CAREER OBJECTIVE

Make a mark in the competitive world through learning and implementation of my skills and to work as a key player for achieving the goals, thus effectively contributing value for overall growth of the organization.

SPECIFIC EXPERTISE

• Excellent written and oral communication skills
• SME for Aon Quality.
• Installation/Troubleshooting H/W, S/W for Dell
• Installation/Troubleshooting H/W, S/W for Microsoft Windows XP
• Installation/ Troubleshooting Local Area Network.
• Data Recovery
• Assist users with Windows security patches and Antivirus/Antispyware installation.
• Dispatch S/W or H/W to solve the problem
• Knowledgeable in SQL and Java development
• SDLC
• System Testing
• User Automation Testing
• Proficient in Waterfall and Agile methodologies
• Java Programming
• Selenium Web Automation Testing
• Appium Mobile Automation Testing(Android and IOS)
• Sauce Labs Cloud based Mobile/Web Automation Testing using Selenium/Appium
• TestNG integration with Maven
• Appium integration with Maven
• Jenkins
• Page Objects, Page factory annotations
• Data driving from Excel for feeding data into Appium Test cases
• Logging Framework - log4i
• SOAP Webservices/REST API Testing
• Groovy scripting
• Creating Groovy Test cases
• Python Programming
• Microsoft test Manager
• Testing code via Visual studio(Coded UI test, Web performance test, load testing, manual, assertions, web automation, Matrix testing)

TECHNICAL SKILL:

Languages: Java, C, C++, C#, VB, SQL, XML,WSDL, HTML, XHTML/CSS, Unix JavaScript, PHP, Shell Scripting, Powershell.

OS: Microsoft Windows server 2012, Windows 10, 8, 7, Vista, XP, 2000, millennium.

Tools: Bugzilla Test Management Tool, Jira Test Management Tool, Qtest Test Management Tool, Microsoft Office, Active Directory, DNS Server, DHCP Server, Eclipse, Net Beans, Dell Srv, Microsoft Visual Knowledge Base, Remote Desktop Connection, Github.

PROFESSIONAL EXPERIENCE:

Confidential

Quality Analyst 

Responsibilities:

• Testing the installation of their Alfresco One system:
• In this cycle we are testing the installation of a complex product running on Tomcat, MYSQL
• and Creation of Websites.
• Continuous Cycle Projects:
• Mobile exploratory cycle for Level Money: The goal of this script & cycle is to find any core functionality issues with their mobile app using applause AWS testing tool.
• Company:BestBuy
• Product:BestBuy-Android 
• ProductVersion:9.15.0(161951843) 
• Test Cycle: Best Buy for Android - 9.15 - 7/5/16 - Continuous Cycle
• Product: Software & Security - Mobile application
• bug hunt cycle for ParentsWare The goal of this script & cycle is to help the customer track down the specific bugs affecting their customers.
• TrueMotion - Battery Test Cycle - Android mobile exploratory cycle for TrueMotion (formerly Censio)) Censio's technology empowers drivers to get the insurance rates they deserve. It partners with insurers to offer a smartphone app that rewards consumers just for driving safely. 

Confidential, Redmond, WA

Xbox Game Tester

Responsibilities:

• Perform Manual testing to uncover any H/W controller related issues while playing games, test with different hand held controllers.
• Discussed strategy and provide description of the issues uncovered.
• Tested Microsoft Forza Horizon 3, Rise of the Tomb Raider for Xbox One.

SDET

Responsibilities:

• Perform Smoke Testing, Sanity Testing, System Testing, User Acceptance Testing
• Review test coverage to ensure that tests incorporate acceptance criteria, both functional and non-functional.
• Create web automation scripts using Selenium to help with the regression testing.
• Ensure evaluation with business stakeholders takes place on whether acceptance criteria and business needs are met within each sprint, Participates in QA acceptance testing in partnership with project team.
• Track standard quality measures to assess overall Sprint (or release) quality, and suggested changes for corrective action.
• Improvement and Coaching: Participated in the sprint retrospectives to capture and implement improvements in subsequent sprints. Participated in communities of practice and shares process improvements, successes, and best practices to improve ongoing quality across the team.

Confidential

Technical support Analyst

Responsibilities:

• Level 2 support for the team - Out bounder - Taking escalated calls assigned
• Troubleshoot Dell Inspirons Hardware problems.
• Troubleshoot Windows Operating system problem.
• Helping in network issues LAN/WAN
• Dispatch Hardware required for fixing the issue.

Confidential

Technical support Officer

Responsibilities:

• Troubleshoot Microsoft Windows Operating system problems the user faces using Microsoft Visual knowledge base.
• Troubleshoot Lan/Wan user settings.
• Escalating the unresolved issued to the escalation group (e2e).
• Registry repair. Data Recovery.
• Checking log files to fix issues.
• Help in applying Microsoft hot fixes and service packs.
• Making remote desktop connection to help resolve the issue faster with customers consent.
• Creating Domain/ User profiles via Active Directory.

Confidential

Network Administrator

Responsibilities:

• Installing cat5 for switches, hubs, patch panels, computers and routers
• Configuring printers, computers, switches and routers
• Setting up Lan
• Installing/upgrading Operating system
• Assigning group policies, managing Active Directory, shared folders, users and groups.