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Network Engineer Resume

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Mason, OH

SUMMARY

  • Leverage selling skills and knowledge of existing client base to build more business
  • Write processes to be followed along with handoffs for onboarding
  • Marketing of North America Delivery Center throughout Accenture globally
  • Manage software engineers and database administrators
  • Leader of Service Desk and ITIL implementation
  • Executive briefings and Crisis Management

TECHNICAL SKILLS

  • Lead by example to drive to company, people, and personal success
  • Extensive operations management using ITIL methodologies
  • Leading global, cross - cultural teams to deliver to contract specifications
  • Understanding business needs to align them with technical disciplines
  • Aligning contracts/agreements to delivery needs, manage vendor contracts/relationship
  • Building and managing teams and client relationships
  • New business development and upselling to current client base

PROFESSIONAL EXPERIENCE

Confidential, Mason, OH

 Network Engineer

  • Design, build and support many intricate networks in General Electric’s highly-available, global core (application, www and local load balancing, layer 2 and 3 switches, routers, VPNappliances, firewalls, sniffing and troubleshooting of all layers of the OSI model, implementation and support of over 1000 T1, E1, DS3, OC3 and greater links worldwide, CSU/DSU support, PBX and voicemail, cabling, extensive infrastructure planning-patch panels, under floors, etc.)
  • Project management using the Six Sigma ideology, methodologies and tools
  • Security Council representative for network consultation, patching and physical building security for access badging and camera network
  • Project Managed/trained addition of team in India
  • Six Sigma Project Manager for core network device inventory, network device labeling and tracking system, network management, syslogging, monitoring and reporting, help desk software queue and ticketing strategy
  • Design, implementation and support of high-level business continuity/disaster recovery plans
  • Development of new server/redeploy/de-install server flowsheet for team in 1600+ server, >100,000 sq. ft. raised floor environment
  • Design and implement multiple DMZ +/or web hosting infrastructures
  • Writing of standards and documentation deliverables

Confidential, Cincinnati, OH

Business Development Manager

  • Leverage selling skills and knowledge of existing client base to build more business
  • Write processes to be followed along with handoffs for onboarding
  • Marketing of North America Delivery Center throughout Accenture globally
  • Compose tools and own pipeline
  • Rewarded for key management of business development
Confidential, Maineville,OH

Business Development Manager

  • Account Management
  • Instrumental in achieving Cisco Gold partner status
  • Cisco relationship management
  • Marketing-updated all marketing collateral, editor of newsletter
  • Certified Cisco Services Expert-SmartNet services for Cisco Hardware
Confidential,  Mason, OH

 Database Operations Manager

  • Manage software engineers and database administrators
  • Leader of Service Desk and ITIL implementation
  • Executive briefings and Crisis Management
  • Leadership for software development lifecycle (SDLC) that is responsible for deployment and support of patches and releases of software

Confidential, Mason, OH

Network Operations Manager

  • Structured team functionality for better success
  • Escalation manager for high severity issues
  • Managed design and replacement of network core
  • Managed design and implementation to re-cabling entire data center
  • Implemented new change control procedures following ITIL guidelines
  • Technical escalation for lower level engineers

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