EDUCATION:

• Majoring in MIS (IT Networking)
• Computer Technician and Digital Electronics Diploma (4.0 GPA)
• Some course work completed
• Some course work completed

CERTIFICATIONS/TRAINING:

• Cisco CCNA
• 2003 MCP: 70-290 Managing and Maintaining 2003 Server, 70-291 Server 2003 Network Infrastructure.
• NT 4.0 MCSE: IIS 4.0, Windows NT Workstation, Server and NT Enterprise.

MILITARY SERVICE:
1990-1994 Confidential

• Honorable Discharge
• Awarded Navy Achievement Medal

Areas of Strength and Expertise:

• Network and Server Installation and Administration
• Active Directory Design and Administration
• DNS and DHCP Design and Administration
• Group Policy Design
• MS Exchange Design and Administration
• Knowledge of Cisco Routers and Switches
• Multiple Site AD design
• Backup and Disaster Recovery Implementation
• Data and Systems Migrations
• Knowledge of Firewalls, VPNs and Network Security
• Netapp and EMC NAS Filer Administration
• Network, System and Service Monitoring and Alerting
• Technical and Systems Documentation
• Server Consolidation and Virtualization

EXPERIENCE:
12/09-01/10 Confidential
Title: Network and Server Specialist
Responsible for IT and Network Support for Small and Mid-Sized businesses in the South Jersey area.

• Firewall and VPN administration and support. Creating and modifying firewall rules in Sonic Firewall and Microsoft ISA server.
• Installing and administering Spam filters using Barracuda Spam Appliance, Postini Mail,Trend Micro Worry Free Business Security and Surf Control Spam filter.
• Responsible for all customer backups and restores utilizing Symantec Backup exec, Windows Backup, and Acronis.
• Responsible for Monitoring and Administering all customer Servers running Windows 2000, 2003 and 2008 server and Active Directory.

03/08-07/09 Confidential– Remote Position
Title: Systems Management Specialist
Reason for leaving: Contract Ended – Dept outsourced to India

• Part of a Team responsible for planning and performing a data migration of over 150 TB’s of Disney’s departmental and user home folders, shares and permissions from 2003 cluster servers to Net App NAS filers utilizing Robocopy scripts and Netapp VFM.
• Managing Computer and User accounts in Windows 2003 Active Directory environment with over 10,000 users. Adds, Deletions, Changes and password resets.
• Responsible for the creation and maintenance of user folder size quotas in NTP QFS for NAS and Veritas Storage Exec for Windows servers.
• Planned and performed migration of over 1000 printers and plotters to new 2003 clustered print servers.
• Responsible for health, maintenance and performance of ExtremeZ-IP clustered servers which provided AFP volume shares to MAC clients.
• Planned and performed upgrade of Symantec Scan Engine for NAS Anti Virus servers for entire Disney NAS environment.
• Participated in On-Call rotation for Disney File and Print team supporting NetApp NAS filers and Windows cluster servers. Responding to and resolving severity level 1 though 3 Service Center Incidents.
• Part of a team responsible for the creation and administration of Disney DFS infrastructure with over 2,500 links and targets.
• Responsible for DNS and DHCP adds and changes for cluster virtual servers and network printers in QIP.
• Represented File and Print changes in Disney’s Change Authority Board RFC approval meetings and conference calls.
• Supported various internal IIS 5.0 and 6.0 Servers running WWW, SMTP and FTP services.

06/07-3/08 Confidential - Philadelphia, PA
Title: Windows Administrator
Reason for leaving: Contract Ended

• Managing Computer and User accounts in Windows 2003 Active Directory environment with 10,000 users. Adds, Deletions, Changes and password resets.
• Planned and performed data migration of departmental and user home folders, shares and permissions to new EMC NAS utilizing Robocopy Scripts and Secure Copy.
• Planned and performed migration of servers running on legacy hardware to VMware Virtual server environment.
• Performed deployment of 60 Windows 64bit servers to be utilized in Exchange 2007 upgrade. Installed O/S, racked servers, provided power, Ethernet and fiber lines.
• Migrated over 1000 printers and plotters to new Windows 2003 cluster servers utilizing Hyena and MS printer migration utility.
• Tracing and identifying unused data cables in data center and un-racking decommissioned servers and securely wiping drives.
• Performed Server Hardware Upgrades - CPU, Motherboards, Memory, Hard drives, BIOS, ESM and Raid Array Firmware updates on Dell Power Edge, IBM e-Series, and Compaq Proliant Servers.
• Supported various internal IIS 5.0 and 6.0 Servers running WWW, SMTP and FTP services.
• Running Cat6 Data and Fiber cables in data center for new servers, NAS and HBA connections to SAN.

08/06-06/07 Confidential Pepsi NJ - Pennsauken, NJ
Title: Network Administrator
Reason for leaving: Career Advancement

• Part of a team for Designing, Administering and Maintaining DHCP, DNS, WINS and Domain Controllers in a Multiple Site 2003 Active Directory environment.
• Monitoring Active Directory replication with various support tools. Event logs, DCDiag, Replication Monitor and IP Sentry.
• Responsible for maintaining network and systems security utilizing various security tools: MSBSA, GFI LAN Guard, NMAP, WSUS, PatchLink, and Nessus.
• Supported various internal IIS 5.0 and 6.0 Servers running WWW, SMTP and FTP services.
• Monitored the performance and reliability of 70 plus Dell Poweredge servers, Cisco Switches and Routers with various Network Management tools. IP Sentry, Dell Open Manage Server Assistant and Solar Winds Engineer’s tool kit.
• Responsible for systems administration of corporate Blackberry Server and end user support for all BlackBerry devices.
• Administer and Monitor Windows Print Servers supporting HP network printers configured with Static IP’s and DHCP reservations.
• Creation and Administration of Active Directory Group Policy Objects for Domain and all Organizational Units.
• Managing Computer and User accounts in Windows 2003 Active Directory environment with over 1,500 users. Adds, Deletions, Changes and password resets.
• Creation and Administration of Exchange 2003 and 2007 mailboxes, distribution lists and contacts.
• Participated in planning, testing and migration from Exchange 2003 to Exchange 2007.
• Performed Server Operating System Upgrades.
• Performed Server Hardware Upgrades - CPU, Motherboards, Memory, Hard drives, BIOS, ESM and Raid Array Firmware updates on Dell Power Edge and Compaq Proliant Servers.
• Responsible for monitoring and maintaining system backups of all servers and databases utilizing Backup Exec.
• Participated in yearly Disaster Recovery drill at Sun Guard facility in Philadelphia, PA.
• Planned and performed migration of servers running on legacy hardware to VMware Virtual server environment.
• Monitor and maintain Data Export processes between various inventory systems and AS400 system.

11/03-05/06 Confidential - Philadelphia, PA
Title: Systems Administrator
Reason for leaving: Career Advancement and better hours

• Installed, upgraded and maintained Database Cluster Servers and load balanced MS Application Center 2000 IIS Web Servers.
• Supported various internal IIS 5.0 and 6.0 Servers running WWW, SMTP and FTP services.
• Responsible for maintaining network and systems security utilizing various security tools: MSBSA, GFI LAN Guard, NMAP, WSUS, PatchLink, and Nessus.
• Part of a team for Designing, Administering and Maintaining DHCP, DNS, WINS and Domain Controllers in a Multiple Site 2003 Active Directory environment.
• Planned and participated in migration of multiple NT 4.0 domains to single 2003 Active Directory Domain with multiple Sites.
• Creation and Administration of Exchange 2003 mailboxes, distribution lists and contacts.
• Performed Server Hardware Upgrades - CPU, Motherboards, Memory, Hard drives, BIOS, ESM and Raid Array Firmware updates on Dell Power Edge, IBM e-Series, and Compaq Proliant Servers.
• Responsible for monitoring the performance and availability of 300 Plus Servers in 3 Locations. Philadelphia, Bridgewater and United Kingdom.
• Implemented network and systems monitoring solution that helped reduce down time and outages for internal and external customers.
• Monitor and maintain system backups of all servers and databases utilizing Backup Exec and ArcServ.
• Planned and implemented Surf Control web filter system which provided internet usage reports and blocked harmful and non productive sites.
• Performed Install Qualification Testing and maintained documentation to be used during Sarbanes Oxley and internal audits.
• Planned and participated in setting up new server room and relocating servers, network equipment, backup power and running data and fiber lines.
• Planned and performed migration of servers running on legacy hardware to VMware Virtual server environment.

11/98-11/03Confidential – Field Position
Title: Systems Engineer/Systems Technology Manager
Reason for leaving:Confidential

• Promoted twice while employed at Omnicell Inc.
• Awarded two employee Impact awards for excellent customer service.
• Responsible for the health, maintenance and performance of Omnicell database servers for over 250 customers.
• Loading and maintaining cross-reference tables, triggers and stored procedures in MS SQL Server 2000.
• Supported various internal IIS 4.0 and 5.0 Servers running WWW, SMTP and FTP services.
• Planned and performed deployment of NT4.0 and 2000 Advanced Server to all Mid-Atlantic customers.
• Responsible for recovering failed systems from tape for Mid Atlantic customers as needed.
• One of only 5 System Engineers in the U.S. responsible for the installation and maintenance for Omnicell Decision Support system.
• Installed, upgraded and supported HL7 Demographics, Pharmacy Profile, Inventory, and Charge Interfaces between Omnicell systems and various Hospital Information Systems.
• Regional Technical Manager responsible for training and scheduling of 5 Systems/Field Engineers in the Mid Atlantic Region.
• Regional Systems expert responsible for providing third level support to other Systems Engineers and Omnicell support desk.
• Regularly participated in sales meetings and demos as regional technical expert.
• Responsible for creating impromptu reports for customers with Cognos Impromptu and Crystal Reports.
• Maintained all documentation of customer system software versions, specs and configurations in Siebel.

02/94-11/98 Confidential - Camden, NJ
Title: Technical Support Specialist (06/96-11/98)
Reason for leaving: Career Advancement

• Assistant Help Desk manager responsible for monitoring Help Star queue and assigning tasks to other techs.
• Provided PC, printer, application, and LAN support in a large enterprise environment to clinical and executive end users.
• Planned and performed deployment of Windows 95 and NT 4.0 workstations utilizing Ghost and Drive Image Pro.
• Systems administrator and trainer for OnTime enterprise calendar and scheduling system.
• Responsible for completing and documenting individually assigned Information Service requests prior to assigned target dates.
• Bio-Medical Equipment Technician (2/94-6/96)
• Responsible for the Maintenance and repair of Dialysis Machines, Dialyzer Reprocessing System, and Reverse Osmosis Water Treatment Systems.
• PC and LAN support for Dialysis Center and Satellite Dialysis Center.
• Responsible for Bio-Medical Budget for 20 Station Satellite Dialysis unit.
• Developed Policies and Procedures for the Maintenance and Testing of Dialysis Equipment and Water Treatment Systems.

TECHNICAL SKILLS:

Hardware: Dell Power Edge Servers, Dell Blade Servers, Dell Power Vault External Drive Arrays, Dell Power Vault Tape Loaders, IBM e-Series Servers, Compaq Proliant Servers, Cisco Catalyst 3500, 2950 Switches and 2600 Series Routers, Summit Extreme, 3Com and Dell switches, Tape Drives – DLT, LTO, DDS and AIT, APC Symettra UPS and PDU’s, Avovent KVM over IP, HP Remote Integrated Lights Out (RILO), NetApp NAS, EMC Clarion.

Operating Systems: Windows Vista, XP, 2000 Advanced Server, 2003 Enterprise Server, 2008 Enterprise Server and 2008 Server Core, Redhat Enterprise Linux 4/5, Fedora Core 1-11, Ubuntu and Centos Linux, VmWare Workstation and Server, VmWare ESX 3.0, NetApp Data OnTap.

Misc. Software and Systems: MS SQL 2000 and 2005, Oracle 9i, Exchange 5.5, 2003 and 2007, IIS, MS Application Center, Citrix Meta Frame XP and Presentation Server,
Dameware, VNC, Neoware Thin Clients, IBM AS400 Client Access iSeries software, VMWare Workstation and Server, Microsoft Virtual PC and Server, Symantec Backup Excec, Acronis True Image Server, CA Arc Serve 9, Veritas Backup Exec, Symantec Scan Engine for NAS, Veritas Storage Exec, Veritas Storage Foundation, NTP QFS for NAS, Robocopy, VFM, Tree Size Pro, Secure copy, Security Explorer, Ethereal, Wireshark, Traceplus, Network Monitor, Dell Open Manage, HP Insight Management, IP Sentry, GFI LanGuard, Cabling CAT 5/5e/6/6e, MS Baseline Security Analyzer, Windows Update Services, Crystal Reports, Cognos Impromptu, Remedy, Service Center.

Protocols: TCP/IP, DNS, FTP, DHCP, RIP, IGRP, EIGRP, OSPF, CDP, VTP, STP, PPTP, PPP, SLIP, L2TP, Ethernet, Frame Relay, Token Ring, IPSec, SSH, LDAP, SMB, NFS, AFP, HTTP, HTTPS, SNMP, SMTP, NTP, TFTP