Network Analyst II Resume Greenville, SC - Hire IT People

SUMMARY:

To obtain an engineering position in the IT support group, utilizing outstanding troubleshooting skills, communication and multi - tasking abilities.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential,

Computer/Mobile Device Technician

Deployed over 7000 iPad’s to students ranging from 3rd to 12th grade within the district, utilizing AirWatch to ensure proper configuration
Diagnosed and repaired common iPad related troubles, and escalated hardware issues to external repair services as needed
Assisted Technology services group in district working on computer hardware, software, printer and network troubles

Confidential, Greenville, SC

Network Analyst II

Oversee network stability, work with Cisco, Juniper, Alcatel Lucent, Ericsson routers and switches
Manage network routing mostly focused on OSPF, BGP and IS-IS
Provide root cause analysis and reason for outages, on system impacting outages

Confidential, Greenville, SC

Data Translations Specialist II

Worked within the group, building and configuring new customer turn-ups and upgrades
Installed T1, Ethernet, Data Center, Metro-Ethernet, Layer-2 VLS, Layer-3 MPLS services with customers and their vendor support groups
Troubleshot failed installs, and provided top level support to a group of 12 technicians in Data Translations

Customer Service Tech II

Received calls from customers and provided assistance in troubleshooting numerous issues to include DNS, DHCP, E-mail, no internet and slow internet
Communicated with numerous customers, vendors, peers and management through company ticketing system and email

Confidential,

Recruiter

Performed interviews and filled out paperwork
Made cold calls to college and high school students to inform of benefits the military had to offer.
Communicated with potential applicants via e-mail, providing requested information.

Multi-Channel Transmissions Systems Operator Maintainer

Maintenance on equipment, and vehicles
Deployed antennas and set up radio links
Set up links between battlefield simulations back to node centers for battlefield communications
Monitored signal strength to ensure communication reliability to the battlefield
Held a secret security clearance