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Sr. Systems Engineer/administrator Resume

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Tewksbury, MA

SUMMARY
Sr. Systems Engineer/Administrator with AD, Exchange, Network, and Security experience.

QUALIFICATIONS

  • Exchange 2007 Mailbox CCR, Hub, and CAS server implementation.
  • Windows 2008 Domain setup, configuration, tuning, and management.
  • Active Directory, Domains, Group Policies, and OU design experience.
  • VMware 4.0, VSphere, and guests and template configuration experience.
  • Windows 2008 and Physical-to-Virtual (P to V) migration experience.
  • Citrix Metaframesupport.
  • Windows 2008/2003/2000/NT and Exchange 2007/2003/2000/5.0 experience.
  • SCCM 2007 setup, configuration, and application deployment experience.
  • AD Schema extension, LDAP integration, and KMS server setup experience.
  • TCP/IP, DNS, IIS, Solaris, RH Linux, and VPN experience.
  • 5+ years of hands-on IT and project management, and staff supervision.
  • EMC/Dell SAN, and Citrix Metaframe experience.
  • BES 5.01 migration and setup experience.
  • Bachelor of Science in Information Technology (IT) degree.
  • Excellent troubleshooting, communication, and presentation skills.

CERTIFICATIONS

  • Microsoft Certified Systems Engineer (MCSE) plus 10 industry certifications.
  • NAI Sniffer 101 and 102 certificates.
  • Cisco Certified Network Associate (CCNA).
  • Novell Master Certified NetWare Engineer (MCNE) certification.

EXPERIENCE

9/11 – Present Confidential Tewksbury, MA
AD, Exchange, and Linux Engineer / Migration Lead

  • Responsible for providing daily management of AD, Exchange, and network, including migrating Windows 2008 and Linux servers.
  • Technical lead and troubleshooter of Exchange 2007, Windows 2008, Linux, DNS, and TCP/IP.
  • Network configuration of Cisco and HP switches and routers, including migration of branch sites from legacy to new Cisco network.
  • Application and Microsoft Office troubleshooting and support.
  • Responsible for mentoring and training project manager.

7/11 – 8/11 Confidential Cambridge, MA
Active Directory / Windows Engineer

  • Responsible for AD clean up and improvements.
  • Set up and configured new Windows 2008 R2 Enterprise servers.
  • Troubleshot Mac / AD browser election issues.

6/08 – 6/11 Confidential, Boston, MA
Microsoft Consultant (Active Directory, Exchange, SCCM)

  • Reported to the Deputy Director of Information Technology for almost 3 years. Technical lead and project manager on Exchange conversion project, rollout of Windows 2008, Exchange upgrade to version 2007. Project leader on VMware virtualization project.
  • Set up, configure, manage, and troubleshoot Exchange 2007 servers in a CCR Active/Passive implementation.
  • Citrix troubleshooting and integration into Active Directory.
  • BES 5.01 implementation and BES 4 to 5 transporter migration.
  • Active Directory Domain upgrade from 2003 to 2008 version.
  • Virtualization of Windows 2008 and 2003 production servers.
  • VMware and Microsoft Virtual server virtualization experience.
  • Windows 2008, Exchange 2007, and SCCM administration.
  • Windows 2008 KMS License server setup and administration.
  • Enterprise DNS infrastructure re-design and re-configuration.
  • Active Directory re-structure and domain consolidation.
  • Migration of user, group, and OUs from e-Dir to Active Directory.
  • Windows 2008 R2 DC setup and de-commission of 2003 DCs.
  • Migration project management.

1/08 – 6/08 Confidential Boston, MA
Microsoft Practice Consultant

  • Installation of Exchange 2007 Server on 64-bit architecture.
  • Implementation of Exchange 2003 Server and Disaster Recovery.
  • Enhancement of Active Directory, OU structure, and GPO layout.
  • Setup of Windows Server 2003 R2 and IIS on 64-bit platform.
  • Configuration of HP 7000 BladeSystem and Virtual Connect.
  • Tier 3 support for AD, Exchange, and SQL 2005 Server project

10/07 – 12/07 Confidential Boston, MA
Technical Lead & Sr. Microsoft Systems Engineer III

  • Setup Exchange Disaster Recovery MessageOne EAS server.
  • Active Directory and Exchange server clean up.
  • DNS troubleshooting and administration.
  • Tier 3 support to server team and helpdesk team.

1/07 – 3/07 Confidential. Boston, MA
Active Directory and Infrastructure Architect

  • Setup Windows 2003 servers and provided AD tier three support.
  • Restructured Active Directory Organizational Units (OU's).
  • Provided tier three support for Exchange 2003 servers.
  • Defined Group Policy Objects (GPOs) and linked them to OU's.
  • Implemented three tier server (IIS, Apps, and SQL) environment.
  • Troubleshot Active Directory, Exchange, and Sharepoint issues.
  • Imported and exported to/from Active Directory using DoveStone.
  • Cleaned up Active Directory and Site Topology.
  • Configured and tested Linux to AD LDAP authentication.
  • Configured and tested Red Hat Linux servers.
  • Cleaned up DNS namespace and configuration for production.
  • Secured Windows Server 2003 using:
    • Microsoft Security Baseline Analyzer.
    • Configured Security Configuration Wizard based on role.
    • Defined audit settings.

08/06 – 12/06 Confidential Weston, MA
Principal Network Engineer

  • Solved company wide network latency issue affecting product performance and growth potential.
  • Improved product response from 40 seconds to 4 seconds.
  • Migrated Windows 2000 to Windows 2003 Active Directory.
  • Implemented new Cisco 3000 series VPN Concentrator.
  • Installed five Cisco L2L VPN tunnels using PIX firewalls.
  • Installed Hub and Spoke design and split tunnels for five sites.
  • Migrated WatchGuard to PIX Firewall and PIX to 3000 VPN series.
  • Configured Remote VPN Policies including SSL WebVPN.

8/04 – 7/06 Confidential Boston, MA
Data Center Manager

  • Managed production and corporate data center 24/7 operations.
  • Administered, monitored, and troubleshot Windows and Citrix Servers.
  • Migrated Active Directory 2000 to AD 2003 version.
  • Migrated production datacenter to co-location site in Boston.
  • Installed 40 Citrix Metaframe 3 and 4 servers.
  • Installed 50 Windows 2003 Servers (Std. &Ent.).
  • Migrated Exchange 2000 to 2003 Server clustered SAN environment.
  • Configured Microsoft 2003 (Exchange & SQL) clusters.
  • Performed proactive testing of Exchange, SQL, and file server cluster failover from Node A to B twice per month.
  • Set up Legato EmailXtender Archiving and Journaling.
  • Performed defrag of Exchange backend and frontend (OWA) servers.
  • Implemented ISA 2004 Firewall and WebSense Enterprise server.
  • Installed Business Objects Enterprise (BOE) Server.
  • Installed Wyse Rapport Server for Thin Client administration.
  • Configured Dell OpenManage to manage and clone servers.
  • Maintained Dell/EMC CX SAN and created new LUNs.
  • Mnaged daily operations of multi-Million dollar data center.
  • Managed daily IT and helpdesk issues including direct reports.
  • Created operational policies, processes, and procedures.
  • Implemented security and disaster recovery plans.
  • Interviewed and hired help desk staff.
  • Researched VMware and met with Dell Regional Manager.

01/03 – 07/04 Confidential Cambridge, MA
IT Consultant

  • Member of President initiated OCW team project to publish courses.
  • Installed, configured, administered, monitored, and troubleshot Windows 2000 Servers.
  • Provided server and client support to local and remote users.
  • Set up corporate test environments.
  • Interfaced with developers in India.
  • Maintained server security.

07/99 – 7/02 Confidential Bedford, MA
IT Manager

  • Supported production data center 24/7 for Barnes and Noble.
  • Installed, configured, administered, monitored, and troubleshot Windows Servers.
  • Managed Information Systems (IS) department staff.
  • Responsible for daily operational tasks and issues.
  • Implemented network security and server recovery projects.
  • Upgraded and supported projects:
    • NT Servers to Windows 2000 Servers.
    • Active Directory and Windows 2000 Server.
    • Exchange 5.5 to 2000 migration.
    • Configured Cisco routers and WAN sites.
  • Interviewed and hired staff for IS department help desk.

1998 - 1999 Confidential Boston and Marlboro MA
Systems Consultant

  • Performed security audits on NT and UNIX servers.
  • Security checks on new installations.

1996 - 1998 Confidential North Boston Area

  • NBX Corporation Cisco, UNIX, Microsoft Engineer.
  • Unifi Communications UNIX, Microsoft Systems Engineer.

EDUCATION
Bachelor of Science in Information Technology degree.

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