Summary

Over 4 years experience in the IT industry. Background in engineering, administration and escalation support, ranging from small to large scale complex enterprise environments.

Professional Skills Summary

· Exceptional presentation and customer relationship skills including strong written and verbal communication skills. Able to effectively communicate with senior management, third party vendors, technical staff, as well as non-technical end users.
· Excellent analytical skills. Able to absorb large volumes of technical data and develop concise solutions in addition to translating into non-technical terms.
· Extensive knowledge and experience proficiently handling complex mission critical projects under extreme time constraints.

Technical Certifications

· Cisco Certified Network Professional (Pending) (CCNP)
· Cisco Certified Network Associate (CCNA)
· Cisco Certified Entry Networking Technician (CCENT)
· Certified WAN Engineer (CWE)

Technical Skills Summary

Connectivity & Hardware: Cisco 3500/2900/2600, routers, switches, wireless, T1, Ethernet, Fast Ethernet, Gigabit Ethernet, CM, C3, C4, MTA, and CMTS, SmartBits network performance analysis system.
OS & Enterprise Apps: Windows 95/98/NT/2000/2003/XP/VISTA, Windows 7, Windows 2000/2003/2008 Server, User Manager, Microsoft Server Manager, Exchange Server 2003, , SQL 2000/2005, Linux, Apache, WTT, Windiff, Sage, GlobalDiff, Product Studio, DriveUI, GUIscout, WinTQS, Debugger.
Technologies: Active Directory, DNS, DHCP, VM Ware, Remote Desktop, Docushare, Terminal Server, AirMagnet(Vulnerability assessment tool), REM3 management console (Network Scanning Application using eEye Digital Security), TCP/IP architecture, IEEE 802.11, and wireless communication technologies.
Protocols: VLAN, VTP, STP, InterVLAN Routing, HSRP, Static Routing, BGP, OSPF, EIGRP, Ripv2, Redistribution, Policy Based Routing, HDLC, TCP, UDP.
Desktop Technologies: Microsoft WORD, Excel, Access, Power Point, Visio, Versioning tool CVS, Bug tracking tool TPM, Bugzilla, ClearQuest .

LAN/WAN Professional Contractor 2009-Present
Microsoft Corp. Design/Test Engineer 2008-2009
ARRIS, Inc. Development Engineer 2007-2008
Ceridian Corp. Systems Security Analyst 2006-2007

Education

Bachelor of Science in Electrical Engineering
Certificate of Information Assurance

LAN/WAN Professional Confidential, 2009-Present San Jose, CA

· Member of a team of contractors responsible for providing end to end LAN/WAN solutions. Additional responsibilities included maintaining a network infrastructure with Cisco routers and switches, consulting with users to determine needs and troubleshoot issues on the network.

· Primary responsibilities include but not limited to design, implementation and troubleshooting of all LAN/WAN solutions offered by LAN/WAN Professional.

· Technologies handled include but not limited to routers, switches, firewalls, servers, Windows 2000, Windows 2003, Exchange Server, Active Directory, DNS, DHCP, Group Policy, frame relay and much more.

· Additional responsibilities include remote support and administration of a server farm of 50+ servers and in house administration of a routing/switching infrastructure designed to support over 300 users.

Confidential, Design/Test Engineer (HW/SW) 2008-2009 Redmond, WA

· Primary responsibilities included but not limited to implementation, validation, support and troubleshooting of the test bed of Automated and Manual Tests for latest Windows operating system - Windows 7.

· Additional responsibilities included maintaining a network infrastructure with Cisco routers and switches, and all vendor\'s Laptops and desktop Computers. Created WTT job for the automated test scenarios. Design and validate automated test scenarios and perform UI testing.

· Additional responsibilities included installation and implementation of network management tools. Prepared Test Cases based on the System Requirements and enhanced the Test Scripts which were written in XML.

· Special projects included evaluation and validation of the WinTQS data and creation of the result summary reports.

· Worked with development team to ensure testing issues are resolved in timely basis. Participated in Walkthrough and Review Meetings. Interacted with Development Team and Management Team on a weekly basis.

Professional Experience/Detail

Confidential, Development Engineer 2007-2008 Atlanta, GA

· Primary responsibilities included but not limited to administrating AutoRegression on a Touchstone software release which validates software downloads, killapp, bootloader upgrades, MIB walks, RF cuts, Syslogs, Local Logs and Traps, MTA pre and post-provisioning, simultaneous voice and Ethernet traffic, USB data traffic, SNMP version coexistence and SNMP CM/MTA coexistence, Time-of-Day, Battery Telemetry, CM filters and MTA logs.

· Technologies handled include routers, switches, firewalls, servers, DNS, DHCP, SNMP. Additional responsibilities included implementation and testing of network related activities with multiple vendors and troubleshooting to ensure optimal system performance.

· Additional responsibilities included implementation and testing of network related activities with multiple vendors and troubleshooting to ensure optimal system performance. Administrated TimeWarner Automation and troubleshoot to perform various netperf FTP tests on TimeWarner configuration files, and test TimeWarner modulation scenarios.

· Special projects included LineCard Automation which covers CallerID test, VMWI, Tones, and DTMF detection test.

· Additional projects included Downstream Scan test which is design to sweep the CMTS downstream frequency over all valid channel frequency

Confidential, Systems Security Analyst 2006-2007 Atlanta, GA

· Supported Information Security Team, administrators and engineers responsible for handling the day to day network administration of the Ceridian Corporation.

· Primary responsibilities included to design, implementation and troubleshoot Network Vulnerability Assessment using eEye Digital Security, and Wireless IDS/IPS using AirMagnet.

· Additional responsibilities included Network Scanning using REM3 management console, Wireless IDS/IPS vulnerability assessment tool AirMagnet.

· Special projects included administration of Access Coordinator with network access control Microsoft User Manager, Microsoft Server Manager, Microsoft Exchange Administrator, VPN access(Fishnet), DocuShare, RPN access, DumpSec Auditing, and Safeword Premier access.

· Additional projects included administration of Active Directory System.