Mainframe Analyst Resume
Madison, WI
SUMMARY:
- 10 years of IT industry experience encompassing a range of skill set, roles and industry verticals.
- Extensive experience with Analysis, Design, Coding, Testing & Production Support of application software in Mainframe platform.
- Proficient in capturing requirements, developing functional design/specifications with the help of technical knowledge and business knowledge acquired.
- Strong experience in Mainframe development using technologies - COBOL, JCL, DB2, VSAM, SQL, CICS, IMS, TSO/ISPF, Confidential, OPC scheduler, Expeditor, and Endevor.
- Having good knowledge & experience in using DB2 and Teradata utilities on Mainframes.
- Experience in leading a team, status reporting, metrics, estimates etc. Handled roles - Mainframe Analyst, Applications Developer II, Associate Lead, Senior Software Engineer, Software Engineer, and Systems Associate.
- Experience in research and implementation of automation tools and techniques to increase the efficiency of the product and to decrease the turnaround time for tedious tasks.
- Good communication skills, interpersonal skills, self-motivated, quick learner, and team player.
SKILL SET:
Utilities and Tools: Endevor, Changeman, File-aid, Expeditor, IBM-Debugger, OPC Scheduler, Abend-Aid, Teradata SQL Assistant, SPUFI, QMF, RACF.
Languages: COBOL & JCL.
Database & Files: DB2, SQL, VSAM, Teradata.
O/S: OS/390, MVS, TSO/ISPF, Z/OS, Windows 2000/XP/7/8.
Online Application: CICS.
Domain Experience: Banking, Insurance & Healthcare.
PROFESSIONAL EXPERIENCE:
Mainframe Analyst
Confidential, Madison, WI
Responsibilities:
- Preparing BLD based on Client’s requirements, developed program in COBOL using DB2, VSAM.
- Created new Include members, JCL and PROCs for executing the batch programs and Used Changeman for the installation of developed code in production as per the Change Management procedures and standard.
- Developed new mainframe application program in COBOL as per the BLD to create data in XML format to pass it to Message Queue.
- Worked on creating technical design and technical specification document for the new program as well as for the changes to the existing programs.
- Worked on creating unit and system test plans to test the new functionalities, setting up test data to perform unit and system testing.
- Writing SPUFIs to Insert/Update/Delete data into Production environment as per request and also reporting to users.
- Unloading and Loading data from one region to another region for unit testing of COBOL/DB2 program.
- Provided 24/7 on call production support and timely production fixes, documented production problems and resolutions. Used tools like ABEND AID, FILEAID, PLATINUM, SPUFI for analysis of production issues and REMEDY for tracking the production issues. Fixing the online issues raised by clients which they are facing while entering data into the system through CWW portal. This involves the data fix through various production tables.
- Providing permanent solution of production jobs which are abending frequently. This involves analysis of issue in depth, finding the root cause, fixing of data, documentation and interacting with managers/Client to approach the solutions.
- Handling PCR according to priority levels and Updating Tracking Tools (JIRA).
Environment: JCL, COBOL, VSAM, DB2.
Tools: COBOL, JCL, DB2, SPUFI, PLATINUM, Changeman, FILEMANAGER, File-Aid, JIRA (ALM).
Applications Developer
Confidential
Responsibilities:
- Monitoring live production batch cycles/production on-line, conduct analysis of abend and resolving them within SLA.
- Deal with the client's requests (If the claim is paid incorrectly through Batch or Online, or any queries by Business related to the way claim processed - These requests comes as an Incident ticket) it requires analysis in batch and online modules and has to be completed on the same day of the request.
- Bug encountered in the code while analyzing incident ticket. Work on the fix which goes through design, construction, unit testing, regression, system test and release.
- Analyze problems & escalate to appropriate Levels.
- Support 24x7 operation; 12hour shift; night shift on a rotational basis.
- Perform quality audits and peer reviews.
- Handling team of 4 people (4 Software Engineer), I monitor their work, do a peer review for their deliverables and guide them technically and functionally whenever they get stuck with any incident they have been assigned to within the project.
- Involvement in analysis, design, coding, testing, and release for code enhancement requests in Claim payment system.
- Conduct meetings with clients to gather data needed to do new enrollment into the system. This request requires a new setup to be created for a vendor and get implement through complete development lifecycle.
- Execute a strobe on the high CPU Jobs. Analyze strobe report & tune the DB2 query as required.
- Conducting & attending the REF meetings with Development team at all stages of project lifecycle (design, coding, testing, and pre-implementation). This is required to understand the changes getting implemented in production so as to support/maintain them live.
- Resolving any server related issues by initiating a war-room call with all the stakeholders. Proactively sending the waroom communication to all the stakeholders including the UMR management.
- Code utilities in COBOL-JCL, Confidential to automate any workaround being done manually.
Environment: JCL, COBOL, VSAM, DB2, and CICS.
Tools: File-Aid, Endevor, Expeditor, Mainframe scheduling tool OPC, Abend-Aid, BMC, QMF, SPUFI, Strobe, HPSM (Incident Management).
Senior Software Engineer
Confidential
Responsibilities:
- Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Document
- Lead analysis sessions gather requirements and write specification and functional design documents for enhancements.
- Involvement in Requirement, Design, Construction, Unit Testing, and Release.
- Coordinate and communicate tasks with other developers.
- Follow standards during code construction.
- Ensure that development is performed as per requirements.
- Work with QA to create test scripts and scenarios.
- Communicate activities/progress to project managers, business development, business analysts and clients.
- Developing tools using Confidential to minimize the routine/redundant activities.
Environment: JCL, COBOL, VSAM, DB2, and CICS
Tools: FILE-AID, ENDEVOR, EXPEDITOR, Abend-Aid, BMC, QMF, SPUFI, Strobe.
Software Engineer
Confidential
Responsibilities:
- Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents.
- Arranging meetings for Business requirements walkthrough, functional specification walkthrough etc.
- Involvement in Requirement, Design, Construction, Unit Testing, and Release.
- Participate in project meeting.
- Make code changes as analyzed in the Design document.
- Follow standards during code construction.
- Developed High complex SQL queries to fetch data from database to validate the data for testing.
Environment: JCL, COBOL, VSAM, and DB2.
Tools: FILE-AID, ENDEVOR, EXPEDITOR, Abend-Aid, BMC, QMF, SPUFI, Strobe.
Software Engineer
Confidential
Responsibilities:
- Assisted Business Systems Analyst (BSA) in gathering requirements from client via discussions/meetings.
- Involvement in Requirement, Design, Construction and Unit Testing, Release.
- Participate in project meeting.
- Follow standards during code construction.
- Make code changes as analyzed in the Design document.
Environment: JCL, COBOL, VSAM, and DB2.
Tools: FILE-AID, PANVALET, EXPEDITOR, SPUFI.