Systems Technician Resume
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Wilmington, DE
SUMMARY:
Independent and self - motivated employee with strong interpersonal skills. Information Sciences and Technology major with a minor in Security and Risk Analysis at Confidential with experience in Java, C++, Databases, Networks, Cyber security, Unified Modeling Language (UML), and building computers. Strong support and troubleshooting skills and can speak tech to non-tech people. Can teach and guide those in the world of technology. Born leader ready for the opportunities in the tech world.
WORK EXPERIENCE:
Systems Technician
Confidential, Wilmington, DE
Responsibilities:
- Prioritize open work orders and track to completion on a daily basis
- Perform on-site analysis, diagnosis, and resolution of end user problems and recommend and implement corrective solutions.
- Install, configure, test, maintain, monitor and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
- End user support and maintenance of Cisco VoIP, WebEx, LAN/WAN infrastructure
- Schoology LMS use, support, training
- Deploy all Windows / OSX / iOS device images with Microsoft SCCM (PC) and Deploy Studio (MAC)
- Monitor asset inventory for compliance
- Provide assistance with new computer and software installations
- Provide outstanding customer service
- Network & Systems Administration
- OS Configuration/Deployment
- Active Directory, Group Policy, TCP/IP, DHCP, DNS, WINS, LDAP administration
- Helpdesk Ticketing
- Microsoft Office 365
- Google Apps Domain Administration
- Microsoft SCCM
- Deploy Studio
- Computer builds
- Support level experience with OSX, Windows & Linux
- Familiar Microsoft Office
- Understand network and systems security concepts
- Coding languages: C++, Java, SQL
Delivery Driver
Confidential, PA
Responsibilities:
- Cook food on grill and fryer for customers’ orders
- Deliver customers’ orders to their house on time
- Wash dishes and make sure they are clean to put food on
- Work well with others to serve and satisfy the customers
- Operate Machines and Grill
- Handle Money
- Fast Mathematical skills
- Friendly cooperation with coworkers and customers
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