SUMMARY

• More than 14 years of IT industry experience encompassing a wide range of skill set, roles and industry verticals.
• AWS Certified Solution Architect, currently working as a cloud engineer for telecom sector.
• Extensive experience with analysis, design, development, Testing, Application Support.
• Worked on AWS services like EC2, VPC, S3, ELB, IAM, SNS and CloudWatch
• Part of Release Management Group, handling release activities
• Experience in Web technologies like Java, JSP, Servlets, CORBA, Webservice with database skills using Oracle, and application/web servers likes Tomcat, Websphere and Weblogic
• Executed software projects for Utility, Banking, Insurance and Telecom industry.
• Good communication skills, interpersonal skills, self - motivated, quick learner, team player.
• Extensive experience with SDLC, Agile principles.

TECHNICAL SKILLS

Programming Languages: Java, JSP, Servlets

App & Web servers: Weblogic10.3, Tomcat

Design Tools: MS Visio, WSAD, RAD

SOA: Web services

Database: Oracle, SQL

Operating System: HP UNIX, Linux, Windows, AIX

Source control management tools: SCME Sablime, VSS, SVN, GIT

Test Automation Tools: ROBOT

Processes: IBM’s QMS (Quality Management System)

Tools: & Utilities: Rational Rose, RMT, AOTS, RALLY

Functional Area: Telecom domain - Service Delivery

Microservice and Cloud: IBM Bluemix, AWS

CI/CD: Jenkins, Docker, Ansible

PROFESSIONAL EXPERIENCE

Confidential

Cloud Engineer

Responsibilities:

• Migrating the application from legacy on premise to AWS cloud environment through U2L migration.
• Provide cognitive and technical solutions on critical network capacity management.
• Create software design, develop code & test application in accordance with established standards.
• Addressing Network Element Capacity issues faced by users within SLA & thereby improving C-SAT.
• Responsible for creating network inventory reference data management required to provision IP assignment for complex VPN network
• Worked on creation of AWS instances using AMI.
• Designed and provided AWS solutions using EC2, S3, Elastic Load Balancer, Auto scaling groups.
• Additionally, handled ADBA role for LPP INSTAR AMS Application.

Confidential

Techo-Functional Domain Consultant

Responsibilities:

• Participating in User Stories reviews with SE/SME’s
• Handling System Architecture/flow and working with different Application teams starting from Sales, Ordering, Service Delivery and Billing
• Working on WATSON tickets. Discussing with different stake holders eg. NSS PM/ BUPM, UA Team (OS tier2) to assign the non-tech dev tickets to bring them to resolution.
• Identifying Root Cause for production fallouts and tracking them to closure by working with the application teams.
• Automating Flow through to send daily reports.
• Working proactively on the order fallouts different stakeholders to get a fix and RC thereby improving TTOR and Flow through percentage.
• Handholding orders from E2E to get the orders completed on time.
• Working with the application teams on outages and hot fix deployments.

Confidential

Technical Team Lead and Business Analyst

Responsibilities:

• Responsible for leading a project team in delivering solution to our customer in the Telecom sector specific to Network Inventory & provisioning apps like NISE, TPR and TCAT
• Getting requirements from users and analyzing them to get a high-level design
• Review the High-Level Design provided by System Engineer and to provide appropriate comments and to verify whether it matches with the Functional and Non-Functional requirement provided by client.
• Develop the low-level design document to support the enhancements / new developments and getting it reviewed by team members and baseline it.
• Develop software while adhering to IBM defined processes to ensure quality software and coding standards to make the software maintainable and execute Unit and Assembly Test cases.
• Provide support to testing team during software releases by being involved in identifying issues and helping team to get it resolved during joint systems testing (JST) and user acceptance testing (UAT).
• Preparing installation plan for the ASM team.
• Support other modules with the application during critical projects/issues and outages.
• Providing support for post delivery defects and fixing those, if required understanding the technologies (hardware and software) used in this application and making it cleaner and quality one.
• DB Refresh and environmental setup for every release.
• Part of IBM’s Training Academy to provide advanced trainings on Java/J2EE related technologies.

Confidential

Senior Software Engineer

Responsibilities:

• Responsible for requirement gathering and analysis through frequent interaction with the onsite counterpart and client and getting the requirement BRD’s baseline.
• Key person for application support, identified and fix the defects logged in clear quest.
• Responsible for Business Continuity Plan and DR activities for the application
• Coding the Easy mocks for the application developed so as to minimize the defects.
• Assigning tasks to resources in the team and reviewing them before checking in.
• Working on the Test Plans for the application developed in coordination with the client team.
• Reviewing the test cases written by the team based on the requirement specs given.
• Helping the team members with the technical issues.
• Leverage my expertise on the client specific framework (DDUI) for other modules like Fix Factory, IARQ (Internet Auto Rate Quote) and Life Insurance of our account.
• Training the new resources joining the account and helping them in everyway starting from getting access to the bay to their m/c setup, project setup etc.

Confidential

Senior Software Developer

Responsibilities:

• To create a consistent UI across the various in scope direct applications by leveraging existing technology frameworks and minimizing complex reworks.
• Understanding the client requirements by going through the BRD.
• Handling everyday calls with the client to discuss the progress and resolving issues if any.
• Bringing up the HTML and JSP screens with the required functionalities and styles using style sheets, scripting languages.
• Training team on the tools such as RAD, QC, 4C tool, VSS, Clear Case
• Guiding the team in both functional and technical aspects.
• Assigning the work to the team.

Confidential

Software Developer

Responsibilities:

• Developed an online administrative banking application that provides external customers with the ability to create and maintain users for their company including application specific entitlements.
• Requirement Analysis and Issue resolution for each of the new enhancements.
• Design (IDD which includes flow chart, class diagrams, sequence diagram, collaboration diagrams)
• Coding and Documentation (adhere to coding standards as well as documentation standards).
• Identifying/ Fixing the defects assigned quickly and efficiently using the clear case and 4C tool.
• Gave offshore support for the project in different environments (pre-prod and prod)
• Responsible for updating project related documents such as GDD tasks, AMP and DLC metrics.

Confidential

Software Developer

Responsibilities:

• Involved in designing the screens for modules assigned.
• Writing test cases for the modules and executing them.
• Updating/ Sending Daily Task Tracker, Weekly status report and other project related documents.
• Adhered to processes and standards for on time delivery.