SUMMARY

To secure a position in an organization that recognizes and rewards talent, by both challenging its employees and offering them career paths that lead to leadership positions. 

TECHNICAL SKILL

Software Packages: Confidential Enterprise, Confidential Office, Lotus Notes, Primavera, SAS, SAAS, Net Suite, Citrix, Altiris, VMware, Confidential Quality Center, Confidential Enterprise Project Management (EPM) Server, SharePoint 2010/2013, and Windows 2003/2008

Databases: Access, SQL

Accounting / CRM Systems: SAP, QuickBooks, Clients and Profits, Confidential Invoice, Oracle

Language Experience: VB, C++, SQL

PROFESSIONAL EXPERIENCE:

Confidential, Washington D.C

Network Administrator/Trainer/DBA 

• Responsible for providing trend analysis to the management team enabling them to make informed decisions regarding resource management, while building interoperability throughout the Confidential and DoD.
• Establishes networking environment by designing system configuration; directing and performing system installations; defining, documenting, and enforcing system standards.
• Maximizes network by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Secures network system by establishing and enforcing policies; defining business rules and protocols, and monitoring network access.
• Perform quarterly and annual analysis of Confidential Global Security Cooperation events extracting data from Theater Security Cooperation Management Systems 
• Manage the complete lifecycle of large and complex projects to include the Confidential ’s migration to TSCMIS and the decommissioning and the data transfer of the legacy system.
• Oversee and perform SQL Server patching, database backups, server partitioning, web portal development of using SQL Server and Java scripts

Systems Administrator, 

• Performed daily system monitoring of Linux based software verifying the integrity and availability of all hardware, servers resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Performed regular security monitoring to identify any possible intrusions.
• Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media.
• Performed regular file archival and purge as necessary, repaired and recovered system after hardware or software failures. 
• Created, changed, and deleted user accounts per request, installed servers and work stations
• Provided Tier support per request from various constituencies. Investigate and troubleshoot issues.

 IT Contracting / Project Manager

• Managed aspect of a critical IT projects to migrate 86,000 workstations and laptops to Windows 7 across all lines of business.
• Duties included: project management and coordination between packagers to ready 26,000 applications, application owners, and sr. project managers, communications with line of business’s, and quality assurance. Ensure accurate tracking of all assets including location, account usage, maintenance contracts and disposal.
• Assisted in the formulation of business process for deployment, refresh, image, pilot program, and selection of 1000 pilot users..
• Workstation deployment and configuration; including creation and management of workstation images and related imaging systems

Management Consultant

• Actively consulted to small and medium sized firms in the areas of operations, accounting and finance, and management.
• Developed and managed projects and programs that trimmed between 0 - 40% from Company expenditures while increasing productivity by 30%
• Managed software, hardware, and workstation upgrades on implementation projects to include system and software upgrades, new system builds, and add on location build outs to include: ERP, Confidential Dynamic CRM, and Windows 7; rollouts, implementation, and upgrades.
• Helped clients with Reengineering and architecture of processes and systems, and the implementation of these in new and current build sites, organizations, and also automation of processes.
• Researched business performance and analyzed the data to determined weak areas - Evaluate different types of analysis for clients,  identify different issues in management and organization and explain them to clients
• Analyzed, evaluate organization’s operations and procedures to offer recommendations based on findings - Assist the management in identifying issues, sorting solutions and implementation.
• Monitored employee performance on projects, customer service, and routine work and assisted in rollout of HR and Payroll Services
• Worked on multiple projects, programs at the same time - Coordinate with different departments to carry out operations successfully
• Recommendation and use of Oracle (PeopleSoft, HRMS, SAP R3, ESS, Client, and OBEII) suite and other enterprise software to help owners accurately manage performance in their firms.
• Workstation deployment and configuration; including creation and management of workstation images and related imaging systems
• Asset Management; ensured accurate tracking of all assets including location, account usage, maintenance contracts and disposal
• Cost management and working with clients to properly recognize KPI’s in regards to business performance, and IT Cost Reduction and Optimization.
• Managed aspects of Web site development to include SQL server and SQL coding, ASP.net, C# and Java and Perl scripting,
• Used Organizational change management to implement new systems and ways of carrying out and organizing business for the client
• Recommended and assisted in the implementation of Oracle suite to include  (Customer Relationship Management, Enterprise Performance Management, Procurement, and Supply Chain Management) to help clients better streamline their business expansions and control cost within their business.
• Used ITIL principles to: improve IT services, IT Process Improvement, reduce costs, and improve customer satisfaction through a professional approach to service delivery, improve productivity, improve use of skills and experiences, and improve delivery of third party services.
• Used Confidential Suite, Confidential Enterprise Project Management (EPM) Server, SDLC Methodologies (Agile, Waterfall), Oracle OBIEE, ERP systems on implementation projects

 IT/ Electronics Technician

• Performed operations and logistics globally.
• Instituted, systems to help better interface customers and technicians, also built out databases
• Installed and maintained secured and unsecured networks, to include analysis of networks and threats to networks, provisioning of security at various levels, and assisted in creation of risk management plans as it related to infrastructure and application threats.
• Maintained, configured and installed Cisco routers, network architecture, workstations, desktops,peripherals, and VLAN’s
• Supply chain management in the areas of vendor management, and electronic equipment for real world mission during time of war.
• Project and program management
• Asset Management; ensured accurate tracking of all assets including location, account usage, maintenance contracts and disposal
• IT and system governance, Network and solution architecture in forward deployed sites.
• Use of Confidential Suite, PC and laptop systems, peripherals.