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Network Analyst Resume

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Fort Worth, Tx

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SUMMARY

Versatile, client - focused and highly motivated IT professional with proven track record of providing world-class technical service in enterprise and city municipal environments. Adjust easily to high call volumes while serving as an effective front line of support. Skilled at interfacing directly with clients, technicians, engineers, and senior management to quickly identify, troubleshoot and resolve complex network issues.

 

TECHNICAL SKILLS

CCNP - Certified Cisco Network Professional, CCNA - Certified Cisco Network Associate,CompTIA A+, CompTIA NetWork+, LPIC-1 Linux, Juniper JNCIA - Junos,Windows Vista, Windows 7, Windows 2008 Server, Groupwise, Linux, Novell, Windows Server 2003, 2008, VMWare VSphere.,LAN/WAN,DS1, DS3, Ethernet, Frame Relay, IPX, ISDN, PPP, Routing Protocols,MPLS (BGP, EIGRP, IGRP, OSPF, RIP), T1, TCP/IP, VPN,nterasys Smart Switch Series Routers and Switches, Cisco Routers and Switches, CSU/DSU, D/C Circuits, Network Sniffers, Network Cabling, UPS, Juniper Routers,,HP Insight Manager, IBM Netview, Legato Networker, MS, NetCool, NetMonitor, Remedy, Sun Net Manager, Visio, WhatsupGold, VMware vSphere

Professional Experience

Confidential, Edison, New Jersey

Field Engineer 

Independently work on multiple projects handling configuration, installation and testing of Cisco, and other vendor’s network equipment. Responsible for execution of network changes on customer facing network (routing and switching) infrastructure devices. Working with Engineering Departments and Data Center personnel to ensure that all customer expectations are being met at the highest possible level. Participate and lead customer kickoff calls with Implementation Project Managers and be responsible for deploying customer infrastructure per required specifications. Work directly with customers to validate, confirm and asses their network connectivity requirements.

Confidential, fort Worth, TX 

Network Analyst

Manage the daily activities of the telecommunications portion of the TSOC, which includes: Monitor the BNSF RR telecommunications infrastructure for abnormalities and diagnose Problems as they occur. Institute the problem resolution process to correct abnormalities, working closely with NOC, Telecommunications Dept., TSOC, and other BNSF RR personnel as necessary.

Confidential, Little Rock, AR. 

Network Analyst 

The Data Network Operation Center (DNOC) provides 24x7x365 support for the Windstream Communication service provider data network. Provide operational support for Windstream’s service provider data network. The network consists of Juniper M Series/MX Series and Cisco ASR, CSR, 7000 Series routers, 6500 Multilayer switches., and Lucent ATM switches and a variety of DSLAMs. Knowledge of data networking concepts, such as TCP/IP, PPP, ATM, and Ethernet.

Confidential,

 Dallas, Texas 

Network Consultant

  • Providing medical practices, legal practices and other small businesses  with onsite or remote consulting for IT Services, Solutions Development, Data Protection, Office Productivity and Network Support.   Delivering the technology services to meet the clients IT objectives. 
  • Interfaced with customers in person and via phone to drive rapid and efficient problem resolution.
Confidential,, Dallas, Texas 

Network Operation  Analyst

  • Interfaced with data center customers in person and via phone to drive rapid and efficient problem resolution.
  • Ensured complete business continuity by managing enterprise backup/restore procedures and off-site media rotation, and delivering critical disaster recovery support.
  • Provided expert software and system version/change control while operating software production and testing environments.
Confidential, Plano, Texas

 Network Operation Center Engineer

Monitored and managed Metricom’s wired and wireless data networks while providing backbone services and technical support for major Internet provider and Customer’s networks. Configured VLAN’s, tested telecommunication circuits, and troubleshot complex WAN backbone connectivity issues. Collaborated with vendors to ensure timely resolution of circuit outages, and worked closely with Field Engineers to evaluate, deploy, repair and replace network equipment. Key Achievements:

  • Held full responsibility for configuration of all wireless network devices including 900 MHz and 2.4 GHz RF radios. Identified and eliminated duplicate IP’s on Unix gateways.
  • Traced wireless (RF) signals back to the wired network to track and quickly resolve critical issues.

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