Summary of qualifications | I am proficient in the following areas: - Setup and configuration of Windows 9x, NT, 2000, XP, Vista, Win 7 and 8.
- Troubleshooting of PC hardware and software.
- Computer hardware upgrades and installations as well as TCP/IP Network setup and installation both wired and wireless.
- Integration of Android, iOS, Blackberry OS, and VMware into corporate communications networks.
- Use and troubleshooting of MS Office suite 2003, 2007, 2010 2013
- Setup, configuration, and management of windows based servers Linux and Clear OS Servers.
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Professional experience | Confidential Lead Deskside Technician/Escalator - Manage Deployment contracted staff, monitor transfer protocols and direct staff with daily tasks. Transfer of user data and settings for migration from Windows XP to Windows 7 and Windows 7 to Windows 7 using User State Migration Tool USMT . Driver troubleshooting, removal, and installation. Hardware installation and troubleshooting. Capability to lift and carry equipment to be moved during deployment. Documentation and organization of tasks to be completed on a determined schedule.
Network Admin/IT Tech/Owner - On-call Network Administrator for several small businesses on a contract basis. Responsible for remote support, on-site service, troubleshooting, configuration, and setup of pc's for business clients. Setup and configuration of Blackberries, iPhones/iPad and Android based phones and tablets. Wired and Wireless Networking for both business and residential clientele.
Aviation Technician/IT Tech - Installation, repair, and functional-test aircraft avionics, electrical and electronic systems for LearJet, Challenger, and Global aircraft. Installation upgrade, troubleshoot and repair of computer systems.
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Volunteer experience | - Maintained network computers for Connecticut Trolley Museum and managed help desk customer support and distributor of computer inventory. Oversaw desktop development and deployment.
- Installed and repaired computer and printing equipment for the Town of Vernon, Ambulance Division.
- Held basic computer skill classes for the public at the Suffield Public Library.
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Accreditations | - CompTIA A , MCSE, MCSA, and MCP Certifications
- Multiple trainings in LearJet, Challenger, and Global aircraft.
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