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Network Administrator Resume Profile

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VA

PROFESSIONAL EXPERIENCE:

Confidential

Network System Administrator

  • Configure, troubleshoot and repair local/network Windows XP and Vista computers.
  • Install, configure, troubleshoot and repair local printers.
  • Management, Administration and Support of Special Access Programs SAP using Active Directory and Microsoft Exchange.
  • Writing Operating Instructions for secure and unsecure networks to include SAPs.
  • Develop training plan and material for Job Qualification Standard.
  • Create and update network drawings using Microsoft Visio.
  • Troubleshoot/Configure/Repair Defense Red Switch Network phones.
  • Circuit and Data flow tracing.
  • Upgrade/test VTC equipment used for daily briefs by Commanders/Directors.
  • NROC/NYANG SharePoint Administrator, upload/manage section documents.
  • Manage inventory of 400 IT assets owned by our organization in a SAP Database.
  • Supervise 4 Military and 4 Contract System Administrators.
  • Oversee new projects: Operations floor remodel/upgrade. Coordinating with several organizations to complete the project.

National Reconnaissance Office

Confidential

  • Build/configure laptops
  • Test new software on laptops
  • Drafting enterprise wide policy concerning Government Portable Electronic Devices
  • Streamlining the processes and practices with GPED procurement, audits, and disposal
  • Help develop user training outlining the enterprise GPED policy
  • Oversee that ISSO's properly keep track of their organizations GPED's and ensure audits are completed annually on all 3,000 items
  • Drafting/Editing Corporate Business Process Instruction CBPI document and process flowcharts
  • Drafting Operation Instructions
  • Manage GPED Office SharePoint Site
  • Member of several working groups to improve enterprise wide processes Out-Processing, GPED tracking/management, software, Policy/CBPI

National Reconnaissance Office

Confidential

  • Install, configure, troubleshoot and repair Windows XP and Vista computers.
  • Install fiber cables for network access, upgrade encryption devices.
  • Troubleshoot webmail access and CAC authentication errors.
  • Trained new technicians to 100 qualification standards.
  • Install, configure, troubleshoot and repair local/network printers.
  • Received recognition from leadership for completing projects ahead of schedule.

National Reconnaissance Office

  • Provided NRO HQ and 98 remote locations with critical intelligence gathering data.
  • Managed the operations/support for 5 separate secure communication system platforms.
  • Solved message processing anomalies for 3 Intelligence mission partners.
  • Archived classified firewall monitoring system data.
  • Provided on/off site messaging training to users.
  • Trained new SMC members to 100 qualification standards.
  • Tested new systems before operational deployment.

Brooks Air Force Base

Confidential

  • Install, configure, troubleshoot and repair Windows 2000/XP computers.
  • Install, configure, troubleshoot and repair local/network printers.
  • Base NIPR/SIPR administrator for Defense Messaging Systems DMS
  • Installed DMS software/hardware on workstations/servers
  • Trained all DMS users on base.
  • Created new NIPR/SIPR user accounts and mailboxes using Active Directory.
  • Base ECO, kept inventory of all IT equipment for the entire base.

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