CAREER OBJECTIVE:

To pursue a career that enhances my skill sets and gives me a positive exposure in the area of my work, thereby, add value to the organization and grow along with it to achieve my professional and personal goals.

SUMMARY:

• Subject Matter Expert (SME) and Mainframe Developer with 9 Years and 7 Months of professional experience in Programming, Application Development and Maintenance. Extensive experience in IT industry while following complete Software Development Life Cycle ( SDLC) . Currently working as a SME and Mainframe Developer with Credit Card IT Team for Client Confidential - Columbus, OH.
• Seasoned Developer with knowledge of all phases of SDLC starting from Ball-Park/T-Shirt estimate, Requirement Gathering, Analyze, Design, Build/Development, Testing, Implementation, Integration Deployment, Documentation and Maintenance of IBM Mainframe applications.
• In-depth knowledge of Banking and Finance as well as Insurance Domain.
• Proficient in Waterfall and Agile Methodologies .

TECHNICAL SKILL SET:

Primary Languages/DB: COBOL II, JCL, DB2, IMS-DB, CICS, SAS, REXX, SQL, PL/SQL, C and C++.

Tools & Utilities: MQ Series, VSAM, ChangeMan, ENDEVOR, File-Aid, QMF, SPUFI, WB ( Confidential Proprietary tool), DB2 BMC utility, AppTune, IMSUTIL, JOBTRAC, Control-M, ZEKE, SAR, JHS, ServiceNow, InfoMan, ManageNow, HP Quality Centre, Microsoft Excel, Microsoft Word, Microsoft PowerPoint and Microsoft Visio.

Additional Trainings: Pega, Big Data, Hadoop, HDFS, MapReduce, Pig, Hive, HBase and Oozie.

KEY COMPETENCIES:

• My strength is my Interpersonal Skills while working in diverse business areas . Experience in handling projects in various roles as Subject Matter Expert, Team Lead, Technical Specialist, Programmer and Software Consultant.
• Proficient Team Player with excellent Analytical and Communication skills.
• Worked primarily in the domain of Banking and Financial Services (Credit Cards) applications for Confidential (Debit Cards IT and Credit Cards IT) and Confidential (Global New Accounts, World Credit and Collection, Card Member Maintenance & Account Receivables and Voice of Customer Technologies) dealing with Core Customer Reporting, Data Maintenance, Migration and Upgradation projects involving systems within Confidential and Confidential as well as systems outside of banks.
• Project delivery of various sizes including value adds initiatives, performance tuning initiatives and troubleshooting high business impact issues.
• Perform impact analysis and provide efficient solutions to change requests from Business Partners.
• Extensive experience working as an onsite coordinator attending the project review meetings with Clients, gathering requirements , preparing High Level Design(HLD) , Low Level Design (LLD) , transitioning the requirements and design to offshore for the Build activity.
• Production implementation upon successful user acceptance testing.
• Able to handle multiple projects concurrently with very good experience in trouble shooting.
• Update QMS (Quality Management System) documents like Project initiation, Project action plan, Detailed Requirements Specifications, Impact Analysis, File Specifications, System Run Chart (flow chart), Data Base Requirements, Program Specifications, Operation Manual, Program Development, Coding, Unit Test Plan, System Test plan, Inter System Test plan, Implementation plan and Post implementation checklist.
• Undergone various trainings for upskilling myself with latest technologies like Pega, Big Data and Hadoop (HDFS, MapReduce, Pig, Hive, HBase and Oozie)
• Undergone Internal training for better T ime Management, Project action Planning, Cross culture training, Assertiveness skills and Effective Team meetings .
• Worked in SEI-CMM Level 5 Organization.
• Self-motivated , Highly Committed to Responsibilities and ability to work independently . Ability to perform well within cross-functional teams.

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, Ohio

SME/Mainframe Developer

Environment and Tools: COBOL II, JCL, DB2/SQL, CICS, VSAM, ChangeMan, File-Aid, SPUFI, QMF, DB2 BMC utility, AppTune, ZEKE, Datastage, ServiceNow, HP Quality Centre, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio and Microsoft Access.

Responsibilities Undertaken:

• SME for Core Credit Cards processes such as Payments, ODP, Transaction History, Digital Wallets and Incentives.
• Played an important role in migrating more than 400K Credit Cards from one service provider to another with minimum defects in production.
• Mainframe Specialist for new Requirements. Conduct discussions and Review Requirement Specifications for finding any ambiguity, incompleteness or incorrectness, so that requirements are technically feasible.
• Proficient in analysing production issues, providing prompt resolution and remediation to minimize business impact.
• Impact analysis of the new requirement or change request on the existing requirements initiated by business.
• Prepare and review Detailed design specification document and design the Technical Specification
• Performing thorough testing including Unit Testing, Integration Testing, Regression Testing.
• Coordinated with the business team during production moves and support implementations.
• Discussion with senior management for getting project feedback on weekly basis.
• Interacting with Business leads for better understanding of the current system issues.
• Provide adhoc support for priority requests from Business.

Confidential, Phoenix, Arizona

SME/Mainframe Developer

Environment and Tools: COBOL II, JCL, DB2/SQL, CICS, SAS, REXX, VSAM, ChangeMan, ENDEVOR, File-Aid, SPUFI, WB ( Confidential Proprietary tool), DB2 BMC utility, AppTune, Control-M, JHS, ServiceNow, HP Quality Centre, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio.

Responsibilities:

• SME and First Point of Contact for all new Requirement Discussions and Review Requirement Specifications for finding any ambiguity, incompleteness or incorrectness, so that requirements are technically feasible.
• Impact analysis of the new requirement or change request on the existing programs initiated by the client.
• Funding/Estimating, Requirement Analysis, Design, Implementation, Testing, Deployment and Documentation.
• Prepare and review the Detailed design specification document and design the Technical Specification
• Performing thorough testing including Unit Testing, Integration Testing, Regression Testing.
• Coordinated with the client team during production moves and supported implementations.
• Discussion with senior management for getting project feedback weekly basis.
• Interacting with Business leads for better understanding of the current system issues.
• Generating metrics on the performance of the system.
• Manage the resource for offshore team.
• Involve in reviewing coding and testing for offshore team
• Managing the status call between offshore and customer on a weekly basis
• Coordinating the offshore activities and providing them guidance on day to day activities and resolve issues faced by them.
• Real time bug fix support during acceptance and end-to-end testing.

Confidential, Phoenix, Arizona

Technology Lead

Environment and Tools: COBOL II, JCL, DB2/SQL, IMS-DB, CICS, SAS, REXX, VSAM, ChangeMan, ENDEVOR, File-Aid, SPUFI, WB ( Confidential Proprietary tool), DB2 BMC utility, AppTune, Control-M, JHS, ServiceNow, InfoMan, ManageNow, HP Quality Centre, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio.

Responsibilities:

• Preparing the estimation for the requirement.
• Impact analysis of the new requirement or change request on the existing programs initiated by the client.
• Analysis, Coding, Unit Testing, Regression Testing, Implementation of the new requirements.
• Creating the Program specifications and coding of application programs based on the specifications of the client.
• Prepare and review the Detailed design specification document and design the Technical Specification
• Performing thorough testing including Unit Testing, Integration Testing, Regression Testing.
• Coordinated with the client team during production moves and supported implementations.
• Generating metrics on the performance of the system.
• Manage the resource for offshore team.
• Involve in reviewing coding and testing for offshore team
• Managing the status call between offshore and customer on a weekly basis
• Coordinating the offshore activities and providing them guidance on day to day activities and resolve issues faced by them.
• Real time bug fix support during acceptance and end-to-end testing.

Confidential, Weston, Florida

Technology Lead

Environment and Tools: COBOL II, JCL, DB2/SQL, IMS-DB, CICS, SAS, REXX, VSAM, ChangeMan, ENDEVOR, File-Aid, SPUFI, WB ( Confidential Proprietary tool), DB2 BMC utility, AppTune, IMSUTIL, JOBTRAC, Control-M, JHS, InfoMan, ManageNow, HP Quality Centre, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio.

Responsibilities:

• Participate in estimation, staffing analysis and provide solution in order to achieve delivery for the proposal.
• Participate in discussions with customers to gather scope information and perform impact analysis in order to provide inputs for project scope documentation.
• Participate in requirement elicitation process defined in the project management plan to identify requirement gaps/issues (both functional and non-functional) in order to come up with a comprehensive requirement document
• Perform high and Low level design, provides pseudo codes, Implements the prototypes and does design reviews in order to deliver design documents as per customer requirements
• Mentor the team in Technical Competencies and provides performance feedback of the individual team member to the Project Manager in order to monitor performance and bonuses.
• Interface with the customer for issue resolution, provide status updates and Build customer confidence in team’s ability to deliver in order to achieve high customer satisfaction.

Confidential, Miramar, Florida

Technology Lead/Sr. Programmer/Programmer

Environment and Tools: COBOL II, JCL, DB2/SQL, IMS-DB, CICS, SAS, REXX, VSAM, ChangeMan, ENDEVOR, File-Aid, SPUFI, WB ( Confidential Proprietary tool), DB2 BMC utility, AppTune, IMSUTIL, JOBTRAC, JHS, InfoMan, ManageNow, HP Quality Centre, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio.

Responsibilities:

• Analyse business requirements and created analysis document.
• Prepared high level design and low level design documents for the project.
• Developed flowcharts for the actual flow of the process.
• Developed both batch and online programs as per business requirement.
• Developed production JCLS for new programs written.
• Developed multiple REXX utilities for increasing team’s efficiency.
• Conducted unit testing, integration testing and user acceptance testing.
• Created test cases, test data and recorded test results for new/enhanced requests.
• Created Implementation plan document.
• Responsible for Version control, movement of code and components from deployment area to integration system and production system.
• Coordinated with the Client teams during the production moves.
• Troubleshoot and fixed bugs by analysing/investigating about the bug.
• Troubleshoot post implementation issues.
• Conduct DB2 query performance analysis.