Objective

Looking for a position as a Linux System Engineer in an organization where I can get a proper chance to prove my stated skills as well as a chance to push my career in this field effectively utilizing my skills, abilities and previous experiences.

Summary of Qualifications

I have been serving as a System Engineer more specifically on Call Center Operations and Dialer technologies performed all duties very confidently and never hesitated to test and implement new strategies in the company. I maintained networks within the organization as well as connected the organization globally. I have competent skills that allowed me to solve all the problems that occurred in the organization's networks. I have provided trainings to the new staff members including network technicians and dialer system administrators to fulfill the requirements of the organizations I have worked for. I have outstanding communication skills which have been essential when communicating and coordinating new ideas with technicians so that these ideas could be put into practice successfully. I am also expert in computer hardware and software and installation of new software for better performance.

Relevant Experience

Network Engineer

• System Administrator for various system running Linux: Avaya, Aspect, Davox, Smart Stream Filenet and Melita
• System Administrator for various Linux operating system including Redhat Enterprise Linux 5,6, Oracle Enterprise Linux and CentOs.
• Experienced in using various Linux Tools including Yum, NMAP,NMON,TOP,CVS,SVN,Zabbix,Firescope, TSM,
• Ground up installation and configuration: RHEL and OEL, LAMP, SENDMAIL, jboss
• Implemented Active Directory on Linux servers in a mixed Windows and Linux environment.
• Assisted in extensive troubleshooting.
• Assisted in limited backup and archiving using IBM TSM Linux clients and Windows TSM server.
• Arranged exhibitions of developments I developed to the Telecommunication Departments to introduce them to the new engineers with reference to the organization.
• Performed impromptu security checks of servers and networks to verify adequate virus protection and compliance with corporate procedures.
• Designed and implemented database to track network equipment, computers, servers, and software.
• Designed and developed training curriculum and materials used in training clients in use of networking systems
• Managed a help desk environment.
• Designed and set up network, including wiring of buildings.
• Developed Multiple applications and reports on AS400 systems
• Developed multiple enterprise reporting databases
• Wrote and developed technical documents
• Extensive experience in virtualization software including Citrix, and Vmware
• Experience with high performance graphics accessing OpenGL applications remotely, remote graphics and remote access.

Employment History

Sr System Engineer

Confidential

• Lead developer on emerging technologies and developed the follow smart Stream:
• Single handedly built and configured from the ground up 23 servers. 3 physical Oracle Database Servers using Oracle Linux 1 for DR, 2 for Production. 16 Virtual RedHat 6 servers for development, QA,UAT and production Environment all attached to external LUNS.
• Visi Repurchase handedly built and configured from the ground up, 12 virtual Redhat 5 servers. One for each environment development, QA, UAT, Production and DR.

Red Hat and Oracle Linux System Administrator

Confidential

• Provide 24/7 on call support for 100 Linux servers
• Extensively troubleshoot on tier 2 and 3 applications.
• Monitor server performance.
• Review security scans come up with remediation plans and implement those plans.
• Review Virus scans
• Receive and work escalated helpdesk, l1,l2 tickets.
• Create maintain and implement Linux server patching schedule.
• Monitor vulnerabilities in packages, test and implement solutions as required.
• Participate in process improvement including scripting tasks bash,perl,c-shell that need automation.
• implement clustering through multiple vendors, Oracle, Jboss

Sr Business Operations Analyst

Confidential

• Build Database infrastructure on AS400 systems
• Build Database infrastructure on SQL and Oracle Database
• Build reporting infrastructure in excel, access, crystal reports and sql.
• Work with vendor control management, vendors and lawyers in creating and implementing contracts.
• Worked with vendors in implementing technological security policies.

Avaya Linux System Administrator

Confidential

• Build and implement dialer, telcom and reporting technologies to implement the Avaya Dialer to Business specifications.
• Train a team of Administrators into using the call center technology.
• Build a training curriculum for 1000 agents to use the technology effectively.
• On call 24/7 support
• Work with vendor for system support

Aspect System Windows Administrator

Confidential

• Build and implement dialer, telcom and reporting technologies to implement the Avaya Dialer to Business specifications.
• Train a team of Administrators into using the call center technology.
• Build a training curriculum for 1000 agents to use the technology effectively.

Davox System Aix Unix Administrator

Confidential

• Build and implement dialer, telcom and reporting technologies to implement the Avaya Dialer to Business specifications.
• Train a team of Administrators into using the call center technology.
• Build a training curriculum for 1000 agents to use the technology effectively.
• Implement clustering technologies.

Melita System Administrator

Confidential

• Build and implement dialer, telcom and reporting technologies to implement the Melita Dialer to Business specifications.
• Train a team of Administrators into using the call center technology.
• Build a training curriculum for 1000 agents to use the technology effectively.

Skills

• Outstanding Communication Skills
• Expert Programmer using gnu tools
• System/Network Process Controls
• Network Configurations
• Network Security
• Networking Technologies
• Telecommunications Integration
• Network Administration
• Peer to Peer Networks