SUMMARY

• 9 + years of IT experience in Systems Engineering and Administration in Infrastructure Services support & management
• Excellent Experience in administrating, Installation, migration, maintaining and troubleshooting of EMC storage devices like Symmetrix V - MAX, V-MAXe, DMX, VNX/CLARiiON CX-series.
• Expertise in storage provisioning and monitoring of EMC Symmetrix, VNX and CLARiiON using SYMCLI, SMC, ECC, Unisphere, Navisphere and XCLI respectively to various operating systems.
• Experience with Installation Configuration and Management of EMC Celerra NS 480/704/40G/80G series NAS storage using Celerra Manager and Celerra CLI and also with VNX 5500/5700.
• Hands on experience in administering CIFS and NFS in VNX, Isilon and Celerra NAS/SAN environments.
• Experiencein design and implementation of remote replication techniques and disaster recovery solutions using SRDF/S/A/AR on VMAX, DMX arrays and MirrorView/S/A on VNX, CLARiiON
• Experience in implementing EMC Business Continuity solutions using TimeFinder Clone/Mirror/Snapon VMAX, DMX using SYMCLI and SMCand on VNX and CLARiiON using NavisphereandNaviSecCLI.
• Experience in implementing array basedmigrations using EMC SymmetrixOpen Replicator, Federated Live Migration (FLM),CLARiiONSanCopy, and host based migrations using EMC Open Migrator, PowerPath Migration Enabler (PPME) and Logical Volume Manager.
• Experience in SAN expansion in Brocade and Cisco fabrics and SAN migration between Brocade and Cisco.
• Experience in configuring Inter Switch Links (ISL), soft, hard, mixed zoning in Brocade 4100, 4900, 5100, 5300, 48k, 6520, MP-7800 and DCX switches using Brocade CLI, Web Tools.
• Knowledge onFAST-DPand FAST-VP in VMAX with Enginuity 5875, and FAST in CLARiiON arrays operating on FLARE 30 and also with FAST-Cache on VNX and CX-4 arrays.
• Installed and configured PowerPath for AIX, Solaris, HP-UX, Linux and Windows Operating Systems to support the load balancing and failover features among the HBA’s on the system.
• Experience in SAN related host connectivity for various Operating systems like Solaris, Linux, HP-UX, AIX, Windows and VMware.
• Experience in evaluating and architecting SAN policies and procedures to help customers improve their existing SAN infrastructure.
• Expertise on Installation, Configuration and Administration on VMWARE ESX 3.5/4.1 &ESXi 5.x servers.
• Experience in designing on VMWARE VCenterSite Recovery Manager.
• Good knowledge on Recoverpoint 4.0
• Expertise in Installation, configuration, maintenance and Administrating of VERITAS Enterprise Netbackup5.0/6.0/6.5, Legato Networker 7.6/8.1 including NDMP.
• Worked on the setting up the Backup environment and disaster recovery.
• Expertise in installation, configuration of Data Domain, IBM Protector & IBM Tape Library.
• Strong knowledge and trained on installation, configuration and administration on Clustering - Microsoft Cluster Services (MSCS)
• Sound knowledge on administration on IIS 7.0
• Also have good knowledge on resolving web server issues (DNS, DIP and VIP URL’s), IIS issues, asp.net issues, web store issues.
• Sound knowledge on administration on Office Communicator and Lync Server 2010 & 2013.
• Knowledge on the cloud products like Office 365 and OpenStack
• Hands on experience on different Monitoring tools - System Center Operations Manager 2007 (SCOM R2), Microsoft Operations Manager(MOM) 2005, Sitescope, TMF (Transaction Monitoring Framework), SSMON (Self Service Monitoring)
• Mastered Six Sigma Process and ITIL-Information Technology Infrastructure Library Processes like Incident, Problem, Change, Capacity planning and Configuration Management
• Good communication skills and capable of handling multiple projects simultaneously with good mentoring skills.

TECHNICAL SKILLS

Storage Systems: Symmetrix V-MAX, VMAXe, DMX-2/3/4, VNX5500/5700, CLARiiON CX 4-120/240/480/960 , CX3-20/80, CX500, CX600, CX700.

SAN Switches: Brocade 4100/4900/5100/5300/6250/7800 departmental switches andBrocade 48K, DCX Enterprise Directors and Cisco MDS 9500 Series Multilayer Directors 9513/9509/9506 and departmental switches 9124,9134,9120,9140.

NAS Systems: VNX5500/VNX5700 and EMC Isilon

SAN/Storage Software: Emulex/Qlogic HBA drivers, Unisphere Manager, NavisphereManager, NaviSecCLI, SYMCLI, Brocade CLI, Web Tools, Cisco Fabric Manager, Cisco CLI, Cisco Device Manager, ECC, Celerra Manager/CLI. CelerraSnapSure, TimeFinder-Mirror/ Clone/ Snap, SRDF/S, SRDF/A, SRDF/AR, MirrorView/A/S,SnapView Clone/Snapshot, Open Replicator, Open Migrator and SanCopy.

Virtualization: VMWARE VsphereESX 3.5/4.1 and ESXI 5.x, HYPER- V

Operating Systems: Solaris 8, 9, 10, AIX 5.3/6.1, HP-UX 11.X,RedHat, Windows 2k/2k3/2k8 and

Backup Tools: Symantec Netbackup 4.5/5.0/6.0/6.5 , HP data protector, IBM TSM, IBM ProtecTIER&Datadomain.

Monitoring & Scheduling: Microsoft SCOM, MOM, BMC Control-M 6.4/6.5& IBM Tivoli/TEC

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Senior Associate -VMWARE/STORAGE

Responsibilities:

• Worked on implementation of new Datacentre for SAN/NAS & backup Devices.
• Monitoring & constantly worked on resolving all errors.
• Day to day management of SAN environment, storage Allocation, zoning, registering hosts, Binding LUN.
• Allocating storage on Arrays VMAX, DMX-3, IBM XIV, and SVC & CLARIIONusing thin pools with oversubscription for maximum utilization of storage assets.
• Expanded LUN to Striped or Concatenated MetaLUN using SYMCLI, SMC & XIV GUI.
• Creating file system for NAS &CIFS share on EMCCelerra NS40G and Isilon.
• Worked on Control storage & data movers for NS40G to extract the report & update the spreadsheets.
• Creating checkpoints for Filesytems in Celerra.
• Worked on Decom & reclaim requests for VMAX, DMX XIV, SVC, Celerra and Isilon.
• Supporting backup failures on EMC networkers, monitoring the jobs & labeling the tapes.
• Acted Primary contact for all the issues in SAN environment.
• Configured Soft zoning, hard zoning activities by creating aliases, zones and configurations on Brocade Switches using CLI.
• Configured, implemented & troubleshooting day-to-day core, edge & routers on multi-tier SAN environment.
• Performed Installation, archiving & restoring Brocade switch configurations on Brocade switches.
• Generated local point-in-time copies using CelerraSnapSure in NS40G for backup services.
• Implemented the online full volume physical copySnap View clonefeature of CLARiiON for data warehouse applications running across heterogeneous platforms.
• Management of NS40G NAS Celerra control station using Celerra Manager and Celerra CLI.
• Configured fail safe networks and various network parameters for Celerra.
• Generated local point-in-time copies using CelerraSnapSure in NS40G for backup services.
• Performed Firmware upgrades and downgrade (Fabric OS) on Brocade switches.
• Good knowledge on identifying and resolving SAN cable and configuration issues.
• Build, Configure and Deliver complete VMware Infrastructure to Customers
• Installing, configuring and managing the ESX/ESXi hosts remotely using Dell DRAC and HP iLO.
• Upgrading the existing virtualization infrastructure.
• Installing the Virtual center and managing the ESX hosts using Virtual Center.
• Creating, configuring and cloning the VMs and Templates of Guest OSs like Windows 2003/2008, Linux and Solaris.
• Configured and managed the resource pools and vApp.
• Configuring and managing the features vMotion, vStorage motion, DRS, HA, FT and DPM.
• Configured and managed standard vSwitches and distributed vSwitches
• Involved in Performance Tuning.
• Performed many P2V Migrations.
• Performing various changes in Cluster environment.
• Supporting 50 ESX 5.1 servers and 10 DRS Clusters
• Performing VMotion and SMotion.
• Performing various changes on VMware environment and servers.
• Installing the ESX patches using Update Manager

Environment: EMC VMAX, DMX-3, Celerra NS 480, Brocade DCX, Connectrix, XCLI, SYMCLI 7.x, ECC 6.x, SMC 7.x, Navisphere Manager6.x/Unisphere, NaviSecCLI, EMC PowerPath, EMC Networker, DataDomain, IBM ProtecTIER, IBM Tape Library, AIX VIO Servers Solaris 9/10, HP-UX 11.i, Windows 2003/2008 and Red Hat ES3/ES4 Linux

Confidential, Riverwoods, IL

Storage Administrator

Responsibilities:

• Allocated storage using Auto-provisioning of VMAX, VMAXe by creating storage groups, port groups, initiator groups and masking views using Symcli 7.X and SMC 7.X.Implemented Virtual/Thin Provisioning from V-MAXe, V-MAX/DMX-4 to hosts by using Symcli and SMC.
• Used SRDF/A for setting up Disaster Recovery between VMAX to VMAX and enabled
• Consistency at the Device Groups. Created Dynamic RDF groups and RDF devices in order to
• Implement SRDF/A.
• Also worked in disaster recovery operations team to perform the DR exercise to check the data consistency at the remote site using failover, update and failback operations.
• Implemented and Configured Business Continuity Solutions TimeFinder Mirror/Clone/ Snap forSymmetrix DMX and VMAX.
• Implemented various Business Continuity strategies as per the RPO and RTO requirements f mission critical applications.
• Actively involved in the design of the migration methods by discussing with system/ database administrators and application owners.
• Migrated terabytes of data from several DMX/CX/IBM/HDS arrays to V-MAX using Open
• Replicator and Open Migrator.
• Based on the EMC support matrix, updated required patches (Operating System) and HBA drivers on all systems that are part of the data migration.
• Allocated storage to VMware ESX, Linux, Windows, AIX, HP-UX, Solaris servers along with clusters from DMX, VMAX, CX and VNX arrays.
• Provisioned storage from VNX 5500/5700 and CLARiiON CX4-480/960 for different servers usingUnisphere Manager and Navisphere manager by creating RAID pools/groups, LUNS,
• Storage Groups.
• Implemented disaster recovery solution MirrorView/A/S for remote replication between
• CLARiiON CX4-480/960 and CX3-80.
• Administration of VNX 5500/5700 and NS 480/ NS 704 NAS Celerra systems including creation of file systems, exporting and mounting CIFS/NFS shares and configuring network
• Interfaces.
• Created CIFS servers, CIFS shares, managed CIFS Files permissions and Share permissions.
• Configured NTP, FTP and SFTP on VNX arrays.
• Setup and configured new Celerra NS 480 and migrated CIFS/NFS data from old NS 704 to
• NS 480 using RSYNC.
• Adding NAS file systems to Net backup policies and monitoring backup status.
• Configured and integrated iSCSI with EMC Celerra NAS for SQL and Exchange environments.
• Responsible for performing day to day operational tasks like storage provisioning and
• Maintaining high availability as per EMC best practices.
• Discovered VMAX, DMX, CLARiiON, Switches and Hosts in the ECC Console.
• Installation of VERITAS Maintenance Patches and Rollout Patches in Production Servers.
• Installed VERITAS Netbackup client/server backup software.
• Batch jobs monitoring in Both Monitoring & Scheduling in Control-M.
• Creating all the jobs and moving them in production, editing the calendars, jobs, job-docs etc.,
• Scheduling the jobs as per client’s request.
• Installed PowerPath on different servers for load balancing and failover.
• Performed Zone administration on the fabric to do migration according to requirements.
• Involved in migrating the SAN environment from old switches to the latest Director Class
• Switches. Migrated the SAN environment from Brocade 48K switches to Cisco MDS 9513.
• Configured Cisco switches by creating VSAN’s, Port Channel, TE ports and zoning.

Environment: EMC VMAX, DMX-4/DMX-3/1, Celerra NS 480/ NS 704 Clariion CX3, CX700, IBM XIV Brocade DCX, 48K, SYMCLI 7.x, ECC 6.x, SMC 7.x, Navisphere Manager6.x/Unisphere, NaviSecCLI, SRDF, TimeFinder, SnapView, MirrorView, SANCopy, Open Replicator, Brocade Web Tools/CLI ConnectrixManager EMC PowerPath, Veritas DMP AIX VIO Servers Solaris 9/10, HP-UX 11.i, Windows 2000/2003/2008 and Red Hat ES3/ES4 Linux

Confidential

IT Analyst

Responsibilities:

• Performed functions of a Storage Administrator including Zoning, LUN Masking and LUN Provisioning on Symmetrix and CLARiiON.
• Involved in Symmetrix configuration, connecting management server to the Symmetrix through fabric, and initializing the VCMDB.
• Converting the STDs to BCVs using symconfigure, create and manage device groups and setup the BCVs to do establish, split and mount volumes on a different server to do the backup operations.
• Consolidated storage and expanded by upgrading from CX 700 to a higher capacity CX3-20 using San Copy.
• Created a complete documentation that includes all the components in the SAN environment, Scripts to control the replication process, BCV setup for backup, disaster recovery procedures.
• Implemented High availability solutions like MirrorView, SAN Copy on CLARiiON for source and target sites.
• Followed proper Change Management Procedures, well prepared and submitted all the required documents for all SAN / Storage migration projects.
• Creating the Meta luns based on the application requirements using SYMCLI, Navisphere Manager.
• Decommissioned storage for open systems by reclaiming the storage after destroying the data, unmounting the file systems, unmasking, unmapping from the FA ports and dissolving the Meta devices using SYMCLI.
• Cleaned up the old storage includes deleting SRDF pairs and clone relationships.
• Provided documents for operational management, troubleshooting the issues that occur in the SAN environment.
• Implemented a core-edge topology with Brocade 3800, 3900, 12k, 48k directors and connected all the storage (DMX3, DMX-3000, and CX3-20, CX700) systems to core and host systems to the edge switches which provide a huge connectivity options for future use.
• Created copies of production data by configuring clones form the production data using TimeFinder Business Continuity used for testing and development and for backups.
• Implemented san migration from a linear (24K) topology to core-edge with 48K and Brocade switches 3800/3900.
• Converted the device personalities as per the requirement (converting STD to BCVs and BCVs to BCV/R1 and setup R1 and R2 etc.).
• Implemented a disaster recovery solution using SRDF/AR between the two sites (production and DR) located geographically apart.
• Build, Configure and Deliver complete VMware Infrastructure to Customers.
• Installing, configuring and managing the ESX/ESXi hosts remotely using Dell DRAC and HP iLO.
• Upgrading the existing virtualization infrastructure from VMware Infrastructure 3.5 to VMware vSphere 4.0.
• Installing the Virtual center and managing the ESX hosts using Virtual Center.
• Creating, configuring and cloning the VMs and Templates of Guest OSs like Windows 2003/2008, Linux and Solaris.
• Configured and managed the resource pools and vApp.
• Configuring and managing the features vMotion, vStorage motion, DRS, HA, FT and DPM.
• Configured and managed standard vSwitches and distributed vSwitches

Environment: DMX-3, DMX-3000, CLARiiON CX3-20, CX700, Brocade 12k,48k Directors and 3800,3900 departmental switches, SYMCLI, TimeFinder/Mirror, Clone Snaps, SRDF/AR, MirrorView/S/A, NaviCLI, Navisphere manager,SnapView Snap/Clone, SanCopy, Brocade CLIVeritasNetbackup, BMC Remedy Control-M, IBM TEC, Legato Networker, UNIX and Windows servers.AIX (5.2/5.3), HP-UX (11.00/11.11 ), Win 2k/2k3/2k8, Solaris 8/9.TCP/IP, NFS,NIS,DNS&FTP and VMWARE 3.5/4.0

Confidential

Assistant System Engineer

Responsibilities:

• Provide Tier 2 technical support for the MSN properties.
• As a SPOC managing the shift and helping the team members in resolving the issues in timely manner.
• Proactive Monitoring of databases with 24 X 7 availability.
• Administering SQL Server 2005 Production Database Servers.
• Imaging the servers using Altiris Deployment console and troubleshooting on the issues when the servers are not imaged.
• Work on infrastructure change request from various Microsoft online service divisions Active Directory (Authentication and Authorization), DNS (IP Address Resolution),SAN (Backup and restore) etc.
• Implementation of DNS changes using Split Brain methodology. Provide best DNS configuration solutions to customers for the changes they want to be implemented. Implement DNS changes on AD integrated zones and to Internet facing sites using men and mice tool.
• Also have good knowledge on resolving web server issues (DNS, DIP and VIP URL’s), IIS issues, asp.net issues, web store issues.
• Working on Hardware issues.Creation and management of User accounts and Groups as per the requirement.
• Maintenance of RIS (Remote Installation Server) for the installation of Operating Systems in the Network.
• Handling Changes like File Movements, DHCP Scopes Creation, and Disk space Expansion etc.
• Maintaining the DHCP, DNS and File and Print Servers.
• Providing File and Folder level permissions to the users based upon the requirement.
• Deployed Windows Software Update Services WSUS 2.0 at different levels
• Installing and Troubleshooting of network printers
• Worked on different ticketing tools like Remedy and OTRS
• Maintaining Backups using ARCServ
• Managing the VERITAS netback up environment and resolving the issues with the backup services. Troubleshooting the error‘s that occur when backups are triggered.
• Knowledge on Load balancing Procedures.
• Knowledge on Raid 0, 1, & 5 technologies.
• Worked on MOM for monitoring

Environment: Win Server 2003, SQL Server 2005, MOM Monitoring, NetBackup