SUMMARY:

• Skilled professional with over 18 years experience managing and supporting IT operations in financial, manufacturing, medical and government contracting environments.
• Documented processes and tested the internal controls for securing data within the company's financial reporting system to achieve Sox Compliancy and created divisional policies and procedures to comply with federal regulations: SOX and HIPPA .
• Directed information system operations including network implementations, technical support, operating systems analysis, disaster recovery data backup and restore solutions and server virtualizations.
• Additional experience includes database management, telecommunications, IT training and managing IT Staff with daily technical priorities, standards, and procedures.

TECHNICAL SKILLS:

• Expert-level of Server and PC setup and installation: software updating, system back-up, applying patches and critical updates.
• Knowledge of VMware and Hyper-V. Experience with Active Directory,
• Solid understanding of network topology
• Experience with the configuration and maintenance of Windows XP/7/ 8, Microsoft Server 2003/2008, 2010 Microsoft Office products and satellite products.
• Experienced with the configurations and maintenance of Cisco products: Switches/ Routers/ Firewalls/ VPN/ etc.
• Excellent analytical skills and project management experience.
• Excellent work ethics, communication and interpersonal skills, ability to work well in both a team and individual environment.

SHORT TERM GOAL: Currently studying for my VCP. Projected certification date is 01/2015

HARDWARE:

• Cisco switches, routers, vpn , firewalls, Nokia Checkpoint, HP Proliant Blade Servers. HP Storageworks, Dell PowerVaults, Hp printers, Alcatel Phone system/ migrated PBX,

NETWORKING:

• TCPIP, WINS, DNS, Active Directory, Kerberos, LDAP, DHCP, T1,T3, Frame Relay, SNMP, OSPF, NAT, PPTP,

SOFTWARE:

BAAN ERP System, Oracle v.10 , Microsoft Exchange Server 2003, 2007 2010, OWA, Microsoft Office Suites, Microsoft Project 2003 Central Server, Microsoft Publisher, Microsoft Visio, Adobe Acrobat, Adobe Photoshop, HP Openview Network Node Manager, Remedy, Symantec Norton Antivirus, Intel LANDesk, Veritas Backup Exec Netbackup, NetApp Snapvault, Veritas WINInstall, IBM Tivoli Storage Manager, VMWare, Hyper-V, IronMail, EMC Smart Server Manager, UGS Ideas, Nessus, Osiris, Tripwire, Surf Control, GoodLink, MSC Adams, Icepak ..and many others.

EXPERIENCE:

Confidential

Network Administrator

• Performed Assessment on cloud infrastructure to determine what applications were suitable for what cloud model. Then determine if private or public cloud.
• Administered Virtual Network VSPhere 5.
• Administered and maintained Cisco 2900 series switches 24 port w/2 uplinks gig . Implemented Cisco 3750 E w/ stacking capabilities to allow for growth. Created VLANs for designated areas. Worked with Cisco Works Lan Mgt Solution LMS 3.0.1 for Virtual Switching.
• Assisted Network Engineers with the installation of Sonic's VPN Product.
• Managed the backups by utilizing the following resources: Veritas Backup Exec, Windows Robocopy, IBM Tivoli Storage Manager and Sun Guards offsite data replication.
• Implemented and administered Cisco's Pix Firewall 515 w/failover.
• Administered Cisco's Call Manager with designing of extensive routing for call center.
• Assisted Engineer with the implementation of the Barracuda web filtering.
• Installation of software via Group Policy Editor and for Business Continuity Process testing.
• Provide direction and recommendations to utilize Microsoft's Server environment to its full capacity.
• Implemented several Microsoft Print Servers windows server 2003 . Used HPs web jet direct to manage printer and bar code labeling. Repaired all hardware onsite.
• Implemented terminal servers for physicians and nurses that were offsite contract employees. Executive Health Resources was able to provide client support 24 hours a day and 7 days a week.
• Implemented IIS and configured virtual pointer to implement Outlook Web Access via Exchange.
• Administrative projects include promoting FSMO and other domain controllers from a mixed native mode into the active directory structure Windows Server 2003 R2 .
• Implemented DFS to replicate file servers to provide redundancy.
• Implemented Volume Shadow Copy and utilized in the environment as our first defense in file restoration.
• Implemented RSA fobs to each employee to be utilized as a VPN solution and as a security parameter to replace windows password requirements.
• Designed email infrastructure using a Local Continuous Replication. Created Storage groups and balanced the load by creating several databases in Microsoft Exchange 2007 and then migrated mailboxes from Exchange 2003. Implemented Active Sync to help eliminate the additional costs associated with 3rd party software supporting the Treo.
• Utilized VMWare in creating templates for Virtual Servers to replicate current infrastructure providing redundancy and supporting Disaster Recovery.
• Utilized Microsoft's Sharepoint to design and customize Support Ticketing System application. Microsoft's SQL Server queried data and provided executive staff the weekly statistics in SQL's reporting format.

Confidential

• Provided network assessments, infrastructure design recommendations, deployment and implementations, monitoring and training for several contracted projects. Additional services included PBX and voice mail system installations and VOIP support.

Confidential

Manager of Information Technology/Network Engineer/ Microsoft System Administrator

• Directed IT Operations for corporate and divisional organizations to meet critical business objectives, manage costs and budgets, plan and forecast annual and long term capital expenditures, enhance security processes and improve service reliability. Communicated with executive staff weekly and corporate staff monthly to report short and long term ROI of ongoing technical projects, report budget improvements to cut costs and provide ongoing departmental status of accomplishments.
• Performed an evaluation of several phone systems: Shoretel, Mitel, Nortel, Toshiba and Alcatel. Implemented an Alcatel Phone System. Transferred the existing POTS lines network to a dedicated T1. Replaced end users' phones and voicemail.
• Reported to executive and corporate staff to act as the liaison between major vendors and employee personnel during major project implementations, upgrades and all system related issues. Respond to the instinct IT needs of several corporate departments and locations.
• Provided strategic direction and aligned the business with future goals, objectives and numerous process improvements.
• Assumed overall responsibility for ensuring all organizational policies, procedures and processes are compliant with organizational and statutory requirements, including Sarbanes Oxley and Business Continuity.
• Managed business relationship with all vendors to comply with annual service level agreements. This included quarterly software audits to tracked licensing.
• Migrated and implemented Microsoft 2003 Active Directory Services Infrastructure into the current networking environment.
• Sarbanes Oxley created, documented IT control objectives, policies procedures. Annual Audit: Quarterly testing performed.
• Business Continuity Designed and tested disaster recovery procedures annually at an offsite dedicated facility.
• Redesigned network infrastructure to enhance security, isolate wireless on dedicated subnets, performed auditing of proprietary data and monitor traffic logs. Setup ingress/ egress traffic filtering.
• Security Audit- Penetration testing Created and tested network firewall policies.
• Implemented Bar Code Scanning for project management and inventory control that interfaced with ERP. Implemented Bar coding for a Time Attendance module within the ERP System.
• 200 Workstation Upgrade Hardware/Software
• Implemented, upgraded and managed all network devices, including servers
• Upgraded and migrated from Exchange 5.5 to Exchange 2003 and Active Directory.
• Administer CADD engineering applications
• Performed nightly backup of all data
• Performed a daily risk assessment of the servers and the network devices
• Monitored and created user activity reports of daily internet usage for the division.
• Implemented and administered Remote Security Authentication
• Implemented Intrusion Protection Systems: Network and Host based
• Implemented and administered Symantec Norton Antivirus
• Cisco and Checkpoint network configurations for their firewall hardware.
• Web Development
• Change Management software development and implementation
• SANS Certified Monitor security logs.
• Assisted during the initial transition period by providing succession planning for the management position replacement and by providing availability for entire business. Completed interaction with company appointed attorneys during all phases of a major lawsuit by assisting in data recovery of obsolete records.

Confidential

Network Analyst/ Customer Service Engineer

• Provided 3rd tier network support for Fleet Credit Card Services.
• Responsibilities include LAN Administration, WAN Support, desktop support, helpdesk management and production control.
• Project Lead for enterprise wide network audit. Documented the entire
• LAN/WAN infrastructure, compared design to IEEE standards and provided management with the corrective action lists and redesign recommendations.
• Implemented and supported Wyse Terminals for the collections and customer service departments
• Installed thin clients on the desktops. These terminals interfaced with a software product known as Davox.
• Worked with professor of NGC/NAI Sniffer University to troubleshoot outstanding issues.
• Designed and implemented desktop standards each one being specific to the department.
• Created and installed images to 2,000 workstations and transferred user data to the new desktop.
• Documentation provided for all hardware and software installations.
• Trained onsite engineers for all projects and daily procedures specific to the environment.