SUMMARY

Experience:
Thirty years in the data processing industry as a programmer, systems analyst, graphic designer and author. A+, Network+, and MCSA 2003 certifications.

Sept. 2005 – Present
Mainframe programming consultant at:
Confidential,for: Confidential,Nashville, TN
Confidential,for: Confidential,Louisville, KY
Confidential,for: Confidential,Miami, FL
Confidential,for: Confidential,Martinez, GA
Confidential,for: Confidential,Tampa, FL
Confidential,for: Confidential,Lakeland, FL
Confidential,for: Confidential,Columbia, SC

* Mainframe on-call system support.
* Worked tickets and requests in the Remedy system.
* Prepared system documentation.
* Mainframe system support.
* QA testing and troubleshooting.
* Clearing up a backlog of requests.
* Developed new code.
* Converted DB2 database information.
* Replaced Micro Focus COBOL retiree stock ownership system with mainframe CICS/DB2 system.
* Wrote and published reference guides and instructions, both for systems support personnel and for end users, for numerous new and existing systems.
* Designed documentation formats and prepared templates.
* Taught others to use publishing software to create documentation in standard format.
* Conducted on-call systems support for batch and online systems on a 24/7 basis.
* Identified, researched, and remedied mainframe batch job inefficiencies and system scheduling bottlenecks.
* Set up a system for logging mainframe batch job ABENDs and recoveries.
* Work involved extensive use of mainframe COBOL, CICS, VSAM, DB2, Endevor and various debugging and testing tools.

Jan. 1999 – Jun. 2005
Confidential,Chicago, IL: Mainframe Programmer/Analyst and Documentation Specialist

* Wrote new programs and enhanced existing programs for material purchasing, warehouse receiving, lot tracking, test reports, cost accounting, inventory update, fabricating instructions, customized barcode tag printing, truck scheduling and loading, shipment tracking, and other related systems.
* Designed documentation formats and prepared templates, wrote and published manuals for numerous new and existing systems, and taught others to use publishing software to create documentation in standard format; began process of converting document files for HTML display.
* Assisted in converting various legacy systems from in-house mainframe system to Acxiom facilities management.
* Performed troubleshooting on many legacy systems, including some extremely complex CICS online and batch COBOL systems, including order entry, shipping instructions, vendor and customer file maintenance, generalized print utility, pricing agreement maintenance, and others; familiar with QA requirements and methodologies including ISO 9001.
* Work involved extensive use of mainframe COBOL, CICS, VSAM, JCL, TSO/ISPF, DCF/SCRIPT, and various debugging and testing tools.

March, 1993 - Dec. 2002 (Last three years on contractual basis and concurrent with above employer)
Confidential,Chicago, IL: Senior Programmer/Analyst

* Organized and led the Y2k compliance project; performed the analysis, design, setup, and most of the coding and testing.
* Rewrote labor reporting and cost accounting systems.
* Reprogrammed plant time clock system.
* Evaluated and selected new accounting packages to replace existing payroll, AP, and GL systems.
* Performed beta testing for new versions of software.
* Provided guidance and training for new programmers and acted as supervisor whenever the data processing manager was not on site.
* Solved operations problems with maintenance tracking package running on Lantastic network.
* Arranged for Internet access and installed dial-up and browser software.
* Wrote manuals, prepared job streams, trained users, installed software upgrades, and performed maintenance and troubleshooting on all systems.
* Extensive use of HP3000 COBOL, V3000 online programming, Turbo Image database, QUERY, and ANSI-standard SQL.

Publications and Other Activities: 1982-present
Books:

* Co-authored, with Phil Nowak, Introduction to the Micro Focus Workbench: Developing Mainframe COBOL Applications on the PC, published in 1992 by John Wiley & Sons, Inc.
* CICS Command Level Programming, first edition January 1985, second ed. Spring 1991, John Wiley & Sons, Inc.
* Writing these books required participation in beta-testing programs, as well as extensive use of mainframe COBOL, CICS, VSAM, DB2, TSO/ISPF, and various debugging and testing tools, in both mainframe and PC-emulated versions.

Periodicals:

* Wrote computer articles for DPMA NEWS, Inside DPMA, CICS Update, and Chicago-area Micro Focus user group newsletter.
* Wrote technical articles for Shutterbug, Camcorder, 73 Amateur Radio, and Plane & Pilot magazines.

Presentations:

* For Chicago Chapter DPMA, prepared and delivered a presentation on CICS OS/2.
* For CGA Computer Associates, prepared and delivered three in-house training presentations on VSAM.

Education:

Bachelor of Arts in Economics

Certifications:

A+ Essentials and A+ IT Technician certification (Dec. 2008/Jan. 2009)
Network+ (Feb. 2009) MCSA 2003 (Oct. 2009)

Hardware:

IBM PC and PS/2 series, IBM mainframe, HP3000, HP150, NCR Century, Honeywell 66, Univac CADE 1900, AVT TouchTell, Galaxy TimeStar, Lantastic.

Software:

COBOL, CICS applications and internals, VSAM, BAL (Mainframe Assembler), DB2 (QMF and SQL), Natural, Remedy, eRooms, Endevor, EDI, IMS and DL/I, DOS/VSE, MVS/XA, OS/390, z/OS, PANVALET, JES, TSO/SPF, JCL, ZEKE, Command Technologies SPF/2, OS/2 2.0 EE, Micro Focus Workbench and CICS Option, MS-DOS, Windows (from very early version 3.0 through XP and Vista), ALGS, TAO, dBASE (several versions), FoxPro, Word Perfect, MS Office, WordStar, Micrografx Picture Publisher, Corel Draw, Corel Flow, Ventura Publisher, Ken Orr Structure(s), POWER, ICCF, DMS, Easytrieve, Roscoe, MPE/iX, V3000, Turbo Image, QUERY, QUIZ, ALLBASE SQL, QEDIT, Cort Directions payroll, Collier-Jackson accounting packages, GTS accounting packages, TimeStar TCL, Netscape, DCF/Script, HTML with CSS, WordPress, Turbo C, Turbo C++, Irfan View, GIMP (GNU Image Manipulation Program), Blender (open-source 3D modeling and animation), Photoshop, Dreamweaver.