Network Operator Resume

OBJECTIVE: To obtain a challenging and responsible position within a technical business environment in which
My continued growth will be utilized and encouraged.

EXPERIENCE

Confidential,New York, NY 7/2007- Present

Network Operator
Work in a data center environment running backups on the IBM mainframe such Veritas, Falcon star. Running schedule jobs control M and Tso and strong knowledge on JES2, JCL, NETVIEW. Resetting password on syscon and running batch jobs. Logging all calls on remedy and tracking all outstanding issues. Mount tapes in the ADIC for backups and IPL the system.

Confidential,New York, NY 10/2006 - 6/2007

Network Operator

Supported and monitored production environments 24x7x365. Managed nightly job streams scripts on all platforms MAINFRAME, UNIX, and WINDOWS. IPL all mainframe systems . Performed Level 1 problem determination Shutdown /startup CICS and DB2 tasks. Familiar with IBM OS/390, HP/UNIX and WINDOWS platforms Run backups on VERITAS and LEGATO. Responded to program error messages by finding and correcting problems or terminating the program. Maintained confidentiality with regard to the information being processed, stored or accessed. Serve as liaison between staff and the technology department to resolve issues. Retrieved, separated, and sorted computer output. Operated and monitored mainframe and mid-range computer and peripheral equipment to include: printers, tape and disk drives.

Confidential,New York, NY 12/2005 - 9/2006

Network Operator

Monitored jobs and inquired completion in a timely fashion. Level 1 and Level 2 support and resolution for all batch, abends. Worked with application support teams to recover from batch abends and script failure. Run backups on VERITAS NETBACKUP. Strong knowledge of JES2, TSO, JCL commands. Experienced with OMEGAMON, Remedy, and Heat.

Confidential,Secaucus, New Jersey 5/2004 - 1/2005

MVS Computer Operator

Run backups on IBM and UNIX systems. Logged all calls in Remedy. Monitored all the system transmissions to ensure they complete successfully. Mounted tapes in the ADIC. Troubleshoot lines and control units that need to be active.

Confidential,New York, NY 10/1998 - 6/2003

MVS Computer Operator

Tracked incoming and outgoing transmission ensured they met deadlines. Escalated production issues in a timely manner. Monitored JCL Abends, monitored and executed and of day jobs. Monitored the entire interface to ensure there are no errors. Monitored all transmissions they run successfully. Heavy phone interaction. Heavy JCL, JES2, TSO, VTAM commands. Remote access support VPN, SNA, SAP Admin-resetting and unlocking accounts, Lotus Notes 4.6 and R5 troubleshooting. Archived and configured notes.

EDUCATION:
High School Diploma

SKILLS: Strong Organizational and detail-oriented skills, Technical and Functional skills, written and verbal communication skills, able to speak clearly. Effectively handles multiple tasks simultaneously. Able to work independently. Dynamic team player with combination creativity and well-developed interpersonal skills. Motivated and assertive individual. Proven ability to implement practical solutions with problem solving skills. Computer Room Operations. IBM Mainframe. Knowledge of computer input and output media. Knowledge of computer system backup requirements and procedures.

SOFTWARE: IBM MVS, OS/390, VTAM, TSO, NetView, CA7, CICS, JES2, NCCF, JCL, IBM IMS, Omegamon, NPDA, Auto Connect Mailbox, SuperTrac, Remedy, TCP/IP, VPN, SNA, SYSCON, SAP, VPN, Netman, ON Demand, Windows 95, 98, 2000, NT. IBM DB2 Threads, Lotus Notes, BTAS, Novell Netware, TimbukTu, EA, PC DOS, VAX VMS, SQL, PC anywhere, DAMEWARE, Bigbrother, APC Alerts, Groundwork, Heat, MS Word.

HARDWARE: IBM PC and Compatibles, Modems, Wang, Vax, UNIX, printers, Control Units, Telerate, Quotrons, Compaq.

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