Skilled

Network Administrator with eight years of IT experience supporting multiple network systems Currently taking certification classes in: MCITP Enterprise Administrator, Security and Cisco CCNA

TECHNICAL EXPERTISE

• Software: AMHS , COTS, UNIX, XML, SQL Server2003/2005 Microsoft Offices Suite, FrontPage, Visio, Project, Open Office, Exchange 2003, Set-up of Exchange 2007, MS Active Directory, MS IIS 6.0, HP Openview Data Protector 5.5, Illient SysAid Helpdesk, Ethereal, Symantec Antivirus 10, AVG Antivirus, Symantec Ghost 7.5 8, Symantec ACT, Installation of ColdFusion 8, IBM Rational ClearCase/ClearQuest, IBM Quick Place/Domino Server, Installation of IBM Websphere 5 6, Installation of IBM DB2, Installation of IBM Directory Server 5 6, Installation of IBM Tivoli Identity Manager 4.6, Installation of Tivoli Security Operations Manager, Adobe Reader and Writer, Virtual Server Microsoft

• Hardware: CP-XP, MSG, Autodin, K2 Server, CP-XP/CP-XI, Routers Switches, Hubs Netgear, Belkin, 3Com PBX 66 Blocks, Cat 5 6 Cables GTA Firewalls GB 250 GB 800e, SAN Promise VTrak 15200 500i , Laptops, Workstations Servers HP IBM , Various Network, Video, Audio, Riser Cards, Various Hard Drives, Various Printers, Scanners and other Peripheral devices, Patch Panels

• Operating Systems: Windows NT 4.0 Server, Windows NT 4.0 Workstation, Windows Server 2000,2003, 2008,Windows Vista, Windows XP, Red Hat 3, 4, 5, Suse Enterprise 8, 9, 10, Ubuntu 6, 7

• Languages: basic HTML and basic C

• Networks: LAN/WAN, TCP/IP, WINS, DNS, DHCP, POP3, SMTP, FTP, TELNET, VPN, NAT, Exchange, RDP
• Clearance: Public Trust, Inactive TS/SCI w/CI Polygraph

PROFESSIONAL HISTORY

Confidential

Network Engineer

• Provided technical support for eRA staff supported Windows server physical/virtual for 80 users set-up, installed, and maintained servers at two locations troubleshot and reported server issues deployed application updates to all Windows environments provided UNIX/Linux administrators with support provided users access to shared drives and server access updated security policies
• Proved management with server migration and hardware upgrade plan migrated older servers to newer physical server or consolidated servers via virtualization maintained server, IP, and DNS inventories assisted IT staff with inventory and server migration domain
• Implemented new virtual environment for Research, Condition, and Disease Categorization division
• Set-up web server utilizing IIS 6.0 and ColdFusion
• Installed server cards and hard drives installed rack PDU's and UPS units
• Made recommendations for hardware/software purchases managed inventory and contract/procurement tasks tracked all purchases orders developed excellent rapport with government employees and IT vendors

Confidential

Automated Message Handling System Administrator

• Functioned as Project Supervisor maintained responsibility for administrative support for intricate three-tier Automated Message Handling System AMHS which directly supports the Secretary of the Department of Homeland Security, his executive staff, DHS, Senior Watch Officer and government agencies
• Configured and supervised various AMHS Servers on secure Windows 2000/2003 platforms created classified system accounts for intelligence analysts troubleshot end-user related discrepancies including message traffic, applying permissions, and creating discretionary access control groups
• Developed and direct the implementation of goals, objectives, policies, procedures and work standards
• Consistently excelled in program resolution for Windows XP-based workstations, secure laptop operations and peripherals analyzed areas of concern and presented recommendations researched regulatory and administrative requirements and assembled data for financial and analytical reports/documents performed data collection and analysis, needs assessments, problem analysis, and cost estimating and modeling
• Spearheaded the certification and accreditation of the AMHS Top Secret and Secret Servers using M tis to run on the Windows platform to incorporate functions for analyzing models for accessing data and exchanging data with other applications.
• Identified and tracked key metrics of system/process efficiency and effectiveness, using data to revise procedures and optimize functioning developed system operation protocols to enhance secure environment
• Provided standard record communications support via the Legacy AMHS Digital Network and the DMS Defense Messaging System provided COMSEC support for all secure systems

Systems Administrator II/Display Communications Controller

Provided operational and technical support to the HSOC for the Homeland Security Information Network HSIN and the systems used by the HSOC to manage information flow from HSFN HSIN is a collaborative, interactive, near real-time information sharing tool that TATP is proliferating to state and local law enforcement agencies and other federal, state local and private sector entities engaged in the deterrence, prevention, protection, response and recovery of terrorist events

Senior Manager

• Advised customer and contractor personnel of company requirements for Joint Regional Information Exchange System product and services, support equipment and electronic equipment and installations installed JRIES software on all levels of Homeland Security computers
• Managed Department of Homeland Security Information Network account product activation key installations executed agency requirements to send mission sensitive critical written and verbal data abroad
• Validated new and current users on real-time collaborative 192 secure socket layer encryption network daily monitored new message software WIN2000 servers connected to WIN98, 2000, and XP computer systems modified customer computer registry keys to provide immediate full control of software to sustain connectivity and train state government leaders and staff on software usage to conduct immediate message response abroad

Confidential

Technical Representative

Provided technical support and performed daily back-ups on the Freshman System maintained responsibility for inputting trouble tickets, setting up new user accounts, password resets, Reflection installation, Telnet connection to Freshman, and NSN deletion

IT Consultant/ Systems Administrator

Provided support on UNIX and Windows NT/2000 systems via phone, in-person, and via remote access performed remote system administration functions and some desktop PC installations utilized Remedy