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Senior Network Engineer Resume Profile

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TX

PROFESSIONAL EXPERIENCE AND ABIILITY SUMMARY:

  • 20 years of hands-on IT experience with increasingly higher levels of responsibility
  • Aruba Wireless Network Experience: Installed, configured and maintain a variety of Aruba controllers and Access Points AP .
  • Data Center Experience: Operated HP Openview, IBM NetCool, and Remedy to manage networking systems Cisco and Juniper as well as IT services Windows Server 2003, Solaris 8, Web Proxies BlueCoat and Palo Alto , SQL Server, Help Desk, etc. for 1M users world-wide
  • Cisco administration: router/switch installation, configuration and troubleshooting.
  • Customer support: work closely with customers to troubleshoot long-haul communications and crypto problems on the DoD Global Information Grid Interface with commercial vendors, e.g., Qwest, Verizon, etc. to ensure service delivery to mission critical customer worldwide
  • Served on a multi-disciplined team military, civilian and contractors to develop IO/IT architectures that documented the needs, effects and interactions on IT systems and processes
  • Office Applications: Microsoft PowerPoint, Word, Visio, Project and Excel
  • Outstanding written and oral skills--extensive speaking experience before small and large crowds

PROFESSIONAL EXPERIENCE:

Senior Network Engineer

Confidential

  • Provides Tier III support for Confidential Medical community WLAN supporting hospital and clinics worldwide.
  • Applies advanced analytical IT processes to the planning, design and implementation of WLAN infrastructure.
  • Performs analyses of current processes to define opportunities for new or improved solutions by interacting with customers and subject-matters experts to identify and document operational processes through operational architectures
  • Provides advance IT support in the production of integrated architectures by applying knowledge of IT design tools, methods and techniques as well as life cycle management concepts, cost benefit analysis, systems architecture and integration techniques
  • Engineered, installed, and certified Aruba wireless networks globally
  • Troubleshot and configured multi-controller large campus deployments
  • Used software tools that include AirMagnet Survey Pro, AirMagnet Spectrum Analyzer, iPerf, and Wireshark to troubleshoot/install WLANs

Senior Network Analyst

Confidential

  • Provides highly technical expertise in conducting network and telecommunications capabilities studies, requirements analysis, technology assessments, design, and implementation.
  • Executes project plans and provides engineering expertise while supervising other technical staff in support of requirements and exercises independent judgment in the performance of all duties as required meeting customer requirements.
  • Provides solutions to highly unusual and extremely complex - technical, administrative, and management problems requiring a high level of analytical ability.
  • Extensively supports customer representatives and employees as needed to meet mission and task requirements.
  • Directs the activity of groups of lower-level personnel as needed to meet customer requirements and trains and support less experienced personnel as required.
  • Leads field network infrastructure surveys, data analysis, and wired and wireless network design and implementation as part of an established network design engineering team in support of customer directed requirements.
  • Interacts with Government and industry engineers to help develop system specifications and identify and integrate technologies.
  • Identifies system performance requirements based on analysis of projected network user demand and concept of operation.
  • Provides escalated LAN/WLAN troubleshooting and just-in-time support as needed.

Senior Network Analyst

Confidential

  • Provides Tier III support for Air Force Medical community WLAN supporting bases world wide
  • Applies advanced analytical IT processes to the planning, design and implementation of 2GWLAN infrastructure.
  • Performs analyses of current processes to define opportunities for new or improved solutions by interacting with customers and subject-matters experts to identify and document operational processes through operational architectures
  • Provides advance IT support in the production of integrated architectures by applying knowledge of IT design tools, methods and techniques as well as life cycle management concepts, cost benefit analysis, systems architecture and integration techniques
  • Engineered, installed, and certified Aruba wireless networks globally
  • Troubleshot and configured multi-controller large campus deployments
  • Completed installations on DOD FIPS compliant code 2.4.8.14, 2.4.8.24, 3.3.2.14
  • Used software tools that include AirMagnet Survey Pro, AirMagnet Spectrum Analyzer, iPerf, and Wireshark to troubleshoot/install WLANs

Tier II Customer Support Technician

Confidential

  • Provided Remote Help Desk Support e.g. SMS or SCCM .
  • Applied in depth knowledge of Microsoft Operating System and Office applications e.g. 2000, XP, 2003, Vista Outlook to resolve functional issues.
  • Provided customer service Communicated IT concepts to technical and non-technical personnel
  • Worked with multiple vendors Verizon, Dell Blackberry to resolve operational issues, validate future demand,
  • Provided on site Desktop PC support for NIPRNET and SIPRNET customers priority support for command staff, unit control center, and directors reported significant outages and/or customer issues to appropriate management personnel.
  • Installed, configured, troubleshot, relocated and repaired computer workstations, Personal Digital Assistant e.g. Blackberry devices, and printers.
  • Identified network problems impacting users and work with appropriate Tier III administrators to quickly restore optimum service.

Network Controller Operator II DISA Global Network Operations Center

Confidential

  • Monitored and managed DISA networks supporting over 1 million customers worldwide
  • Remotely managed and configured Juniper M7, M40, M120, T320, T640 , Cisco 2611, 2811, 7509, 7513, 7609, 7613 and Foundry routers/switches
  • Remotely managed and configured BlueCoat web proxies
  • Remotely managed and configured Palo Alto content filters
  • Coordinated circuit outages and preventive maintenance activities
  • Operated and troubleshot crypto equipment
  • Worked closely with communication vendors Qwest, Verizon, etc. to resolve outages and restore services
  • Selected among my peers as the assistant shift lead and fulfilled the duties and responsibilities as shift leads in the absence of primary leadership.

Systems Administrator

Confidential

  • Installed, configured and maintained four deployable server suites
  • Performed Unix System Administration tasks on SunFire server Solaris 10
  • Performed Windows System Administration tasks on Dell blade servers Windows Server 2003
  • Managed Oracle 10g databases
  • Implemented DoD security policies DISA STIGS on both Unix and Windows servers
  • Performed security validation and testing activities

Retail Manager

Confidential

  • Within 6 months of starting work, increased sales by 50
  • Head of marketing and production
  • Performed all IT functions email, web, LAN, automated production machines
  • Developed and deployed a web site that helped double sales volume

Network and Workstation Administrator

Confidential

  • Managed LANs and WANs for both fixed and deployed locations
  • Managed Remedy Trouble Ticketing system
  • Installed digital and analog voice and data switching units
  • Managed call and data routing via Solaris Man Machine Interface
  • Provided IT training and certification for fellow soldiers
  • Installed, configured, and managed MS Windows workstations
  • Hand-picked to be the Information Systems Security Officer
  • Performed network and system security audits

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