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Information Security Analyst Resume

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Jacksonville, FL

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SUMMARY:

Over 10 years’ experience performing accurate analysis, preferably for a finance or technology company or at a top strategy consulting and banking firm providing reporting, performance monitoring to engineers, marketing and executive teams using data drawn from diverse sources. Also perform monitoring to product, engineering, marketing and executive teams using data drawn from diverse sources.

TECHNICAL SKILLS:

Windows XP Professional, Microsoft Suite (Excel, Word, Access, Power Point), Outlook, UNIX, Active Directory, Oracle, Maximo, Peregrine Order Management, Lucent, Avaya, Nortel Phone System, ACD, MS - DOS, Borland, JavaScript, C++, Xerox & Lexmark Printers Setup, Mobile & Blackberry Setup, Tivoli Asset Management, ITSM, Remedy, Resolve IT, SharePoint, MS Exchange, PC Anywhere, Remote Desktop, HTML, Java Scripting, Helpdesk, Exchange administration, mainframe break fix, IT Security Incident investigations, data mining software (e.g., COGNOS, SQL, AS/400)¸ Experience administering and supporting Windows & Linux based operating systems (e.g. XP, Windows 7, 2003, 2008, OS X)

PROFESSIONAL EXCELLENCE:

Confidential, Jacksonville, FL

Information Security Analyst

Establishing accounts - User accounts, Functional IDs and Groups in over 30 systems such as: Windows, UNIX\BoKs, Oracle, Cognos, Teradata, Canada Applications, eOscar, Fast Data, Webadmin, Active Directory, Mainframe and many more.

Responsibilities:
  • Direct a broad range of corporate IT initiatives for Add and Change while participating in planning, analysis and implementation of information-security solutions in direct support of business operations within the corporate bank for all employees, vendors and business partners globally.
  • Perform detailed data exploration and validation to drive our growth and engagement with our users
  • Develop new insights and analyses that inform decisions and help us continue to serve our fast growing community better
  • Assists Help Desk with escalation calls related to all platforms including Laptops, desktop, network, and telecommunications and troubleshoot problems and document for future problem-solving as needed.
  • Research trouble tickets problems and resolutions via the Internet, past problems, documentation.
  • Navigates Members to web product information, web site, benefits or promotions, account information, also assist log in Ids and passwords allowing access to program password protected websites

Confidential, Jacksonville, FL

Analyst II-Sys/Data Security

Provision globally throughout the southeast & northeast region in Windows OS’s for Desktop using Confidential Information Technology Service Management (ITSM) Remedy, Active Roles Server, Oracle and Maximo

Responsibilities:
  • Provide Level 2 and 3 technical security supports, assist in the evaluation of new products and services, and ensure vendor service level agreements.
  • Create Service/Account Application, Emails Accounts, Distribution Lists, UNIX, Linux Account, User Account Transfer, Security Group and UNIX Groups on the Active Roles Server
  • Provision Emails Services, SMTP Accounts, UNIX Accounts, New User ID, Distribution Lists, User Termination, Security Group and UNIX Groups to ensure we meet established service levels and metrics agreements
  • Responsible for setting up new user in the system under company guidelines and group policies with Active Directory and Oracle database applications.
  • Ensure compliance with established standards, policies, and configuration guidelines.

MORE PROJECTS:

Vendor Account Specialist, Confidential

Analyst II - Confidential

Data Analyst, Confidential

Document Control Specialist, Confidential,

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