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Technical Network Analyst Resume

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MarylanD

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PERSONAL SUMMARY:

I am a passionate, driven, and motivated Network Analyst with over 5years experience in IT Networking and an additional 12 years experience in the Information Technology industry as a whole. I have a methodical and analytical approach to implement and maintain networking protocols and resolving problems. I possess excellent communication and customer service skills and a knack for prioritizing key issues. I am currently looking for a position in Networking with a progressive forward thinking company which has opportunities for advancement and personal growth.

TECHNICAL SUMMARY:

NetQos, HP Open View, Netcool/OMNIbus, F5 Load Balancers, Checkpoint Firewall, VPN, Websense, Infoblox, Solar Winds (Orion), Cisco Works, Cisco Routers (891, 1811, 1841, 2500, 2600 etc), Cisco Wireless LAN Controller, Cisco Prime Management Platform, HP Switches, Microsoft Visio 2000, Microsoft Office, Hardware configuration and troubleshooting.

PROFESSIONAL EXPERIENCE:

Technical Network Analyst

Confidential, Maryland

Duties:

  • Implemented routing solutions for LAN, WAN and VPN, as well as Internet firewall security. Managed use of Internet address using Network Address Translation and Domain Name Space.
  • Proactively monitors network alarms to take corrective action using SNMP. Identifying problems and then suggesting technical computer - based solutions.
  • Maintains, analyzes, troubleshoots and configures all active Network routers, Switches and Hubs.
  • Working with IP routing protocols. OSPF, BGP and PIM.
  • Knowledge and experience with Checkpoint Firewalls
  • Manage and maintain all Network related documentation to meet Marriott Compliance.
  • Perform Reason for Outage Analysis (RFO) on network .
  • Escalate problems to internal Network Engineering and external Vendors as required.

Sr. Systems Support Analyst

Confidential

Duties:

  • Responsible for monitoring and troubleshooting job failures on the mainframe (CA7), TWS (Tivoli Work Scheduler) and JCL editing to perform job restarts.
  • Supported employees via the call center helping users with username lock-out and password reset.
  • Monitored UNIX systems/servers ensuring that all UNIX boxes are available to Marriott International users.
  • Monitored various Open System applications and TPF Operating System which consist of HP, AIX and Linux platforms.

Confidential

Data Center Operations Specialist

Silver Spring, Maryland

Responsibilities:

Global Command Center Operations - Performed the monitoring and troubleshooting of Citigroup's Corporate Command Center computer hardware, software applications, and batch processing for divisions located throughout North America, Europe, Asia, Central and South America.

Multi-Platform Processing - Performed operational duties of all systems covering Citicorp's Global Cash Management, Worldwide Securities, and Latin American operations, processing transactions totaling over $1 billion daily. Support diverse user communities in HP-UX, VAX, TANDEM, and IBM systems. Drive all problem resolution activities and ensure proper escalation and reporting to management.

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