Work Experiences

Confidential

Business Analyst

Project Summary: Hired on as a Business consultant to analyze Yacht production management and business practices for enhancing and streamlining Yacht production processes to increase production timeliness output of Yachts built and re-fabricated.

• Responsible for providing Business Analyst services for enhancing the streamlining of Yacht production processes and co-coordinating the various multiple production lines MRO maintenance, repair, and operations services
• Creation of High Level/Detail Level Business Requirements BRD , High Level/Detail Level Designs, Functional Requirements FRD , and Traceability Matrix deliverables
• Provided preliminary analysis of Short Term and Long Term Tactical approaches for production lines depending on Level of Effort LOE required
• responsible for ensuring that the requirements of state laws and EPA regulations are met by
• monitoring production quality
• promoting pollution prevention
• providing compliance assistance
• coordinating with the efforts of other local, state, and federal agencies
• Prevention of Significant Deterioration
• Compliance Assurance
• Provide Assistance to District and Local on compliance and enforcement review
• Provides required information to US EPA
• enforcement of data management
• Performance and System Audits
• Developed system to coordinate 10-12 yacht productions across 7 Yacht bay platforms to assure proper crew scheduling and parts availability for guaranteeing timely delivery of Yachts to the customers and ancillary MRO maintenance, repair, and operations services

PROFESSIONAL EXPERIENCE:

Confidential

Senior Programmer/Analyst

Project Summary: Confidential company, recently acquired Confidential. Their vision is to migrate all Claims and Integrated Claims business applications housed on their Mainframe/ Middleware/ Web/ Data Warehouse to the Confidential located in Confidential utilizing an Agile/Waterfall lifecycle for Project Mgmt. Confidential. The Confidential merger is estimated to cover prescriptions benefits for 1 in 3 Americans.

• Responsible for providing Sr. Programmer/Analyst services for migrating of Confidential Claims and Integrated Claims business applications to newly acquired Medco health Solution's Foundation 14 system in Confidential by meeting with Business Stakeholders on:
• Analysis of Project Charters
• Analysis of Business Needs Test Scenarios Confidential
• Worked directly with High Level/Detail Level Business Requirements BRD , High Level/Detail Level Designs, Functional Requirements FRD , and Traceability Matrix deliverables for determining application programming specifications
• Provided preliminary analysis of Short Term and Long Term Tactical approaches for development depending on Level of Effort LOE required
• Prepared High Level and Detail Level approach documents with Project stakeholders on how to support the multiple tier migration plans for their Clients FET's File Edit Tables which contain all business rules for loading Client inbound files .
• Provided application development utilizing CICS/Cobol, DB2, SQL Server, VB.net
• Provided early analysis as input to help frame the long term approach and tactical approach for Medco East reformatter modules
• Called out key decisions, efforts requiring large amounts of effort, throw-away builds, risks and items requiring leadership assistance
• Provide gap analysis with stakeholders regarding all FET types relating to all Client inbound files and all History builds files between Confidential West systems and Confidential systems
• Confidential Provided programming for migrating Eligibility, Claims, and Prior Authorization data to Confidential 14 system for Confidential Clients as well as Commercial Clients migrating its members from Retiree Drug Subsidy RDS program to Confidential is being phase out by CMS Centers for Medicare Medicaid Services
• Facilitated meetings with Tech leads and BSA's to design process to meet 24 hour SLA requirement by Medicare for Reconciling Recycling rejected claims back thru Medco's Foundation 14 system following the daily data history loads for EGWP and RDS to EGWP clients
• Confidential provided programming for Precious Metal Tiers, Member Churn and Grace Periods projects for integrating into all State Health Care Exchanges to be in place for the go live date of Confidential.
• Completed Audit Packages for Project Compliance required by Confidential

Environment: Followed Express One Delivery and CMMI Project lifecycle Methodologies Hybrid Waterfall/Agile for all deliverables mentioned above. MS Office Suite, SharePoint, VISIO, MS Office Live and Adobe Connect were used for Facilitating meetings, Secure Citrix desktop for remote access to ESI East and West networks, Development side used SQL Server, MS Visual Studio, VB.net, C .net Mainframe used z/OS CICS, Cobol DB2, IMS

Confidential

Tampa Office Operations Manager

Project Summary: - Provided Management support for Confidential Office Operations dealing with Confidential Tricare project. Confidential was awarded the 5 year contract to process the Tricare Dental Claims for the Military. This project required Secret Security Clearance from the Department of Defense for all individuals interacting with the Tricare Dental data on the Confidential system. This required the existing PM team which was located offshore to be reassigned, due to Department of Defense requirements, and a whole new team constructed for the production support of the Confidential systems containing Tricare data. This in turn instigated the establishment of the Cognizant Confidential office.

• Responsible for Tampa Office operations which comprised 10 teams consisting of 70 associates providing PM support for 10 Confidential Tricare systems - Corporate Billing System, Unified Inforce System, Customer Service System, Full Service Dental, Dental, eBusiness consisting of 67 applications , Shared Services, Common Services, Knowledge Management System, and Integrations Solutions Group.
• Metlife Liaison for production support issues on Tricare Dental applications
• Responsible for providing Tampa Office Metrics to the Metlife which included, Metrics validation, Time Tracking of projects, and all other reporting needs to MetLife
• Held daily team lead meetings and provided mentoring to all staff members on all technical issues
• Held Weekly Liaison meetings with Metlife to discuss production support issues
• Followed up with MetLife counterparts for Tampa office Team's production support issues involving all systems listed above which included Mainframe, Middleware, Web applications

Environment: Secure Citrix desktop client environment using Thin Client workstations within Tampa office for access to MetLife network and Mainframe/Middleware/Web environments for PM support and application development

Confidential

Manager Criminal Justice Information Systems CJIS

• Performed Project Manager Business Analyst duties holding JAR JAD workshops with up to 40-50 participants to define High Level, Detail Level Business Requirements for projects
• Created Business Process Models, Use Cases/Functional Design specifications and Technical Specification deliverables for all projects
• Collaborated with and Negotiated agreements with potential Vendors
• Facilitated communication between County Business Units and IT from initial requirements to final implementation - made recommendations for buy versus build decisions for potential replacement vendor software
• For Web application support a Change Driven Approach utilizing Agile Life Cycle and Scrum Framework
• Performed research necessary to create technical designs and logical functionality to ensure that business applications / systems are to be effectively developed and implemented to meet business requirements.
• Focused on the analysis, definition, logical design and solutioning to meet strategic goals of initiative
• Created and maintained Uses Cases for Product backlog
• Determined Tasks to be included on Sprint backlog for next Release and maintained Sprint backlog
• Sprint backlog tasks assigned development tasks to team members for each sprint release
• All Web applications were on VB.net platform housed on a SQL Server database
• Utilized Team Foundation Server and MS Visual Studio utilizing MSF for agile software development v5 process guidance
• Trained staff analyzed cost statistics and prepared economic comparisons of alternative methods.
• Advanced technical work in devising methods and procedures for developing and maintaining Pasco County applications for complex business solutions within the Criminal and Juvenile Justice Systems CJIS/JJIS . Duties also included architecture, design and implementation of applications, technical feasibility studies, Proof of Concepts, development, support and maintenance of production systems.
• Responsible for ensuring that software development followed standards and best practices as directed by Information Technology IT management. Defined and maintained development standards and best practices for gathering Business Requirements for projects.
• Sole responsibility for production support of 28 Mainframe systems written in CICS/COBOL on Datacom DB/VSAM platform Systems included: Criminal, Juvenile, Calendar, Reports subsystem, Assessment Collections, all State Attorney systems Non Arrest, File Mgt, Bad Check Restitution, Case Load, Child Abuse, Victim Letter tracking , all Public Defender systems Plea system, File Mgt, File Cutting Sheriffs ROR system, Sheriffs Operation Payback , Appeals reporting, Circuit Court Minute Book system, Sheriffs Subpoena Summons tracking system, Sheriffs Enforceable Civil process tracking system, Clerks Out of County Subpoena tracking system, Clerks Adjudication system, Offender Based Transaction system, Comprehensive Case Information system, Traffic Citation Accounting Transmission system, Traffic system, Misdemeanor Probation system, and Interface to Inmate Mgt System.

Major Projects:

Analyze and Implement CICS Web Servicing on a z/VSE system platform

• Implemented Web Servicing for Confidential Property Appraiser Permitting Application web application in which field inspectors could, by using the Confidential web app, request a building inspection from their Mobil device or Confidential, which I configured as a Mainframe web service to update the Central Permitting Systems Datacom database. Used z/VSE SOAP Engine as the web service provider and worked with IBM Java Utilities in configuration process. Was in the process of creating the configuration for using the z/VSE SOAP Engine as the Web Service Requestor allowing CICS to request web services from their Criminal Case software used by the Judges during courtroom proceedings.

Document all of Confidential Information Systems

• Created 6000 row spreadsheet of all programs in the system, grouped by sub-system, cross referencing associated maps, map functions, system function, Pgm function and database tables contained within each program thereby allowing, by drop down box, to perform custom searches on any of the variables associated in the cross reference decreasing time to identify programs, databases, maps and reports associated with a particular production problem to within less than a minute.
• Created SQL Server Datamart of all databases within the Criminal Juvenile Justice mainframe systems which entailed analyzing the Datacom DB file structures and business logic and splitting out the files to SQL Server tables and maintaining reference to original Datacom DB record keys for verifying data integrity. Required much analysis and ability to identify anomalies within the existing customized file structures.

Criminal Justice System Replacement Project

• Analyze the existing and extensible Business Requirements.
• Attended meetings with Confidential Board members consisting of Clerk of Court, Chief of Justice Judge, Chief Sheriff, State Attorney, Public Defender, Manager of Inmate Processing, IT Director etc.
• Convened monthly to assess Vendor Case Management software and identify our requirements and needs which entailed creating system documentation at Confidential Board Members request.
• Partnered with Confidential Association of Court Clerk and Comptrollers to analyze their Case Management Software and decision was made to purchase the Confidential product
• Was in process of converting the Criminal Juvenile Justice systems along with our Traffic and Clerk of Courts Systems to CLERICUS which is on a VB.net platform housed on a SQL Server Database

Environment: z/VSE JCL, CICS/COBOL2, TSO/ISPF, Datacom DB, VSAM, Intertest, XRAY, Librarian, XML, WSDL, SOAP, SOAPUI, CICS2WS, KEYMAN/VSE, Mainframe Web Services

Confidential

Senior Programmer Analyst

• Worked in Treasury and Securities Billing Department on 3 month contract
• Performed Business Systems analysis and design for a very fast paced Consistent Group Rates project
• Created Use Cases/Functional design and program technical specifications documents and deliverables for upper management
• Analyzed CICS/COBOL2 VSAM DB2 programs in creation of Technical Specification deliverables
• Attended daily status conference calls with newly merged Bank One for timelines and deliverables

Environment: INFOPOINT ZOS, MVSJCL CICS/COBOL2 DB2 VSAM Eztrieve , TSO/ISPF Changeman Intertest Lotus Notes, Filaid

Confidential

Senior Programmer Analyst

• HPS handles Medical billing for major Insurance companies
• Reported to Finance Systems Manager
• Performed Business Analyst duties for projects as well as Maintenance, new development, and documentation of financial and billing legacy systems
• Worked in the Confidential feeds group

Environment: ZOS, MVS JCL, CICS/COBOL2, DB2, VSAM, Eztrieve , Roscoe, TSO/ISPF, Changeman Intertest, and Filaid

Confidential

Senior Programmer Analyst

• Performed maintenance, new development, enhancements, and documentation for their legacy Criminal Justice Information Systems CJIS
• Provided production support while their current staff was developing a new CJIS system
• 90 of assignments were online CICS using Intertest and CEDF for debugging 10 was batch Cobol II and Eztrieve

Environment: z/OS, MVS JCL CICS/COBOL2, DB2,VSAM, TSO/ISPF, Eztrieve , Intertest, Filaid, and Librarian

Confidential

Senior Programmer Analyst

• Confidential processes Medicare claims for the Confidential Government
• Performed Business Analyst/Systems Analyst duties utilizing Scrum framework creating maintaining User Stories and Use Cases for Product Backlog
• Identified Sprint Backlog Task's for consecutive releases and worked with Scrum Master on assignment and estimation of tasks for streamlining the conversion to General Ledger system developed by CMS the governing body for Medicare
• Position required mainframe expertise , knowledge of Web application tools and knowledge of Business systems applications
• In charge of Conversion of Accounts Payables, Accounts Receivables and Cash Management to new Oracle based General Ledger System. Trailblazers was part of wave one contractors migrating to the new CMS General Ledger system
• Partnered with departmental managers and SME's for JAR JAD sessions for creation of High Level and Detail Level Requirements and analysis of current system and spoke with pilot contracting companies about problems incurred in their conversion
• Performed programming for gathering system data and ad-hoc reports delivered to manager's for analysis
• Analyzed CICS region processing of incoming claims and wrote deliverables to management on System's internal workings
• Converted all existing MVS JCL PROCS and Job streams for implementation of new software received by CMS
• Created test VSAM, QSAM files for testing job streams and programs
• Attended meetings with upper management and departmental managers concerning mapping requirements of all Master Files associated with conversion
• Performed file mappings for all files regarding Accounts Payable, Accounts Receivable and Cash Management conversion
• Worked with CMS for proper programming of conversion programs regarding our particular system

Environment: ZOS, MVS JCL, CICS/COBOL2, DB2, VSAM, Eztrieve , Endeavor, Intertest, EZTEST, TSO/ISPF and Filaid

Confidential

Project Manger

• Provided Project Manager/Business Analyst services holding Confidential workshop sessions for Projects to identify High Level and Detail level requirements and creation of Functional Detail Level Requirements for IT staff to follow on their development
• First assignment was as Project Manager for the Freight Charges Allowance project, which was the largest and highest priority project for the Company.
• For those Vendors including VMI vendors on Cost Control each and every non-item level Charge/Allowance sent from the Vendor represented a 100 match rate error between our 99B Receiving report and the Vendors invoice. The project's mission was to improve the match rate, reduce the cost of processing all invoices including all freight invoices , capture and analyze complete freight transactions so that all cost/allowances are recovered, eliminate 90 of all discrepancies caused by non-item level charges and allowances, and improve the on-going accuracy of billing to customers for item freight. Purchasing and CAP Corporate Accounts Payable systems both had to be re-designed to support purchase order and invoice level charges and allowances.
• Analyzed DCS2000 Merchandising System
• Held JAR JAD sessions for identifying High Level and Detail Level Requirements,
• Spoke with end users and created Requirements definition, Conceptual design documents and wrote Functional specifications for install of 267 modules using project methodology SDLC Waterfall guidelines.
• Performed Systems User Acceptance Test with Managers.
• Delivered statuses and timelines for upper management on a weekly basis.
• Project install was flawless, which was a first at the company, and received company LEAP AWARD within first 10 months for efforts on project. Approximate savings for the company was 954,000 annually.
• Created User Training Manual and held training classes for end users
• Responsible for a team of 13 programmers and 4 outside contract programmers

Environment: MVS JCL TSO CICS/COBOL2, TSO/ISPF, DB2 VSAM SDLC Eztrieve Changeman EZTEST Intertest SDF Filaid Smartest, MS Word, MS Excel, MS PowerPoint, MS Visio

Confidential

Senior Programmer Analyst

• Assigned to Y2K Readiness Team performing required maintenance and testing for Confidential card systems to run properly for the Y2K millennium change
• Worked with Subject Matter Experts preparing assigned systems to work properly in the production replicated Y2K LPAR Environment
• Ran assigned systems in the LPAR environment with pre-determined cycle testing dates fixing all problems until a clean run was determined by the SME

Environment: MVS JCL, CICS/COBOL2, DB2, VSAM, TSO/ISPF, CA7, CA11, Eztrieve Intertest, Filaid, MRO Configuration for CICS

Confidential

Senior Programmer Analyst

• 3 month contract to design and develop a tax delinquency letter reporting system
• Converted with enhancements, a Confidential tax delinquency letter reporting system to mainframe online CICS/COBOL2System
• Determined user requirements and worked with analyst on online design using ADABAS as primary DB
• Developed online programs and created online job submittal programs to generate batch job streams for printing of letters
• Provided End User training on new system

Environment: MVS JCL, TSO/ISPF, CICS/COBOL2, ADABAS, NATURAL, VSAM, Eztrieve , Intertest, Filaid, and Computer AG's EZ-Letter software package

Confidential

Senior Programmer Analyst

• Developed, maintained, and documented Pension Annuity and Investment Product systems
• Work was done on Confidential System heavily customized to the Annuity and Investment side
• Due to high number of system priority problem calls each night I was assigned to a special 2 member night team to work on our assigned projects and to resolve any system problems that arose in the Production, QA, and all MIS testing regions to reduce any possibility of major financial losses to the company. Required good problem solving abilities, JCL expertise and business system familiarity

Environment: Confidential and Annuity system, MVS JCL, TSO/ISPF, CICS/COBOL2, VSAM, CMS, PANVALET, Eztrieve , Intertest, and Filaid

Confidential

Programmer Analyst

• Developed, maintained, and documented steel manufacturing business systems Major Projects: Automated Invoicing system - Generated printed invoices and automated the faxing of invoices to customers once bills of lading were created at shipping time
• Partnered with Accounting, Sales, Shipping, and Internal auditing departments on system requirements, General Ledger requirements and contracts with freight carriers
• Traveled to 13 steel divisions to assess their requirements and implemented system across the organization along with End User Training on system
• Automate Steel Purchasing - Developed system to establish ability to pay for steel purchases at time of receiving with accounts payable system generating EDI transactions for bank transfer of funds to participating vendors
• Partnered with project leader on online system requirements for accounts payable, receiving, and tracking systems
• Wrote online programs for exception tracking, developed accounts payable interface programs and revised voucher apply screens
• Chemical/Mechanical Certification Project - Created system for transferring chemical and mechanical certifications received from the steel mills via EDI and Compord transmissions to bar-coded shipping tags for coils and bills of lading.
• Analyzed system interface requirements
• Revised EDI, Receiving, Production, Lab, and Shipping systems interface programs
• Revised barcode print programs utilizing Tech1, Tech2, and Printronix printers
• Created online receiving programs for maintenance of mechanical certifications
• Sales Forecasting System - Created online Forecasting system for Sales and Purchasing departments to increase efficiency in tracking of steel ordered, purchased, and shipped
• Created online programs using CICS, DB2, VSAM, IMS/DL1 all in same programs which required special programming due to large volume of transactions
• Sole responsibility for all Programming, User Acceptance test, and software training of Inside and Outside sales staff

Environment: MVS JCL, TSO/ISPF, CICS/COBOL, IMS, DB2, VSAM, Eztrieve , Intertest, EZTEST, and Filaid

Confidential

Programmer/Analyst

• Developed, maintained, and documented Mortgage Banking Servicing business systems. Participated in the conversion to new Confidential Servicing package Confidential, while gaining functional knowledge of that system Major Projects: Tax System Rewrite - Rewrite of Tax system for Tax and Hazard departments to increase productivity, enhance service to customers, and reduce excessive tax penalties incurred by Chemical Mortgage
• Partnered with Systems Analyst and users on analysis of user requirements, department procedures, and
• Information needs regarding online tax disbursing, tracking of tax parcels, and tax authority maintenance
• Developed online screens, batch reporting programs, and coordinated payee conversion
• Responsible for user acceptance test and user training of online portion
• Automation of HUD-235 billing
• Solely responsible for project received Employee Recognition Award for contribution and complying within government deadlines
• Worked with Alternative Instruments department on analysis and design for the automation of the billing to HUD regarding 235 loans subsidized by HUD
• Created online screens for re-certification processing and account adjustments
• Automated re-certification letters and wrote monthly billing programs to HUD compliance

Environment: SYSTEMATICS, VM/DOS/VSE JCL, MVS JCL, TSO/ISPF, CICS/COBOL, VSAM Eztrieve , Librarian, EZTEST, Intertest, and Filaid