Wireless Network Consultant Resume

TECHNOLOGY

To obtain a challenging position with a progressive organization, which will allow my work experience technical and communication skills to be utilized in addition to offering opportunity for growth.

OBJECTIVE

Software: Citrix/Cisco VPN,TCP/IP,VMS/DRA, Unix, Netware, Novell, Win/95/98/XP,2000,2003 NT4,Vista,Active Directory, Outlook, Lotus Notes, Nortel Extranet, PeopleSoft, Internet Explorer,MS/Exchange,Linux
Networking: OSPF/PPP EIGRP/IGRP Cisco Firewalls (PIX)PAP IPSEC RIP CSU/DSU ISO/OSI WAN/LAN ADS/ISDN DHCP DNS MPLS HTTP FTP UDP

EMPLOYMENT HISTORY

Wireless Network Consultant
09/11- Present Confidential

Survey, design, deploy, and manage Wireless 802.11a/g/b/n networks including routers, access points Switches and other related hardware.
Cisco routing and switching technologies (2900,3900,7200,Catalyst2960,3560,3750,4500,
And 6500 switches).
Collect data for the post deployment acceptance testing to ensure requirements are met for coverage, capacity, and application performance.
Install and terminate CAT 5 & CAT 6 cables.
Build closets (mount and install backboards , cross connects, racks, patch panels, fiber optics).
Route cables , test adjust and troubleshoot equipment.

Correctional Officer
03/06 04/12 Confidential, Annandale NJ

Police inmate in a penal institution in accordance with established polices and regulations.
Direct inmates during work assignments, patrol areas for evidence of forbidden activities, infraction of rules, report activities to superior.
Write written reports concerning incidences of disturbances or injuries.

Systems Administrator/IT Specialist
09/05 3/06 Confidential, Morristown NJ

Provide consultative support to associates in order to aid productivity and foster teamwork.
Maintain networks, application issues and linguistics for a global network.
Provide consultation, analysis, design, testing, and implementation and support of the internal business systems.

Lead Technical Analyst
03/04 09/05 Confidential, Bridgewater NJ

Support 7000+ Sanofi Aventis field sales representatives with shrink wrap and proprietary software issues.
Provide level 2 support for IBM ThinkPad’s HP Jornada, Blackberry, and Dell Axim handheld devices.
Troubleshoot all MS Office application issues including Outlook.
Diagnose and resolve network connection issues.
Record and update all service calls in Remedy ticket reporting system.
Document all issue solutions in Service Ware Knowledge Base database.
Remotely control clients system via PC Anyware, Dameware, enabling a more accurate issue assessment and higher first call resolution.
Assist in training new ETM Support Analyst, research and follow up on all unresolved issues within 3 days of ticket creation.
Provide first level support (troubleshooting to identify the problem) and second level support (performing actual repairs) as needed in order to minimize loss of associate and or departmental productivity.

Wireless Analyst
07/01 03/04 Confidential, Bedminster NJ

Monitor Remedy tickets generated by alarms from the Enterprise Management system (EMS) for critical network problems, perform troubleshooting to diagnose the issue and resolve or escalate to appropriate internal, external or vendor groups.
Use network management tools such as HP Openview, Concord, and Ciscoworks2000 to detect, manage and escalate abnormal conditions, which would have a negative impact on network performance.
Troubleshoot malfunctions of network and software applications to resolve operational issues and restore service.

PC Technician
11/00 07/01 Confidential, Union NJ

Fixed computer systems to enhance speed efficiency and reliability.
Custom built computers per client’s requirements.
Virus and spyware removal, diagnostic testing.
Resolved software and hardware conflicts.
Repair service and restore parts.

Desktop Support
11/99 11/00 Confidential, Whippany NJ

Install and monitor system performance at both software and hardware level.
Set up software and hardware rollouts, upgrades and migrations.
Respond to email, telephone calls and personal request for technical support.
Track and monitor problems to insure a timely resolution.
Perform installation maintenance and repair of desktops, laptops, printers and associated devices.

Wireless Support
06/98 11/99 Confidential, Paramus NJ

Evaluate cell phone configuration issues to ensure effective use of hardware.
Respond to customer contacts and translate the service needs into an incident management system.
Work on routine entry level projects.

EDUCATION CCNA Certificate Network Administration/PC Support

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship