SUMMARY

Over 10+ years of extensive System Administration (Windows, VMWare Network, Citrix) and Network Architecture experience with Fortune 500 clients, including Telecommunication, energy, manufacturing, high tech, banking and finance, healthcare industries.

• Experience administering and configuring Dell, HP or Confidential blade servers, Open View, Macintosh, Group Policies, zoning.
• Hands on experience include EMC NAS solutions, exchange server administration, Lotus Notes Administration, Exchange 2003 Enterprise, and Windows NT.
• Supported CIP standards compliance efforts, CIP security incident and event analysis.
• Hands on experience on Routers, Switches and Security of LAN/WAN/WLAN, MAN, MPLS, Wireless(802.11), VOIP including installation, configuration, upgrade, maintenance, optimization, backup, restore, monitoring, backup strategies and BCDR scenarios, security planning and trouble - shooting.
• Server Consolidation, assisting in servers for migration of exchange servers and their services to remote data centers, ISA 2004, Linux Support, Microsoft File and Print Sharing, SQL server, web services,LDAP, Networking, Confidential and Dell, WINS, Gigabit Ethernet Access, hard drives, memory, video cards, optical drives.
• Handling Tier 3 servers/network/desktop support escalations, Remedy ticketing system, network management tools such as Tripwire.
• Understanding of all EMS, FERC, NERC, NPCC reliability standards and compliance monitoring programs.
• Admirable experience in working as Storage Engineer in an EMC environment
• Exceptional knowledge of the EMC Solution Enabler, sharepoint.
• Managed Shared Data Centre operations with full accountability for the cost-effective, on-time management with a focus on input/output trade data supporting the worldwide financial industry.
• Expertise includes Confidential Lotus notes servers, VMWare, Citrix metaframe, Citrix web client, Active directory, Windows Server Update Services (WSUS).
• Hands on experiences with OSPF, EIGRP, and BGP, Frame relay, HP Integrity Server Blade management software, Disaster Recovery strategies, Ethernet, Gig E, CA NSM, eHealth,broadcast/unicast/multicast traffic, and all phases of IP schemes, subnets masks.
• Project consultation, trained/expertise on MCSE, System Center Operations Manager, Servers/network monitoring & analysis, team lead, trained & implemented practices of ITIL, PMP.

TECHNICAL SKILLS

• IIS 6.5/7.0, .NET Framework v3.5/4.0
• Networking: LAN/WAN/wLAN, TCP/IP, VPN, RDP
• SmartSearch, Enterprise Content Management v3.6.0 (Certified)
• VMware vSphere 5.0: Installation, Configuration, and Management
• Deployment: PXE, PC setup, imaging, backup, data recovery and migration
• AD, Registry, Command Prompt, BIOS, Computer Management, Control Panel
• Operating Systems: Windows 8, 7, Vista, XP, Ubuntu, Windows Server 2003/08
• Software: MS Office Suite 2010, SQL 2012/08, Lotus Notes 8.5, Adobe CS5, 

EXPERIENCE:

System Architect/Administrator 

Confidential, Atlanta, GA

• Planned and implemented windows patch update solution using Shavlik, BigFix.
• Documented procedures, evidence support for the IT operations/compliance.
• Log monitoring using Ntsyslog and Qradar (Q1 Labs).
• Antivirus management using MacAfee, Trend Micro CPM.
• Designed, configured Epic applications such as interconnect,SearchAmercia,BCAWeb,CareEverywhere,Clarrity,Canto,Haiku
• Performed role of SME for the day to day IT operations support and project specific responsibilities
• Project implementation for the new application rollouts and auditing of existing IT infrastructure.
• Documenting and Co-ordinating with vendors for the datacenter equipment warranties and scheduling quarterly maintenance with respective project owners.
• Installation, configuration of Windows 2008 std/Ent servers for the new projects.
• Applying security patches, firmware upgrades, server hardware replacement, follow-ups with pending trouble tickets.

Sr. Server/Network Administrator 

Confidential, Vermont

• Performed routine maintenance tasks related CIP compliance and provide technical assistance as necessary.
• Configured & managed port/services monitoring with Saint Scanner.
• Network performance modelling/analysis using Opmanager.
• Support and troubleshooting for the SCADA application, OSI, PI, ICCP Server.
• Backup management using centralized Acronis backup & recovery software.
• Installation and management of RSA for authentication.
• Installation of servers like HP, Confidential, DELL and configuration of RAID volumes.
• Ensure compliance with NERC Critical Infrastructure Protection (CIP) standards.
• Monitoring of Server health, Disk Space utilization, periodically checking log files
• Installation & configuration of DNS, Active directory services, Maximo tool.
• Helped maintain the compliance program database (CATSWeb).
• Providing support for the Windows desktop OS such as 9X, 2000, XP, VISTA, Microsoft SQL Server 2005/2008, NAS storage, CA ELM, CA Audit, EMC’s DMX, Access Gateway, Blue Coat .
• Application Vulnerability Scan, Manual / Automated Penetration Tests, Report.

Network/System Architect  

Confidential, Philadelphia, PA

• Management & configuration of the Cisco switches 2960, Cisco firewall ASA 5510, Cisco router 2800 series, Cisco SR520 SMB routers.
• Experience supporting and installing McAfee & different AV Products.
• Responsible for the system policies, installation scripts, AD rights, Experience with MS Live Meeting/ Terminal License Servers, backup of Active Directory files.
• Experience with virtualization technologies like citrix/VMware, risk identification and self-assessment of controls (RCSA).
• Participated in semi-yearly testing of Disaster Recovery Plan / Business Continuity to verify the plans and ensure that everyone knew their roles in how to recover from one or more disasters.
• Troubleshoot and fault isolate Ethernet services and Virtual Private Network faults, Cisco VPN with a focus on configuration, tuning, and troubleshooting.
• Strong understanding of IOS-routing and switching configuration, Firewall and Security experience, SSL VPNS, Microsoft clustering experience, HP ProLiant and Confidential X 86 servers, SMTP, Wireshark.
• Installation of the windows 2003/2008 servers, RSA enVision solution platform, Unicenter R11, SMTP configuration and management, managing home/shared folders for the end users.
• Monitor, Optimize, and troubleshoot Terminal License Servers and Citrix.
• Trustwave WebDefend, Technical Architecture, anti-SPAM applications like Tumbleweed, Microsoft System Center Configuration Manager (SCCM) 2007, WI's, remote access.

Confidential, GA

• Streamlined clients overall network efficiency by enhancing and/or implementing a new network design to increase optimization of resources and bandwidth.
• Helped select, qualify, and train the Team of Data Center Specialists who will permanently staff the Data Center, 24 x 7.
• Assisted with planning and managing the virtualization and migration of Applications into the new Data Center, VMware’s flagship enterprise server virtualization platform (ESX), experience with Symantec Ghost.
• Designed the Operating Model and the Operations Guides for two Data Centers based on ITIL Service Management, Performance/Capacity management..
• Led the effort to create viable Disaster Recovery Plan and get it updated for two primary operational Data Center sites, created all standardized Data Center Reports for multiple Data Centers.
• Provided support, maintenance & recommended solutions for the AT&T windows servers/network infrastructure, Microsoft Systems Management Server, 4.0, security policies and system policies , WINS, GPOs.
• Utilized packet analyzer HP Openview, CA, NetMon, Sniffer and Ethereal tools to find the abnormal behavior in client network.
• Expertise in network LAN/WAN/WLAN security solutions, including IPSEC VPN, SSL VPN, VLANs, Microsoft System Center Configuration Manager 2007 and ActiveSync, Knowledge of Microsoft .NET Framework, QoS, user account management and administration, Corrective Action Plans (CAP).
• Experience with Microsoft Systems Center Server Management Suite.
• Experienced in Backup, Restore and Disaster Recovery activities.
• Experience with HP System Insight Manager (SIM) within an enterprise environment, Total Storage Productivity Center.
• Solid experience in DHCP, DNS, Active Directory Support, VLAN, Microsoft Systems Management Server 2003, RDP, system policies, installation scripts, and TCP/IP, messaging systems such as exchange/lotus notes, Microsoft System Center Configuration Manager (SCCM) 2007 R2 SP1

Sr.IT Associate  

Confidential

• Installation of Lotus Notes Servers, Single point of contact (SPOC) for the IT datacenter management & responsibility for updating & sharing status reports with Confidential operation management teams.
• Managing vendors. Installation & management of Cisco Switches, routers, windows server clusters , Peregrine support, leading blade servers from Confidential, HP and Dell , Microsoft Application Virtualization, DFS, network technology.
• Hands on experience on WSUS Servers and antivirus server’s patches and antivirus deployment, Compare application executables against the baseline.
• Generating server/network outage reports , SCCM 2007 availability reports, utilization of lease lines, preparing downtime report & status report submission to Confidential management team.
• Devised guidelines for proper use of network resources to aid in minimizing security threats.
• EMC Storage Area Network (SAN) subsystem configuration and management.
• Strong analytical & troubleshooting skills for the ePO Server Administration, IIS Server administration, configuration, VMS 8.3. X, monitor system performance.
• Installation and configuration of DHCP/Network Load Balanced Clusters/IPSEC/McAfee Endpoint Encryption (formerly Safeboot).
• Taking regular Backup of server and user data and also restoring the same under data management procedures.

Team Lead/ Sr. System Administrator

Confidential

• Identified when to upgrade and replace antiquated WAN/LAN routing equipment.
• Management of Active directory , troubleshooting with the servers/network, applying latest security patches on the servers.
• Installation of Primary Domain controller & Additional Domain controller, Configuration of Policies, Hardware/Software Inventory.
• Co-ordination with different vendors for maintenance of hardware/servers/Network devices & equipments.
• LAN/WAN monitoring, VLAN , STP , VTP management, responsible for data backups, HP/Compaq Office Server management.
• As a part of the Global Network team responsible for the complete operation of the client’s local area network (LAN) for various enterprises. This includes the engineering, installation and management of a wide variety of Cisco based routers and switches.

Shift lead/System/ Network Administrator  

• Management of approximately 800 nodes with operating system as Win2K, Win 2003 professional, 33 servers, Lotus notes domino server .
• Handled shift operations independently to provide IT support on the 24x7 production floor, PMDF Internet mail gateway support .
• Administration using VNC.Performed role of shift lead to manage team members, co-ordination with vendors, and review performance data with client project stakeholders.
• Designed and implemented automatic end-users antivirus protection solution, to make more than 800 end users security issues under control.
• Perform troubleshooting procedures and documentation as needed to hand off to operational staff.
• Lead architect of corporate SPAM filtering and email archiving and Active Directory toolset strategy, KVM consoles and system configuration, MS minimum security baseline configuration, IIS installation, FTP.
• Maintenance and troubleshooting to ensure all the network system including routers, switches, firewalls, and security gateway are running smoothly in Data Center and 15+ branch offices.
• Implemented & managed LAN of 100 nodes at Montgomery Watson (UK) at branch location.
• Document all the issue including problems and changes happened in the systems with ITIL framework .
• As a Team Leader implemented project having 124 workstations having a layer 3 switch with a backbone of a multimode fiber cable.
• Installed & configured policies for Microsoft ISA 2004 to secure internal network from External traffic.
• Implemented windows servers with AD deployment, CA, DHCP, SMTP install, and clients join to the AD domain.

Hardware and System Engineer

Confidential

• Identified and repaired software & hardware issues.
• Implemented backup solutions for critical data.
• Responsible for in house field service.
• Troubleshoot PC software conflicts.
• Created software and hardware security solutions to prevent external and internal security threats.