Senior Network Operations Analyst Resume Auburn Hills, MI - Hire IT People

INFORMATION SYSTEMS PROFESSIONAL

PROFESSIONAL PROFILE:
Information systems professional with solid skills and experience with leading finance, insurance and education companies, including Confidential. Extensive system experience including IBM AS400 System, IBM MVS System, IBM System 3, UNISYS 4800 Medium size system, UNISYS 1900 and Tandem System. Completion of A+, Network+ Certification Class work.

EDUCATION:

Certification in A+, Network+, MCP and MCDST. Expected completion date: December 2010
Bachelors Degree - Management Information Systems
Associates Degree - Data Processing

AREAS OF EXPERTISE:

A+ Network+
COBOL COBOL II MVS COBOL AS400 COBOL
IBM JCL AS400 CL AS400 Data Base RPG II

PROFESSIONAL HISTORY
Confidential, New York, New York 2009 (Temporary Contractor)
Leader in temporary augmentation for IT projects.
PC Tech: Working on consolidation and redistribution of PC for Detroit Public Schools. Basic repair of computers, Reimaging, distribution and installation of PC's in schools.

Confidential, Royal Oak, MI 2002 to Present
The leading provider of after-school supplemental education programs, provider since 1955.
Independent PC Consultant: Initiated and currently maintain computer maintenance for PC system.
Instructor:Aid students, prepare planned homework and correct assignments.

Confidential, Troy, MI 2002 to 2008
Backroom Team Member: Back stocked extra merchandise, pull merchandise to go to sales floor. Organized back stocked cooler and freezer. Helped keep backroom clear and organized. Overnight Flow: Helped unload truck, sorted merchandise by department, watch would go to sale floor and watch would stay in back room inventory. Priced merchandise stocked shelf.

Confidential, Southfield, MI 2000 to 2002
Programmer Analyst: Analyzed, coded and implemented IT solutions to aid the accounting system and government reporting using AS400 Data Base, AS400 COBOL and AS400 CL. Also, documented and enhanced said procedures allowing staff to successfully step in and run production of ISO insurance agency regulations and reporting. In addition, l had exposure to Structured Query Language (SQL) inquiries, allowing the programmer to read through the data base and retrieve information as needed.
Duties also included working with downloading and uploading files from AS400 for Bureau reporting. Repaired and modified files per user specifications. Creating and modifying AS400 CL along with creating and modifying procedures and programs. Created AS400 database files and created and modified copy books for system.

Confidential, Troy, MI 1988 to 2000
Programmer Analyst: Investigated, coded, tested and put into practice requested changes to various banking applications per department requests; and also analyzed the validity of data and converted for bank mergers by means of using COBOL, COBOL II, MVS COBOL and IBM JCL. A sample of the banking applications worked on included commercial loan, checking and savings accounts, land contracts, government reporting, 401K statement reporting and automatic deduction in utility payment system. Worked also with file transfers for ACH (automatic check processing) and MACHA. Converted programs and supported interface for downloading DDA and savings accounts to Confidential. Mapped data to convert data for bank mergers and acquisitions. Have worked on creating and modify JCL, copy books, procedures and programs.

Confidential, Auburn Hills, MI 1982 to 1988
Senior Network Operations Analyst: Monitored over 250 ATM's and several thousand terminals in networks for faults, including problems with cash dispenser, card reader malfunctions, and/or phone line problems. Solutions included interfacing with phone vendor or machine hardware vendors and/or branch personnel to solve problems. Additionally, interfaced with hardware and phone vendors to solve chronic problems. Network Operations Analyst: Worked with staff and vendors in expanding network from under 100 ATM's to over 250 ATM's, with volume growing from a few $100,000 a day to a $1 million a day average, and $2 million average on Friday's. Assisted with migration from Debolt Controller to Tandem ATM and Tandem Wire Systems; along with move from the downtown Detroit office to the Auburn Hills, Michigan site. Monitored wire system lines to Federal Reserve and International Exchange. Maintenance Programmer: Coded, tested and implemented necessary changes to banking systems, included trust accounts and savings accounts, utilizing COBOL and MVS COBOL.

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Senior Network Operations Analyst Resume

Auburn Hills, MI

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