PROFILE:

• Network Engineer with over 10 years of experience supporting large enterprise level network Infrastructure including Cisco, Juniper, Arista environment for major clients like Confidential, Rogers, Telus, Accenture, BMW, INDIGO, Government of Canada, Government of Ontario, TD Bank of Canada, Co - Operators Insurance Company, CP Rail Canada etc.
• IT professional with over 10 years of experience who provides top-notch service, sets high standards, and exceeds expectations.
• Highly motivated, dependable trouble-shooter and problem-solver.
• Customer-focused performer who is committed to quality in every task - from personal interaction with coworkers and users to high level of service provided to company/customer.
• Valued contributor who performs confidently and effectively under pressure and thrives on challenge.

TECHNICAL SKILLS:

Devices: Cisco 3640 / 3725 / 3845 / 4506 E/ Catalyst 6500 / 7609 / ASR 9010/9922, PIX 501/515, ASA 5500, Nexus7k,5k, Nexus 3064/2k/1000V, CRS-8, Cisco UCS Manager 2.1, Juniper SRX 210/240/3400/5800 , EX4550/8216, MX 960, MX2020, EX-XRE200, qfx10008

Protocols used: OSPF, BGP, EIGRP, RIP, HSRP, STP, RSTP, PVST +, VTP, TCP/IP, 802.11x, LACP, VXLAN

Technologies: ATM, IP/MPLS, IPSec / GRE, QoS, VoIP, Cisco Identity Service Engine (ISE)

Network software: HP OpenView, SolarWinds-Orion, Remedy, Netcool, Cisco Prime Infrastructure 2.1, Cisco Prime Data Center Network Manager 6.3, Cisco Identity Services Engine 1.2, NIKSUN NetVCR 4.3, Alcatel 5620 NMS, VMware, Python

PROFESSIONAL EXPERIENCE

Confidential, Menlo Park, California 

Network Engineer

Responsibilities:

• Install, configure and support large-scale production and corporate network infrastructure
• Troubleshoot network hardware such as Cisco ASR9K, Juniper PTX, MX960 and software, link/device/configuration issues, isolating the problem, fixing the problem and working with 3rd party hardware vendors and suppliers on root cause analysis and resolution.
• Troubleshoot and repair local and long haul circuits, working with both internal resources
• Schedule and perform network maintenance, repair, and upgrade tasks as needed
• Use internal software, tools, and scripts to configure, monitor, and repair network equipment
• Perform queue management for alarms, tasks, and incidents and participate in ongoing deployment projects
• Creating new RMA requests through OEM vendors for both replacement devices, as well as obtaining technical assistance when troubleshooting devices, tracing, looping links to locate the physical issue.

Confidential

Network Engineer 

Responsibilities:

• Network management: RSA enVision, ASDM 7.4, ASA 5525/5540/5550 , Check Point, Wireshark, NIKSUN NetVCR 4.3 for packet capture
• Hardware: Cisco Nexus2k, 5k, 7009, Cisco WS-C6509-E, f5 BIG-IP 4000/2000, Brocade
• Managed/troubleshoot including migration/upgrade/move/add/changes on Cisco infrastructure including devices, WAAS modules and Nexus 2248, 5k, 7009 in a data center environment.
• Administrated and configured services on f5 BIG-IP LTM after receiving tickets from various internal teams for internal and external customer-facing services.
• Added/removed services on Cisco load balancer ACE 30K9 Application Control Engine Service Module used in a Cisco 6509 and migrated to f5 BIG-IP 4000/2000 in a Data Center environment.
• Added/monitored devices to CA Spectrum OneClick Version 9.3 to gather statistics and reports
• Used Check Point SmartDashboard R77.20, SmartView Tracker R75.46, SmartConsole R75.46 and ASA5550 to perform firewall change requests such as additions/modifications/removals of users/groups/rules
• Implemented and supported Cisco ISE/802.1x for Port Authentication
• Added new users with Cisco Unified Communications Manager Administration 8.6.2, Cisco Unity Connection Administration and Avotus ICM
• Used BlueCat Proteus Enterprise IPAM Platform 4.0.6 to add DNS alias, added/modifed records for servers and reserved IP addresses for devices.
• Configured VPN Cisco 881W routers for end users use at home.

Confidential

Network Engineer 

Responsibilities:

• Managed, troubleshoot and resolved internetwork communication problems on mission critical IP based networks in a data center environment.
• Troubleshoot all areas of network infrastructure including SSL VPN (MAG), security policy configuration and maintenance based on the organization requirements.
• Secured network system by establishing and enforcing policies in accordance with physical and logical standards to meet IT and end-user demands in Juniper SRX and Cisco environment.
• Provided advanced technical support, technical direction and mentoring to network staff
• Implemented routing and switching technologies and Security rules

Confidential

Network Engineer 

• Preparation of EMOPs (Executable Method of Procedures) for turn-up and integration of new devices and EOL (End of Life) upgrades in Rogers IP Core platform. The project involved the installation of 14 Cisco 4506E switches and a number of line cards to increase the capacity and replace EOL devices/supervisor cards in Rogers’s network.
• Provisioned new Line rate latest equipment ASR 9010 to migrate DNC Servers connections from Oversubscribe/end of life equipment which will enhance customer experience.
• New domain management connectivity to DMZ - Configured new VLANs to support layer 2 connectivity on DMZ Switches, configure static routes on Routers pointing to Firewalls for layer 3 connectivity, Configured new virtual interfaced, security zones, network address books and static routes on SRX-3400 and SRX 240h-dc Firewalls.
• Migrated existing devices from Juniper EX8216 to MX2020, Cisco 7609 to MX960 for Rogers’ Video on Demand Infrastructure upgrade at 9 sites for 18 devices in a multicast environment.
• Turn-up of new Juniper EX8208 switches and Juniper EX-XRE200 External Routing Engines in a virtual chassis setting and Unix/Linux operating system environment .
• Worked on project to build additional Rogers Management Network Out-of-Band presence with existing Cisco 3845 and new Cisco 3945 devices using Async and HWIC modules.
• Installed, upgraded and provisioned six Juniper EX4550 virtual chassis at three locations for Rogers Communications Inc. VOD (Video on Demand) capacity augmentation. Installed the new EX4550 Virtual chassis modules in production and new EX4550 to build the EX4550 VC.
• Configured Cisco Nexus 7018 equipment to allow inter-network connectivity.
• Deployment of Juniper MX-960 and AX3200-12 A10 Load Balancers in pairs to provide service resilience in a dSDE (Distributed Service Delivery Environment) as an ADC (Application Delivery Controller) and which provides effective and efficient traffic distribution across server farms deployed under its domain.

Confidential

Network Engineer 

• Project supported included:
• LAN Switches : Cisco ME 3400 / 3550 / 3560 / 5500 / 6509 / Alcatel-Lucent 7450ESS, Data Center Nexus
• WAN Switches: Alcatel Lucent - 7300 / 7470 (MSP) and 7670 (RSP), Juniper M320
• Protocols used: OSPF, BGP, EIGRP, RIP, HSRP, VRRP, STP, RSTP, PVST +, VTP, TCP/IP, 802.11x
• LAN Technologies: Ethernet, Fast Ethernet, Gig-E, EtherChannel, VLAN, VTP, 802.11 WLAN
• WAN Technologies: xDSL, ATM, Frame Relay, Frac-T1, T1, MPLS, SONET, dot1Q, QinQ, TCP/IP

Confidential

• Provided expert level support for large complex Data and Voice services in multi-vendor (Cisco, Juniper, Alcatel, Nortel) ISP environment for fully managed enhanced WAN, LAN, WLAN, Voice, Wireless Access Points, L2VPN, L3VPN services for TELUS corporate accounts.
• Investigated and resolved network outages for Ethernet, Fiber, xDSL, ATM, Frame-Relay, L2VPN and L3VPN service deployments in IP/MPLS backbone including new site turn-ups.
• Executed complex network changes / MOPs, upgrades and migrations for provider-managed governmental organizations, financial institutions and large private sector customers from Legacy to the MPLS network.

Confidential

• Implemented and configured Cisco routers: 1721, 2600, 3600, 3700, 3800, 7200, 7609, Cisco Switches; ME3400, 3550, 3560, 4507R, 5500, 6500, Juniper SRX 210H, 240, 550 and MX series.
• Performed configuration and activation for ATM and MPLS based customers from Network edge to access layer utilizing Cisco and Juniper routers and Alcatel nodes.
• Participated in troubleshooting activities involving the protocols: OSPF, BGP, EIGRP, RIP, HSRP, VLAN and DNS/DHCP, support for firewalls: Cisco PIX 501/515 and Cisco ASA 5500 and Cisco CUCM administration, Cisco Call Manager Express (CME) management and Cisco IOS upgrades.
• Responsible for network performance monitoring and management using applications such as Spectrum, NetHealth, Remote One, Alcatel-Lucent 5620/SAM and Unix/Linux operating system.

Confidential

• Co-ordinated, directed and arranged activities for field technicians on a National Scale
• Responsible for ensuring that both small and large-scale projects are executed on schedule.
• Staging and configuration of Cisco routers 800, 1700, 1800, 2600, 3700 etc. and Ipanema routers, Juniper Networks NetScreen and ADTRAN CSU/DSUs.

Confidential

Technical Support Specialist

• Performed customized imaging, Windows partitioning, DOS portioning, system recovery, windows installation, hardware installation, software etc.
• Set-up, assemble and upgrade of PCs, laptops and deployment of OS, application upgrades and updates with Norton Ghost for rapid desktop and notebook installations.

Confidential, OK

Technical Support Representative

• Provided College wide technical support for problem analysis and resolution.
• Demonstrated exceptional communication skills when responding to and re-directing incoming service requests via telephone calls and email.

Confidential, OK

Network Engineer

• Responsibilities included analyzing; evaluating and planning network capacity and design requirements using UNIX and GUI based traffic simulation tools and cross-functional team participation.
• OSPF Migration - Project managed development of a working solution for migrating Wiltel’s flat area OSPF network to multiple areas for purposes of scalability and growth, acting as a liaison between Williams and Lucent NetworkCare Professional Services.
• Instructed peers via formal presentations.

Confidential, OK

Network Administration Assistant

• Researched and documented legacy network layout and design.
• Upgraded network backbone to Gigabit Ethernet (7 corporate LANs, 150 users).
• Installed, inventoried, configured and upgraded 3Com networking equipment