PROFESSIONAL PROFILE
Results-driven, resourceful, and perseverant, systems administrator and problem solver highly experienced insupporting mid-size enterprise environments. Thoroughly familiar with support ticket process flows, particularly proper hand-off, and the importance of maintaining open communications and consistently updating clients/end users as issues are taken to resolution. Strengths include

• Problem identification and analysis, project planning, downtime reduction and system/server and hardware/software configuration
• Distinguished as valuable employee by substantially contributing constructive recommendations and ideas which have led to improved internal/external user communications, as well as stakeholder satisfaction.
• Flexible, intellectually inquisitive; welcome challenge and change; quickly grasp new concepts and effectively use emerging technologies and principals.
• Detail driven, assertive take-charge.

TECHNICAL SKILLS

• Operating Systems:Solaris 7-10, Sun OS 4.1 & 5.x, Red Hat Linux 5-6, Windows 7 Professional/2003/ 2002/200/NT/98/95/3.11
• Programming/Scripting Writing:AWK, SED, Shell Scripts, PERL, C Programming
• Network Software & Protocols:TCP/IP, IPX/SPX, NFS, Netware IP, FTP, Serial PPP, SLIP
• Network Hardware: Twisted Pair, Thin & Thick Coax Ethernet, Fiber Optic, 3ComHubs, UB Bridges, Motorola Routers and Vanguard, Data Over Voice Modem, PC NICs
• System Hardware:SUN 6000, SPARCstation, Workstation, E10K, V880, E450, E240; Masscomp/Concurrent, IBM PC/XT/AT & compatibles, Desktop, Laptops, Netbooks, Notebooks, & Tablets.
• Other Software & Applications: DNS, NIS, Veritas Volume Manager/Netbackup/Cluster Server; Disk Suite

EXPERIENCE & ACHIEVEMENTS

Confidential Jersey City, NJ
System Administrator 7/08-Present
Manage IT infrastructure and computing services for a staff of 500 across multiple locations. Conducted field site visits to enhance connectivity with main office. Troubleshoot Unix/Linux-based workstations and servers, Provide support using remote connectivity to access corporate data. Install, configure, repair and debug systems and peripherals. Monitored ergonomic and safety standards. Other responsibilities include:

• Manage 25 SUN servers, 300 SUN/PC clients, with some running HA for high availability, and others running Veritas Volume Manager, Veritas File Systems and Disk Suite.
• Connect servers to EMC Disk Array (CLARiiON).
• Set up all UNIX platforms, work station setup testing, and migration of user’s profiles, files
• Configure DNS, set up and configure NIS.
• Support and configure Hummingbird Maestro Servers.
• Migrate public and inside DNS from Solaris 8, Red Hat 5; migrate Solaris 9 NIS to Red Hat 5; migrate database servers running Oracle 8i, 9i, 10G, to Red Hat 5.
• Convertapplications servers to Red Hat.
• SupportPAM application, Bloomberg trading software.
• Provide assistance with 404 compliance certification.
• Provide user support on hardware, software, and network related issues including configuration, upgrades, connectivity, and quick fixes.
• Performed backup and restoration of data, scheduled Cron Jobs, and removed logs and core from the systems.
• Developed programs which aided in monitoring/tuning of system performance, resolved customer issues through extensive dialogs with support team, and queried customer satisfaction on completed issues.
• Provided suggestions and enhancements to teams on migration of database files from various UNIX platforms.
• Modified AWK and PERL scripts as per user requirement.
• Installation and management of VeritasNetbackup 5.0, 5.5, and 6.5.

Achievements:

• Oversaw migration of the entire firm from Solaris 10 to Red Hat 6.5 including end-user training and deployment of technicians to address user problems.
• Developed and maintained computer-related inventory/asset management database which facilitated larger credit line and saved the firm $70K as a result of better insurance management.

Confidential Lagos, Nigeria
Administrative Assistant 7/04-3/08

• Scheduled meetings between suppliers and managers.
• Composed and distributed interdepartmental correspondence, e.g. email and memoranda.
• Established and maintained electronic records of outgoing and incoming correspondence.
• Expedited accounts payable; forwarded bank checks for payment to suppliers and employees.
• Organized, sorted and coordinated mail distribution amongst staff.
• Contacted customers, making sales calls to inform them of new product/service offers.
• Ensured safe assembly of automobiles by enforcing quality assurance and safety standards.
• Oversaw vehicle document management.
• As key holder, secured and safeguarded car keys.

Confidential Lagos, Nigeria
Administrative Clerk 1/01-6/04

• Provided support and assistance to office manager; performed general administrative functions including preparation of correspondence, bookkeeping and recordkeeping, posting monthly expenditures.
• Purchased company utilities.
• Reconciled income and expenses; prepared analyses for manager.

EDUCATION & CREDENTIALS 
UNIX System Administrator Certification 
Foundation certificate in software testing 
B.A., Philosophy (evaluated by World Evaluation Services