Network Security Analyst Resume

PROFESSIONAL PROFILE
Highly-motivated Network Engineer with strong interests in network operations management, design and security. Enjoys working on challenging projects which integrate network based applications, security countermeasures, and network monitoring. Conscientious individual that is goal-oriented, delivering high quality work and excellent customer service.

SUMMARY OF QUALIFICATIONS

Operating Systems: Windows 95-7, Mac OS X, Linux, and MS-DOS
Networking Hardware: Cisco Routers, Cisco Switches, Uninterrupted Power Supplies, Wireless Access Points, Workstations, Servers, Fluke Network Testers, and Network Toners (Inductive Amplifiers)
Security Appliances: Cisco ASA, Check Point Firewalls, Juniper NetScreen, Juniper SRX, IBM Proventia, Palo Alto, and Snort IDS/IPS
Software: BMC Remedy, Wireshark, Netstumbler, Cain & Abel, Packet Tracer, IT Guru, Cisco ConfigMaker, AutoCAD, Microsoft Office, Oracle, Active Directory, Apache, Samba, and Webmin
Protocols – BGP, TCP/IP, RIP, RIP2, OSPF, ICMP, DHCP, PPP, FTP, HTTP, DNS, SNMP, SMTP, POP3, IMAP, RDP, IPSec, Kerberos, Diffie-Hellman, DES, 3DES, AES, SSH, and SSL
Programming Languages – C, HTML

WORK EXPERIENCE

Confidential,Providence, RI 9/11-8/12
Network Security Analyst

Member of the Device Management team in a 24x7 Security Operations Center, with the proven ability to handle incoming phone calls, respond to client e-mails, and successfully process configuration changes to managed devices such as Firewalls, Intrusion Detection & Prevention Systems (IDS/IPS), and other Unix/Linux based platforms. Significant accomplishments included:

Prepared and processed device configuration changes such as rule additions and modifications, NAT and PAT creations, site-to-site and client-to-site VPNs, and various OS level CLI changes such as Nokia CLISH configurations for routing, Proxy ARP, and interface/VLAN modifications
Contributed in an Incoming Call Rotation to assist clients in troubleshooting various network and security related issues using packet captures for live traffic analysis and log monitoring for traffic pattern analysis
Created tickets using BMC Remedy to document all troubleshooting and changes performed on devices
Took ownership of client e-mails and escalations, and responded back in a very timely manner
Prioritized workload to ensure that Service Level Agreements were always met
Recommended changes to numerous workflow tools to improve efficiency and service excellence

Confidential,Providence, RI 9/07-5/11
I.T. & Network Support Student Assistant

Responsible for the successful resolution of network trouble tickets, including problem analysis, testing, and remediation. Specific responsibilities included:

Monitored network incident queue and handled tickets that required resolution
Administered 3 NAC sessions per week to assist students with network access difficulties and monitored NAC servers to resolve issues
Replaced Uninterruptible Power Supplies at all network closets to ensure availability
Assembled and replaced 50 computer systems, and performed maintenance numerous times

Confidential,Providence, RI 6/10-8/10
Intern: Information Security Analyst

Summer internship in the BCBSRI Information Security Department completed in cooperation with Johnson & Wales University and Bridge Technical solutions. Key achievements included:

Analyzed a security exception and re-certification process, and made recommendations for improvement
Inspected security standards, policies and procedures, and recommended necessary modifications
Used Microsoft Word and Visio to create documents and flowcharts for meetings on security projects
Presented numerous review sessions to staff and upper management on how to improve security processes

EDUCATION

Bachelor of Science, Network Engineering

CERTIFICATIONS

CompTIA Network+
Juniper Network Certified Internet Associate (JNCIA-Junos)

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