibernate, OWSM, SSO, ADF, WebCenter, Oracle SOA, Apex, UCM, WLST and Python, LDAP, NoSql and Sql.