SUMMARY OF QUALIFICATIONS:

Network Data Engineer offering 17+ years of experience in design, implementation, and management of complex Cisco Routing and Switching environments: Focusing on Advanced Technology to increase productivity and reduce operational costs at many major companies such as GE, Lexmark, AT&T Wifi, BellSouth, Lowes, Home Depot, Vanco, Wachovia, First Union, and Bank of America.

TECHNICAL SKILLS:

Hardware:  Cisco Routers (3945, 2911, 2620, series), Cisco Switches - Cisco Nexus 9K, Nexus 7K, Nexus 5K, 6509, 4948, 3030-DEL, 4506, 3750, 3850, 6500, 3500, 2960 series, F5, ACE Load Balancer, Cisco ACS, Prime Infrastructure, Cisco UCS Server.

Operating System:  Windows XP/2000/Vista/7, Novell NetWare, MS-DOS, Cisco IOS 12.x Software.

Networking Tools:  What’s UP Gold, Solarwinds, WCS, WLC, NCS, Palantir, etc.

Network Protocols:  TCP/IP, UDP, IP, RIP, IPSec, OSPF, BGP,MPLS, VSS, EIGRP, VRRP, HSRP, FTP, TFTP, SNMP, DHCP, VPN’s, etc.

Network Interfaces:  Fiber-optical - OC48, OC12, OC3, BNC interfaces DS3/T3, DS1/T1/E1, 10 Gig and UTP interfaces - 10 Gig / 1 Gig Ethernet, Fast Ethernet, Ethernet

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Network Engineer

• Worked with technology teams to ensure that systems are constantly maintained and upgraded to remain relevant.
• Established, planned, and defined objectives.
• Set deliverables and timelines to implement the defined roadmap.
• Worked with technical engineers and various support teams on issues, follow up, process improvements, initiatives and project related tasks.
• Provide 24/7 support in an on-call rotation.
• Configuring EIGRP, BGP, VPN, Spanning Tree, Fabric path, VPC, and PIM Multicast.
• Configuring and managing firewalls from Palo Alto and Cisco.
• Maintaining Cisco Nexus Datacenter and UCS.
• Managing data collection and flow analysis with Netflow.
• Configuring and troubleshooting BGP/EIRP for both internal and external use.
• Implementing QoS end to end.

Confidential, Lexington, KY

 Sr. Network Engineer

• Responsible for configuration, upgrades, and deployment of Cisco network equipment at GE Business Units and Data Centers World Wide including Nexus 9k, 7K, and 5K, Cisco 3945, 6509, 6807, 4900M, 4500, 3560, 3850, 3750, 4948, Cisco ASA 5515, 5585-X.
• VLAN, VACL’s and Private VLAN deployment.
• Configuring DNS and DHCP scopes.
• STP, 802.1Q, VTP, Ether-Channels, Fabric-Path, Nexus VPC’s and VDC’s.
• HSRP and VSS configuration.
• VPN’s.
• EIGRP, OSPF, BGP, tunneling, NAT/PAT.
• F5 Load balancing.
• Cisco ASA Firewall configuration.
• Access lists.

Confidential, Lexington, KY 

Sr. Network Engineer

• Responsible for design, deployment, troubleshooting, and maintenance of Cisco network equipment including Nexus 7K and 5K, Cisco 3945, 6509, 6807, 4900M, 4500, 3560, 3850, 3750, 3030, 4948, Cisco ASA 5515, Cisco WLC 5508, and Cisco UCS B200 M4 Blade Server.
• VLAN, VACL’s and Private VLAN deployment.
• Configuring DNS and DHCP scopes.
• STP, 802.1Q, VTP, and Ether-Channels, Nexus VPC’s.
• HSRP and VSS configuration.
• Link aggregation.
• RIP, EIGRP, BGP, tunneling, NAT/PAT.
• Cisco Ace and F5 Load balancing.
• Firewalls/access lists.
• Tacacs.

Confidential,  Lexington, KY 

Network Engineer

• Designing and managing network systems. Implementing, integrations, and migrations for Catholic Health Initiatives/Kentucky One Health including Nexus 5K, Cisco 3945, 6509, 6807, 3560, 3850, 3750, 3030, 4948, Cisco UCS Blade Server, and Cisco WLC 5508 and WAPs.
• Present recommendations to a senior audience and project managers.
• Designing, Configuring and installation of Cisco routers and switches at acquired Dr. Offices. Ex. Configuring and troubleshooting routing protocols, route maps, ACL’s, data and voice, redistribution, HSRP, Site to Site VPN’s, etc.
• Travel to remote locations and completing site surveys.
• Procurement of Cisco Network Hardware.
• Excellent organizational skills.
• Customer service focus.
• Installation and testing of Networking Hardware.
• Managing the Project and meeting the timelines.

Confidential, Austin, TX

NOC Engineer

• Responsible for monitoring and maintaining the integrity of the AWS WiFi network using Cisco WCS, WLC, Cisco NCS, Palantir, etc., for Large Permanent Venue's, City Hot Zone's, and Special Temporary Events including Cisco 3945, 6509, 6807, 3560, 3850, 3750, and 2960 series routers and switches.
• Manage the installation and remote troubleshooting of Linux servers and various manufacturers of switching and routing equipment.
• Open, update, and close trouble tickets - Proficiency measured primarily by installation trouble tickets work/completed and handling calls, as well as quality based metrics for the team.
• Provide Tier 1 or Tier 2 support internal external customers NOC/call center that works remotely with AWS field techs or TAC (Technical Assistance Center).
• Networking concepts, networking implementation, software concepts, and use. Testing and analysis of all elements of the network facilities.
• Assists in the rapid assessment of both the nature and severity of customer problems and initiates calls to various support organizations as needed.
• Manage personal phone queue and handle multiple forms of electronic communication related to the project.
• Maintains documentation of daily operations.
• Effectively communicate with clients and various levels of management.

Confidential, Houston, TX

Network Administrator

• Responding to Shell Oil Data Center Tickets on an intermittent basis.
• Installing, configuring, and troubleshooting network device in conjunction with AT&T and NCR remote Engineers/Administrators including Cisco 3945, 6509, 6807, 3560, 3850, 3750, and 2960 as well as Palo Alto’s and Cisco ASA’s.
• Installation, Configuration, and upgrades of Routers, Switches, Servers, Firewall, Out-of-Band Management devices, etc.
• Restructuring components/cabinets with updated Cisco/HP switches, Routers, Firewalls, Servers, etc.
• Cable Management.

Confidential, Houston, TX

Technical Administrator

• Managing users access to network resources such as JDE, Hyperion, Infinium, Showcase, network drives, access to VPN, SAP, Corptax.
• Procurement of new hardware and software.
• Desktop Support and troubleshooting.
• SharePoint Administrator adding users, creating groups, customizing view, designing pages, and managing work flows.
• Documentation of various processes and work flows for Audit Trails.
• Training Consultants to use various tax based applications such as Corptax, JDE, Hyperion, etc.
• Member of the Tax Department Onboarding/Offboarding Team.

Confidential, Houston, TX 

Remote Network Engineer

• Configuration and Troubleshooting of Cisco Routers and Switches 1600 ~ 7500 series.
• Troubleshooting and resolving LAN/WAN, hardware and software issues.
• Microsoft Server Administration, Active Directory Administration.
• Active Directory Administration.
• Exposure to Hyper V.

Confidential, Suwanee, GA

Call Center Lead

• Staging and Configuration of Cisco Routers and Switches 1600 ~ 7500 series.
• Managing field techs on site surveys and deployments of network infrastructure at Home Depots across the US and Canada. Installations included Cisco Routers and Switches, VoIP, PC’s, Printer’s, Slot Scanners, Flatbed Scanners, Credit Card readers, SCO’s, ISP Servers, PSP Servers, RAID’s, barcode blasters, and Networked Closed Circuit TV System.
• Designing, Configuration, and deployment of Cisco 3945, 6509, 3560, 3750, and 2960 series routers and switches.
• VOIP Gateways 2600, 3600, 6505 and VG-2000 Cisco installations and Call Manager release 3.5- 5.0.
• SRST and QOS. Deployed Personal Assistant, IP Softphone, and Extension Mobility.
• Troubleshooting and Deployment of Designed MDF and IDF Infrastructure.
• Manage and Lead Telecom Voice/Video/Data projects and Enforced Telecom Securities.
• Reported to CIO of Information Technology, provided high-level Network Infrastructure strategy planning and recommendation.

Confidential, Atlanta, GA

Field Engineer

• Performing Cisco Data and VoIP Installations at Financial Institutions in the Atlanta Metropolitan Area including Cisco 2620, 2911, 3560, 2960, and 3750 routers and switches.
• Instructing clients on the use of deployed VoIP phones.
• Responsible for site work, router and switch configurations, deployment and wireless technologies.
• Provide consultancy and assistance to the client in various projects.
• VPN troubleshooting and configuration.
• Symantec Backups.
• Active Directory and Exchange Administration.

Confidential, Tampa, FL 

System Administrator/Network Administrator

• Acquired, installed and maintained division’s local area network equipment.
• Managing and configuring Cisco Routers and Switches 1600 ~ 7500 series.
• Assists in presenting to management recommendations related to purchasing and installing hardware, software and telecommunications equipment.
• Analyzes future needs and made recommendations for acquisition of new equipment.
• Novell Administrator-Adding users to groups and granting them permissions based on their role within the company’s structure.
• Lotus Notes Domino Administrator-Adding/Removing users for Lotus Notes Email.
• Desktop Support-Supported over 200+ end users.
• SonicWall Firewall configuration and management as well as managing 10+ servers.
• Veritas Backups.
• SAN Administrator.
• Manages LAN security and network performance.
• Monitoring Network performance using SolarWinds suite of tools.

Confidential,  Tampa Florida

Chemistry Teacher/Math Teacher/System Engineer

• Meet and instruct assigned classes in the locations and times designated
• Establish objectives and plan learning experiences commensurate with state and local guidelines.
• During my first year of teaching, I started a company called Millenium Technologies, LLC and took care of the schools network after hours.
• Implement activities using a variety of techniques that utilize instructional time to meet objectives

Confidential, Alpharetta, GA

Network Engineer

• Designing, Configuration, Implementation of Giga-POP’s for BellSouth.Net which consisted of Cisco 2600, 5500, 6509, 7200, 7500, US Robotics Modems, etc.
• Led projects that deployed large scale Cisco Data Platforms: 2500 - 1300 GSR series routers, 2500-6500 Switches, 5200 - 5800 NAS’ for companies such as Bellsouth, AT&T, Home Depot, Cingular, and Quest Communications.
• Configured and installed Cisco 1600-7500 series Routers and Switches, Bay Networks, and Nortel Switches.
• Troubleshooting and resolving Data LAN/WAN, hardware/software issues, and T1/T3’s at customer sites all across the US.
• Supported, deployed and implemented solutions using Cisco Routers 2600 series, and Cisco 2960 series switches, CSU’s and DSU’s while maintaining and managing Frame Relay, ATM, ISDN & Dial Back-up, and Switched Ethernet connections.
• Transitioned Data platforms from legacy token ring to Gigabit Ethernet for the Social Security Administration.
• Designed and managed the implementation of Fault Tolerant Networks for 3000 Home Depot Stores nationwide, supporting over 1 million network nodes.
• Provide consultancy and assistance to the client in various projects in Cisco IP Telephony, Network Integration, Network Planning/Design and implementation of large and Data Centers and participate in various Data Network Design Review meetings with Clients.
• Develop Statement of Work (SOW) / Bill of Materials (BOM) and provide network solution.
• Participate in Transition to Delivery meetings with Project Manager and Client.

Confidential, Vandalia, Ohio 

Engineering Technician

• ISO 9000 Internal Auditor-responsible for establishing and supporting quality standards for the entire manufacturing plant.
• Troubleshooting Fanuc and RJ robots.
• Maintaining and revising controlled documents in the company’s database
• Maintaining Engineering Logs on company’s database.
• Writing maintenance requisitions and working with the maintenance department with repairing of equipment.
• Input data related to scrap parts and generating charts.
• Maintaining departmental functionality, which included Fanuc and RJ robots, foam molding machines, Proximity switches, rivet guns, among other things.
• Member of the departmental continuous improvement team which focused on improving all areas of production.