Summary:

• Around 7 Years of experience in IT Industry focused on IT Infrastructure.
• 4 Years of experience in NetApp Storage administration.
• Hands on experience With VMware ESX Server and Virtual Center Server.
• Installing, Configuring & Administering NetApp FAS 6070, FAS 3040, FAS 3140 series.
• Taking care of day to day problem analysis, escalation and resolution on NetApp Filers from offshore as per the business requirements.
• Worked on Snapshot technology. Manually configured Snapshots and worked on Retention Policies.
• Taking care of Escalations, Performance analysis, capacity planning, Process Management, Migrations & Implementation with regards to the NetApp Technology.
• Provide all levels of Technical Support for NetApp filers and associated product suites like Snapdrive, SnapMirror, Microsoft iSCSI Initiator etc.,
• Hardware / Software fault detection and vendor liaison.
• Managing NFS / CIFS / IP SAN volumes and aggregates.
• Performed Storage Provisioning on the NetApp filers.
• Performed the NetApp storage implementations with the NFS and CIFS protocols.
• Managed Aggregates, Volumes and Qtrees using the CLI and Filer View.
• Helped in Racking and Stacking of the filers.
• Setup & Manage Multi-protocol environment as needed by client.
• P2V and V2V conversions by using VMware Converter.
• Extensive background in working with the VMware VMotion technology
• Strong experience with the VMware HA and VMware DRS.
• Strong understanding of VMware Networking concepts like creation of VSwitches, different types ofport groups, NIC Teaming and VLAN Problem management on VMware ESX 4.X and Virtual Center and VMotion.
• Add / Replace disk as needed to existing systems.
• LUN Allocation / De-allocation to Solaris & Windows servers as needed by client.
• Troubleshoot issues with the LUN visibility on the server.
• Maintain reports on disk and capacity utilization, availability and growth patterns.
• Created and deleted the user accounts.
• Setting up Volume / Qtree level security styles.
• Configured Thin Provisioning on NetApp storage arrays
• Experience in implementation, configuration, maintenance and support for NetApp filers including FAS2020, FAS3020, FAS3140 and V-Series (6080) using Data OnTap CLI and Filerview.
• Created Aggregates, Flex-Vol, Qtrees and implemented quotas.
• Upgraded ONTAP 7.3.1.1 to 7.3.3P3, RLM, Bios, and Kernel diagnostics to the latest version on V-Series (6080) in a non-disruptive procedure.
• Replicated data for NAS Volumes from Primary location to DR Location by using SnapVault.

Technical Skills:

Operating System

Solaris-9/10, RHEL, Unix, Windows 98/2000/2003/XP/Vista/7, Mac OS

Storage Hardware

NetApp FAS 2040, FAS 3020, FAS 3050, V-Series 6080

Storage Management

NetAppFAS 3000 series and FAS 6000 series.

Tools

Snapdrive 4.X,NetAppSnap managers,Netapp System Manager NetAppOperations Manager, Syslog, NTP, vSphere, VMware ESX 3, 3.5, 4.0 and 4.1, Virtual center server 4.0 and 4.1,

Protocols

TCP/IP, FTP, NFS, NIS, SSH, HTTP, DHCP, ISCSI, FCP

Professional Experience

Confidential,CT Mar 11-Current
SAN Administrator

Responsibilities:

• Installed and Configured NetApp Filers FAS 3020, FAS3140, FAS 3070, FAS 6040, V6080.
• Hands on Experience with NetApp Release ONTAP 7.3.1/2/3P3.
• Upgraded ONTAP 7.3.1.1 to 7.3.3P3, RLM, Bios, and Kernel diagnostics on V-Series (6080) in a non-disruptive procedure.
• Configured Data Fabric Manager (DFM)/Operations Manager based NAS management
• Created Ldevs/Luns and provisioned to Windows/Linux/Solaris/ESX hosts.
• Created DP-Pools on Enterprise and on Modular Storage.
• Performed Manage SAN Infrastructure Zoning and health check included configuring multiple VSANs, configuring Port Channels and IVRs. Both command line and Fabric/Device Manager were used.
• Planning and documenting Pre-Migration procedures involving, gathering Storage information like, Luns numbers. Storage size, LUN Ids, Raid Protection level etc
• Created Storage Pools, File Systems and exported NFS and CIFS shares
• Managed, installed and configured the new disk shelves for FAS3140.
• Replicated data for NAS Volumes from Primary location to DR Location by using SnapVault.
• Proficient at SnapMirror, Snapvault, SnapDrive, snapshots, SAN troubleshooting, CIFS sharing, NFS Exporting/Mounting, Filerview, Snaplock, Multipathing
• Used Flex clone to make the DR volumes writable using base snapshot.
• Configured NAS Aggregates (RAID4, RAID-DP), Volumes and file systems
• Configured Auto Support, SNMP based monitoring, Syslog routing for NAS management
• Worked on NFS Exporting and mounting of NAS file systems to Linux based servers using NFS
• Migrated data from one NAS Volume to another by using Vol Copy and NDMP Copy.
• Configured NAS Aggregates, Volumes and FileSystems.

Confidential,TN Oct 10 – Feb 11
SAN Administrator

Responsibilities:

• Configure/Manage SAN and NAS solutions globally on NetApp Storage systems
• Install and upgrade ONTAP versions for all environment storage systems.
• Configuring replication to the DR site using Snap mirror.
• Firmware up gradation with respect to requirements
• Troubleshooting and managing CIFS Shares and NFS shares.
• Configuring the snapshot to ensure the data backup availability.
• Performing Snaprestore for volume and files based on client request.
• Monitoring and managing performance of ESX servers and Virtual Machines
• Using Virtual centre server for HA, DRS and VMotion.
• Working on Migration concepts like VMotion and cold migration
• Upgrades and updates using VMware Host update utility
• Creation & Troubleshooting of Virtual Network
• Troubleshooting ESX & Virtual Machines
• Creation of templates from VMs and Creation of VMs from templates
• Performance monitoring and tuning for ESX Servers, Virtual Center Server and Virtual Machines
• Installing Virtual center components.
• Creation of Flex Clones volumes and Lun clone based on client request.
• Configuring De-duplication for the volumes for effective space utilization
• Managing takeover and giveback for Active/Active Configuration
• Create/Manage Virtual interfaces (VIF) to increase the reliability on interface level.
• Identify and act on opportunities to reduce failures.
• Configure/Manage SAN switches
• Point of contact for any technical and process related escalation from team.
• Ensure the ongoing maintenance of storage devices is maintained for maximum resource availability.
• Maintain service guidelines as outlined by NetApp.
• Resolving all escalated / complex issues and ensure customer satisfaction.
• Provide accurate problem diagnosis and solutions.
• Ensure the department is in compliance with Change Management policies.
• Participate in a 24x7 on-call duty rotation as assigned.

Confidential,CA, Mar 09 - Sep 10
SAN Implementation Consultant

Responsibilities:

• Member of storage administration team providing day to day storage administration support, migrating databases from one filer to another using snapmirror, NDMP copy etc.
• Working on Data ONTAP versions 6.4, 6.5 and 7.0, 7.2, 7.3 administrating filers from the admin host.
• Creating, Managing volumes and qtrees on netapp servers
• Upgrading the filer from version 7.0 to 7.2, 7.3 etc.
• Working on Migration concepts like Emotion and cold migration
• Creation of templates from VMs and Creation of VMs from templates.
• Managing an ESX server host from Virtual center.
• Crating Virtual switch, Configuring Virtual switch settings and policies.
• Proactive support to the Filers with regular upgrading of software\'s.
• Remote management of Storage, i.e. SAN and NAS products NetApp.
• Storage allocation tasks include, deployment of a new host, creating qtrees, quotas, resizing and creating exports entries.
• Creating Oracle Database snapshots on the netapp filers as per user\'s request.
• Creating aggregates, Flex and Traditional volumes, Lun etc.
• Configuring Snap reserve space, Automatic snap sched.
• Worked and configured various technologies of netapp like Flexshare, Flexcache, and Reallocation etc.
• Restore data from the snapshots.
• Monitoring the performance on the filer.
• Creating a flexclone of the volume.
• Configuring the SnapMirror.
• Copying the data through NDMP
• Adding license to the software.
• Monitor the disk failure and spare disk low in the filer.
• Configure the Network card and Configuring Virtual interface.
• Adding the disk to aggregate.
• Troubleshoot the filer issues.
• Coordinating with vendor (Netapp) for vendor case issue Problem solving for critical issues unique to large scale hosting environment.
• Working with Linux Engineering team to do RCA for Linux hangs, crashes, isolating hardware and kernel issues. Member of Linux Core Competency team.

Confidential,WI Oct 07 – Feb 09
Infrastructure Enngineer

Responsibilities:

• Analyzed existing server infrastructure, identified migration candidates and established the new Virtual infrastructure utilizing VMware vSphere suite 4.0 bundled with ESX hosts, vCenter Servers and Clusters.
• Built ESX servers and implemented complete integration with SAN for VMotion in a VMware DRS and HA enabled environment.
• Performed backup and restore operations of Vmware host servers’ configuration, Virtual Machines backup, snapshots, P2V-V2V conversion using VMware stand-alone convertor, applying Patch updates, monitoring/reporting, SSH, SNMP and alerts notification.
• Administering production servers/network infrastructure that includes Windows Administration of Domain Controllers, IIS Web Servers (HTTP/S, FTP and SMTP), Exchange 2003/2010 Mail Servers, NAS, File and print Servers and Terminal Servers on Windows 2003/2008/2008 R2.
• Responsible production support of Active directory (AD), GPO, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment.
• Administrating/Responsible production Exchange 2003 Email Server, creating/disabling users, Mailboxes management, public folders administration, monitoring server health, LDAP, smtp traffic/queues, Resolving Outlook issues.
• Installed, Configured and Implemented Terminal Server (TS) RemoteApp on IIS 7.0 Windows 2008 R2 published applications using TS Web Access, RemoteAppprogram and TS Gateway.
• Implemented Microsoft Clustering for IIS Web Servers.
• Familiar with windows, software and Hardware based Firewalls. Allow/Block ports, inbound/outbound TCP/UDP traffic, PAT/NAT, Remote Access VPN and site to site VPN, content filtering, log analyzing, reporting, configurations of Syslog, SNMP, access control.
• Configured storage devices along with iSCSI disks in SAN using RAID 1, 5 and 10.
• Participated in the migration planning, developing, testing and moving the migration process onto full-fledged production network.

Confidential,Egypt Sep 2005 – Aug 2007
System Administrator

Responsibilities:

• Installing, Configuring and Managing Windows2000 Environment.
• Managing users in windows server.
• Formatting and Partitioning disks.
• Processes and memory management.
• User and system monitoring.
• Troubleshooting network related problems in Linux / Windows.
• Installing and configuring application tools.
• Designing network layout.
• Taking care of LAN/WAN connectivity.
• Managed Security Administration of various servers.
• Providing support for the application teams for the maximum uptime of their servers, PC’s and applications.
• Installation and maintenance of Window NT4.0, 98, 2000, XP in network environment.
• Configuration of Hardware devices like modem, terminal, printers.
• Installation and troubleshooting of Hardware and network Problem.
• Management of Different Services.
• Managing Heterogeneous Network Environment on LAN.
• Managing User Accounts involves creating new User accounts and Groups, Setting up a user environment.
• Changing passwords, locking and deleting accounts, administration of Initialization files, changing default permissions.
• Configuration and troubleshooting of devices like Tape Drive, Printers, and SCSI Arrays in a production environment.