Network Administrator Resume Lititz, PA - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, Lititz, PA

Network Administrator

Responsibilities:

Negotiated contracts and pricing on IT purchases.
Project planning and oversight
Setup, configure, and install software on workstations and peripherals. Maintain security on all workstations.
Maintain adequate disaster recovery plan.
Maintain hardware inventory with programmed replacement system.
Communicated with software vendors to correct software issues and upgrades.
Advise and recommend improvements to hardware, software and communications equipment.
Educate users about software upgrades, capabilities and functionality.
Continue education and technical growth to upgrade skills and remain current with technology, practices, and industry standards.
Setup and configured VMware servers
Sage software
GPS software
Office 365
Sonic firewall
Allworx VoIP phone system
Updated and maintain 3Com, Adtran and Cisco switches.

Confidential, Lancaster, PA

IT/Security Administrator

Responsibilities:

Develops Operating policies and procedures; creates short - and long-range plans; prepares project-phase plans, schedules, and cost estimates; researches, plans for, and assists in the installation of new or upgraded software, workstations and servers; helping in training staff, assigns work, sets priorities and evaluates performance.
Negotiated contracts and pricing on a $100,000 budgeted for hardware/software purchases and consulting services.
supervised interns and contracts
Active Directory and group policy manager
Maintaining PoE switches, routers and Cisco phone system.
Maintaining, troubleshooting and upgrading printers, laptops, desktops, Servers, network, security cameras and leading IT projects.
Inventory, track, and help desk software
Disaster recovery planning
Hyper V and Server 2008 R2 enterprise
Cisco 5055 firewall with IDS

Confidential, Lititz, PA

Business Partner/Technician

Responsibilities:

provide support for installs, repairs, and upgrades on any Apple products, Windows desktop/laptops, and wired/wireless networks.

Confidential, New Holland, PA

IT Contractor

Responsibilities:

Duties included: supporting desktops, laptops, printers and blackberries; Installing and resolving issues.
Configuring Service Desk Plus for future deployment
Lotus Notes
Updating documentation

Confidential, Lancaster, PA

PC Tech

Responsibilities:

Confidential, Lititz, PA

IT Support Specialist

Responsibilities:

Duties included: to lead the desktop, network, application and VoIP support for the School District.
Implement the technology refresh of all assets
Coordinate and implement the O&M for 5 buildings
Improve technical team efficiency and effectiveness through increased
rganizational and documentation skills
Increase customer satisfaction with a professional hands on approach and
genuinely caring about people

Confidential, Ephrata, PA

Systems Analyst

Responsibilities:

Duties included: to provide technical helpdesk support for Confidential, an Integrated Communications Provider that supplies telephone and data access services to more than 175,000 lines in central Pennsylvania.
Support for home ISP customers with a variety of system configurations and computer skills
Document all calls in Claris and response for metrics collection and resolution sharing
Investigate new products and Implement system test prior to upgrades
Coordinate system maintenance and staff meetings
Draft and distribute support e-mails to our customers
Execute critical system data maintenance, backup, and recovery.