PROFILE: MAINFRAME BUSINESS SYSTEMS ANALYST

• Progressive career since 1985 in Management Information Systems (MIS) experience including software development, requirements gathering, and Project Management (PM).
• 10 years business experience with IBM/MVS/TSO, COBOL, DB2, JCL platform.
• Experience in IBM Mainframe development, requirements, testing and user training.
• Developer of system documentation: Flows, Data Mapping, and user documentation.
• Strong IBM Mainframe skills to quickly analyze current production system and recommend enhancements.
• Bachelor of Science Humanities

PROFESSIONAL ACCOMPLISHMENTS

Confidential,Virginia 2009 Current
Consultant (Supplemental)

Project Summary: Conduct testing of web based US Army training courseware

• Support IBM in testing of web based Army courses for use by soldiers and civilians.
• Develop Test Cases and log results within HP Quality Center software.
• Access all Rational Portfolio Management documents for use in testing.
• Meet with Production Implementation Team (PIT) to discuss testing of courseware.
• Lead small group of PIT member in development of Quick Reference Guide of testing procedures.

Project Results:
Completed testing of various courseware modules for use on the Army Learning Management Systems (ALMS). Contract due to expire Fall 2010.

Confidential,Hampton, Virginia
Owner 2002-Current

Project Summary: Business Development, Financials, Marketing

• Founder of a Virginia based staffing company to develop and maintain custom application software through requirements gathering, software development, testing and user training.
• Develop business financial statements and marketing plans based upon similar companies within North American Industry Classification System (NAICS) 541511, (SIC) 7371.
• Develop project resolutions, scheduling along with other project requirements.
• Develop marketing material such as a Capabilities Statement and submitted contracts such as Invitation for Bid (IFB), Blanket Order Agreement (BOA), and Request for Proposal (RFP).
• Registered Duns, CCR, Pronet, Orca and Maryland Dept. of Transportation (MDOT).

Confidential,Virginia
Operations Coordinator 2006 2007
Project Summary:

• Support Northrop Grumman Newport News (NGNN) Process Excellence staff in the development, enhancement and maintenance of an MS-Access 2003 database for “Lean Process” (LeanStartIt) projects ship yard wide.
• Develop, test and deploy MS Access tool to track all projects in the building of U.S. Navy nuclear aircraft carriers and submarines.
• Used VBA as language to develop code.
• Develop software functional and non-functional requirements and test cases for LeanStartIt .
• Meet with NGNN staff in the development of software tools used to track project utilizing the Six Sigma: Lean Process. Completed contract assignment May 2007.

Project Results:
Completed software requirements gathering, software development, and testing (unit, UAT, integration) and successfully deployed enhanced database throughout NGNN

Confidential,Virginia
Programmer Analyst/Business Systems Analyst 1999-2002
Project Summary: Requirements Analysis Customer Care Billing System.

• Enhanced application software using COBOL, JCL for IBM/MVS based telecom billing system.
• Data types include VSAM and DB2 tables of “call accounting” records.
• Responsible for pre-design, design and code walk-thru of proposed software changes.
• Use of OS Utilities, Syncsort, Panvelet, File aide tools for viewing and in-stream data manipulation.
• Perform “data pulls” i.e. Extract Transform Load (ETL) from multi-platforms using various utilities for use in various reports.
• Directed software development teams in gathering software requirements for Norwegian telecom billing system.
• Developed requirements using proprietary matrix and capture requirements using MS-Excel.
• Provided detailed analysis of call accounting records for client by auditing system files for correct and timely generation of customer bills prior to deployment of software.
• Produced test scenarios and criteria results received from billing cycle and recommended software enhancements for next release.
• Conduct User Acceptance Testing (UML) with Norwegian technical team.
• Led project analysis of Rational Rose for use in developing UML models for use by entire project team (SMEs, software development, and work flow management).
• Developed various models using Rational Rose. (Sequence, Activity, Use Case)

Project Results: Completed gathering of all software requirements.

• Completed several programming projects using COBOL, JCL to provide additional billing enhancements for customers.
• Developed UML models of system.
• Provided client with deployed application software per their high level requirements on time with desired results.
• Developed system documentation, test results and requirement models to client.
• Supplied Convergys staff with assessment of RUP tool for future use in component bases software solutions.

Confidential,Maryland
Programmer Analyst 1998-1999

• Project Summary: Y2K for Internal Revenue Service (IRS)
• Developed test cases within IBM/MVS/TSO environment for IRS Y2K (Year 2000).
• Executed “Jobs” within test environment and documented results.
• Used TSO and fileaide to examine VSAM files for correctness.

Project Resutls: Comprehensive testing provided IRS with Y2K application software.
Assisted in providing technical feedback of Microsoft Access database used to maintain test results.

Confidential,Maryland
Systems Analyst 1996-1998
Project Summary: Requirements Analysis for brand marketing promotion.

• Supported Courtyard Brand Management’s Property Management System (CYPMS).
• Developed and modified registration/reservation software requirements per the request of franchise owners and General Managers (GM).
• Developed project software requirements for fraud reporting for Marriott Rewards program for use by property management to identify inconsistencies during guest registration.
• Interviewed three General Managers and Front Desk Supervisors to develop requirements.

Project Results: Software was developed to meet needs of Brand Mgt, GMs, and franchise owners.

• Received positive results from property GMs, brand management and franchise owners with respect to the “fraud reporting” function.
• GMs were provided a tool to identify possible fraudulent activity and administer appropriate actions.

Confidential,Virginia
Systems Analyst 1994-1996
Project Summary: Forcebuilder U.S. Army Pentagon

• Preformed analysis of existing COBOL,JCL “Procs”. Mapped data stores and provide updated information to Project Leader (i.e. structures, length, utilized by which routines)
• Developed COBOL, JCL code to enhance existing code. Preformed all testing (Unit, integrated and UAT)
• Enhanced “run time” of existing systems through analysis of existing code and documentation provided by former vendor. Found undocumented sub-routine accessing DB2 table repeatedly.
• Omegamon tool verified sub-routine was utilizing more CPU time than necessary. Fixed sub-routine to access DB2 table once.

Project Summary: Project Lead U.S. Army Material Command

• Performed analysis on existing IBM Mainframe production system.
• Recommended enhancements to increase performance.
• Led team of employees to develop new “event-driven” Visual Basic application to replace existing software within CMM/SEI level 2 guidelines.
• Developed software requirements, test cases, and system documentation.
• Managed time, tasks, tracking, and testing of application.

Project Results: Project team delivered new application and became proficient in new technology.
Delivered new windows based application on time and with desired results.

Confidential, Rockville, Maryland
Programmer Analyst 1992-1994
Project Summary: Obtained requirements to enhance software.

• Managed worldwide proprietary network of service centers; communications database (COMBASE). Developed software requirements to enhance reports and tools based upon feedback from Network Service Centers (NSCs) management.
• Wrote, tested and implemented enhanced code.
• Completed training of Microsoft certification in Word, Power Point.

Project Results: Maintained system and provided on-going support.
Software developed provided ability for NSC managers to decide to expand or contact network by adding or deleting “ports” on entry into network depending upon customer frequency.

Confidential,Ohio
Programmer 1985-1990
Project Summary: Requirements gathering for new medical college catalog system and additional software enhancements.

• Developed stand-alone database of audio & visual artifacts for use in medical college catalog system.
• Developed IBM Mainframe software using COBOL, JCL, VSAM files, and OS Utilities for use in large patient accounting system (Link).
• Reported software discrepancies and proposed possible fixes to software vendor (Baxter Healthcare Systems: Omega System 88.3).
• Developed unit test on enhanced code.
• Selected as system trainer among other hospital personnel to develop internal training for all hospital and medical staff.
• Developed and instructed all level one training classes for all personnel.

Project Results: Completed all requests for systems and software.
Completed stand-alone database from gathered requirements. Project provided Patient Accounts department the ability to bill third party insurance companies faster and accurate resulting in the faster collection of revenue. Trained over 700 hospital staff on new LINK system.

PROFESSIONAL DEVELOPMENT

Technical Suite
Operating Systems: IBM/Unix/AIX, Win 95, IBM/MVS/TSO, DEC/VAX/VMS, Honeywell DPS-9000.
Programming Languages: Natural, Visual Basic, Business Basic (BBx), Clipper, COBOL, FORTRAN 77, PL/1.
Databases: MS-Access, DB2, Focus, FoxPro, Mass-11 Manager, Natural
Tools/Utilities: Rational Rose, UML, Crystal Reports, File Aid, OS Utilities, Syncsort, Visual Source Safe, HP Quality Center 10.0, Rational Portfolio Management.
Certifications
Microsoft: Access, Excel, PowerPoint, Word, and Visual Basic.
IBM: Introduction to OOP.
PMP: Initiating process to earn certification within next 4 months.