Sr. Systems Engineer/administrator Resume
Tewksbury, MA
SUMMARY
Sr. Systems Engineer/Administrator with AD, Exchange, Network, and Security experience.
QUALIFICATIONS
- Exchange 2007 Mailbox CCR, Hub, and CAS server implementation.
- Windows 2008 Domain setup, configuration, tuning, and management.
- Active Directory, Domains, Group Policies, and OU design experience.
- VMware 4.0, VSphere, and guests and template configuration experience.
- Windows 2008 and Physical-to-Virtual (P to V) migration experience.
- Citrix Metaframesupport.
- Windows 2008/2003/2000/NT and Exchange 2007/2003/2000/5.0 experience.
- SCCM 2007 setup, configuration, and application deployment experience.
- AD Schema extension, LDAP integration, and KMS server setup experience.
- TCP/IP, DNS, IIS, Solaris, RH Linux, and VPN experience.
- 5+ years of hands-on IT and project management, and staff supervision.
- EMC/Dell SAN, and Citrix Metaframe experience.
- BES 5.01 migration and setup experience.
- Bachelor of Science in Information Technology (IT) degree.
- Excellent troubleshooting, communication, and presentation skills.
CERTIFICATIONS
- Microsoft Certified Systems Engineer (MCSE) plus 10 industry certifications.
- NAI Sniffer 101 and 102 certificates.
- Cisco Certified Network Associate (CCNA).
- Novell Master Certified NetWare Engineer (MCNE) certification.
EXPERIENCE
9/11 – Present Confidential Tewksbury, MA
AD, Exchange, and Linux Engineer / Migration Lead
- Responsible for providing daily management of AD, Exchange, and network, including migrating Windows 2008 and Linux servers.
- Technical lead and troubleshooter of Exchange 2007, Windows 2008, Linux, DNS, and TCP/IP.
- Network configuration of Cisco and HP switches and routers, including migration of branch sites from legacy to new Cisco network.
- Application and Microsoft Office troubleshooting and support.
- Responsible for mentoring and training project manager.
7/11 – 8/11 Confidential Cambridge, MA
Active Directory / Windows Engineer
- Responsible for AD clean up and improvements.
- Set up and configured new Windows 2008 R2 Enterprise servers.
- Troubleshot Mac / AD browser election issues.
6/08 – 6/11 Confidential, Boston, MA
Microsoft Consultant (Active Directory, Exchange, SCCM)
- Reported to the Deputy Director of Information Technology for almost 3 years. Technical lead and project manager on Exchange conversion project, rollout of Windows 2008, Exchange upgrade to version 2007. Project leader on VMware virtualization project.
- Set up, configure, manage, and troubleshoot Exchange 2007 servers in a CCR Active/Passive implementation.
- Citrix troubleshooting and integration into Active Directory.
- BES 5.01 implementation and BES 4 to 5 transporter migration.
- Active Directory Domain upgrade from 2003 to 2008 version.
- Virtualization of Windows 2008 and 2003 production servers.
- VMware and Microsoft Virtual server virtualization experience.
- Windows 2008, Exchange 2007, and SCCM administration.
- Windows 2008 KMS License server setup and administration.
- Enterprise DNS infrastructure re-design and re-configuration.
- Active Directory re-structure and domain consolidation.
- Migration of user, group, and OUs from e-Dir to Active Directory.
- Windows 2008 R2 DC setup and de-commission of 2003 DCs.
- Migration project management.
1/08 – 6/08 Confidential Boston, MA
Microsoft Practice Consultant
- Installation of Exchange 2007 Server on 64-bit architecture.
- Implementation of Exchange 2003 Server and Disaster Recovery.
- Enhancement of Active Directory, OU structure, and GPO layout.
- Setup of Windows Server 2003 R2 and IIS on 64-bit platform.
- Configuration of HP 7000 BladeSystem and Virtual Connect.
- Tier 3 support for AD, Exchange, and SQL 2005 Server project
10/07 – 12/07 Confidential Boston, MA
Technical Lead & Sr. Microsoft Systems Engineer III
- Setup Exchange Disaster Recovery MessageOne EAS server.
- Active Directory and Exchange server clean up.
- DNS troubleshooting and administration.
- Tier 3 support to server team and helpdesk team.
1/07 – 3/07 Confidential. Boston, MA
Active Directory and Infrastructure Architect
- Setup Windows 2003 servers and provided AD tier three support.
- Restructured Active Directory Organizational Units (OU's).
- Provided tier three support for Exchange 2003 servers.
- Defined Group Policy Objects (GPOs) and linked them to OU's.
- Implemented three tier server (IIS, Apps, and SQL) environment.
- Troubleshot Active Directory, Exchange, and Sharepoint issues.
- Imported and exported to/from Active Directory using DoveStone.
- Cleaned up Active Directory and Site Topology.
- Configured and tested Linux to AD LDAP authentication.
- Configured and tested Red Hat Linux servers.
- Cleaned up DNS namespace and configuration for production.
- Secured Windows Server 2003 using:
- Microsoft Security Baseline Analyzer.
- Configured Security Configuration Wizard based on role.
- Defined audit settings.
08/06 – 12/06 Confidential Weston, MA
Principal Network Engineer
- Solved company wide network latency issue affecting product performance and growth potential.
- Improved product response from 40 seconds to 4 seconds.
- Migrated Windows 2000 to Windows 2003 Active Directory.
- Implemented new Cisco 3000 series VPN Concentrator.
- Installed five Cisco L2L VPN tunnels using PIX firewalls.
- Installed Hub and Spoke design and split tunnels for five sites.
- Migrated WatchGuard to PIX Firewall and PIX to 3000 VPN series.
- Configured Remote VPN Policies including SSL WebVPN.
8/04 – 7/06 Confidential Boston, MA
Data Center Manager
- Managed production and corporate data center 24/7 operations.
- Administered, monitored, and troubleshot Windows and Citrix Servers.
- Migrated Active Directory 2000 to AD 2003 version.
- Migrated production datacenter to co-location site in Boston.
- Installed 40 Citrix Metaframe 3 and 4 servers.
- Installed 50 Windows 2003 Servers (Std. &Ent.).
- Migrated Exchange 2000 to 2003 Server clustered SAN environment.
- Configured Microsoft 2003 (Exchange & SQL) clusters.
- Performed proactive testing of Exchange, SQL, and file server cluster failover from Node A to B twice per month.
- Set up Legato EmailXtender Archiving and Journaling.
- Performed defrag of Exchange backend and frontend (OWA) servers.
- Implemented ISA 2004 Firewall and WebSense Enterprise server.
- Installed Business Objects Enterprise (BOE) Server.
- Installed Wyse Rapport Server for Thin Client administration.
- Configured Dell OpenManage to manage and clone servers.
- Maintained Dell/EMC CX SAN and created new LUNs.
- Mnaged daily operations of multi-Million dollar data center.
- Managed daily IT and helpdesk issues including direct reports.
- Created operational policies, processes, and procedures.
- Implemented security and disaster recovery plans.
- Interviewed and hired help desk staff.
- Researched VMware and met with Dell Regional Manager.
01/03 – 07/04 Confidential Cambridge, MA
IT Consultant
- Member of President initiated OCW team project to publish courses.
- Installed, configured, administered, monitored, and troubleshot Windows 2000 Servers.
- Provided server and client support to local and remote users.
- Set up corporate test environments.
- Interfaced with developers in India.
- Maintained server security.
07/99 – 7/02 Confidential Bedford, MA
IT Manager
- Supported production data center 24/7 for Barnes and Noble.
- Installed, configured, administered, monitored, and troubleshot Windows Servers.
- Managed Information Systems (IS) department staff.
- Responsible for daily operational tasks and issues.
- Implemented network security and server recovery projects.
- Upgraded and supported projects:
- NT Servers to Windows 2000 Servers.
- Active Directory and Windows 2000 Server.
- Exchange 5.5 to 2000 migration.
- Configured Cisco routers and WAN sites.
- Interviewed and hired staff for IS department help desk.
1998 - 1999 Confidential Boston and Marlboro MA
Systems Consultant
- Performed security audits on NT and UNIX servers.
- Security checks on new installations.
1996 - 1998 Confidential North Boston Area
- NBX Corporation Cisco, UNIX, Microsoft Engineer.
- Unifi Communications UNIX, Microsoft Systems Engineer.
EDUCATION
Bachelor of Science in Information Technology degree.