SUMMARY

• IT professional with over 15 years of experience in enterprise design, engineering, implementation, project management, administration, Tier 3 escalation support, change management and analysis for various network technologies for medium to global enterprise environments which includes proficiency in routing protocols, switching, security (firewalls), voice, wireless, data center technologies and firewall management.

• Extensive background/experience in technical design, implementation, project management in mission - critical 24/7 enterprise LAN/WAN environments ensuring optimal performance and high availability and meeting mandated compliance.
• Strong project management skills handling complex technical projects from discovery, staging, testing, implementation, validation including working with various groups within a corporate structure along with third party vendors and ensure that assigned project is completed in a timely and proficient manner and within budget.
• Expertise/experience as SME to other engineers, non-technical professionals, directors, executive and corporate clients.

TECHNICAL SKILLS:

Routing/Switching Products: Cisco Routers (3900, 2900, 1900, 800), Cisco Catalyst Switch (6500, 7200, 500, 4900, 4500, 3100, 3000), Cisco ASR 1002s, ASR 9000, Nexus 9396, 2k, 5k and 7k Series, Nexus 1000v series switch, Juniper Routers (E, M, MX, T), Juniper Switches(EX)Juniper MX960, HP Routers, HP Branch Routers, HP Multilayer Campus/SM/Core Switches, Alcatel/Lucent Routers, Alcatel/Lucent Multilayer Switches.

R/S Protocols & Standards: WAN, LAN, TCP/IP, Spanning Tree, BPDU, CDP, ACL, NAT, PAT, RIP, RIPv2, OSPF, OSPFv6, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN, VLAN Trunking, VXLANs, multicast routing, HSRP, SVI, CEF, Etherchannel, Portfast,. VSS, vPC.

Monitoring/Enterprise Technologies: - Zenoss, Finisar, Wireshark, Remedy, OpNet, Cacti, Nagios, VMware, Solarwinds, Riverbed, Cisco Works, LogicMonitor, Cisco Security Manager Suite, Server, Sniffer, Ethereal, Solarwinds, SNMPv2c, SNMPv3, RMON, Syslog, tcpdump, DNS, DHCP, FTP, Telnet, HTTP(S), SMTP, tunneling protocols, point-to-point, SFTP, VMware VSphere, VCenter Server Appliance, VMware ESXi Hypervisor, F5 Big-IP load balancing (GTM/LTM), 10G/40G Ethernet, FCoE, SAN, Port-channels, vPC Port-Profiles, Routing Profiles and Service Profiles, SFP+, NAS, RDX, DB.

Security/Firewalls Technologies: Cisco Security Manager Suite, Cisco ASA 5500 series firewalls, Cisco FWSM, Cisco IPS/IDS, Cisco ACS, Fortinet, checkpoint, Advanced Firewall Manager (AFM), BlueCoat /policy, Sonic Wall Router/Firewall combos, Cisco ASA 1000V cloud firewall, Juniper vSRX &SRX series, Cisco AnyConnect VPN management, Riverbed WAN Optimization device management, Cisco IPS/IDS, Meraki cloud based, Rackspace private cloud or public network cloud, VXLANs - Protocols & Standards - AAA, TACACS+, RADIUS, SSH, VPN, IPsec, SSL/IPSec, Data Loss Prevention, IPSec, Data Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Internet Key Exchange Policy, Port Security, MAC Address Filtering.

IPMPLS: LSRs, LSPs, LDP, CEF, VRFs, MPLS application components, including Layer 3 VPNs, Layer 2 VPNs, Traffic Engineering, QoS, GMPLS, and IPV6.

F5 BIGIP Load balancer Technologies: Design, Implementation, configuration, deployment, management & operation of the traffic management operating system (TMOS). Design, architect, build, Implementation & operation level knowledge of vital TMOS parameters such as its proxy architecture, high-speed performance and Modular functionality. Configuration of general device properties such as hostname, CPUs, Network or Quiet boot, default geolocation data files, operating states of Reboot, Force Offline and Release Offline, NTP server, DNS- lookup server list & BIND Forwarder server list, MX records, CNAME records, Start of Authority records, Auto Last hop, VLAN-keyed connections, Path MTU Discovery, Reject Unmatched Packets, Reaper High-water Mark, Reaper Low-water Mark, SNAT Packet Forwarding. Management of SSL Certificates- Self-signed & CA signed, management of device keys, trusted device certificates, viewing, import & export of trusted device certificates, management interface (MGMT) Route domains, domain objects, strict isolation, creation, configuration & deletion of administrative partitions, advanced routing modules configuration.

Voice/Wireless Technologies: Products -Cisco WLC, Aironet, Bluetooth, CUCM, UCCM, UCCX, Avaya AURA Communication Manager, Avaya Definity, Avaya IP Office, Protocols & Standards - VoIP, VoIP/SIP, MGCP, RTP, SCCP, SRTP, QoS, PoE, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, CSMA/CA, MMDS, LMDS, CCK, DSSS.

Other Technologies: - Multiple Microsoft Technologies (Networking, Routing, Remote Access, Azure, Cluster Failover, Hyper-V based virtualization, Setup, Deployment), Windows Servers/Professional/XP Professional., Linux, UNIX.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Engineer

Responsibilities:

• Lead member of an enterprise network infrastructure design/engineering team responsible for design edit, deployment, implementation, integration, upgrades, validation testing, as needed escalation support, senior administration/analysis in mission critical data center 24/7 high availability networking environment.

• Specific responsibilities included handling complex design requests for core network upgrades along with as needed design review and implementation following proper change management process that met proper compliance, policies/procedures.
• Additional responsibilities included acting as SME to other groups, peer/lead mentoring of fellow technical professionals, review updating of existing network schematics, policies and procedures and MOP.
• Technical Responsibilities include but not limited to local area network (LAN) technologies, wide area network (WAN) technologies such as core/edge routers, core switches, security, load balancers and related networking technologies.
• Used predictive analytic techniques to formalize strategies and solutions of network designs presented to upper management.
• Proactive management of essential migrations resulting in a multimillion dollar cost savings to the company by mitigating issues that resulted in changes to mission critical processes and procedures that improved the efficiency and accuracy of datacenter migrations and solutions.

Confidential

Senior Engineer

Responsibilities:

• Lead to a professional team responsible for engineering, deployment, integration, upgrades, analysis/monitoring, Tier 2/3 escalation support, and troubleshooting for various LAN/WAN infrastructures.

• Technical Responsibilities include but not limited to local area network (LAN) technologies, wide area network (WAN) technologies, server and enterprise applications VMware, window servers & products, Microsoft products and the Network Infrastructure.
• Specific responsibilities were but not limited to Microsoft Networking expert, Systems Engineer, Windows infrastructure, diagramming the network, Cluster configuration management and troubleshooting the IT environment.
• Professional responsibilities include administration, documentation, vendor relations and following corporate policies and procedures.

Confidential

Packard Engineer

• Member to a team responsible for deployment, installation, configuration, design, administration, monitoring, support and troubleshooting for various LAN/WAN network infrastructures.

• Technologies handled by the team include but not limited to LAN/WAN technologies and scenarios, Microsoft/HP servers and enterprise applications, desktop/ remote desktop technologies, Cisco routers/switches, VPN devices, Juniper routers/switches, Cisco PIX Firewalls, Symantec Firewall and VMware.
• Specific technologies were Active Directory, Windows Client/Server Operating Systems, network monitoring tools Microsoft Configuration utility and Microsoft Product support reporting tools.
• Professional responsibilities included administration, documentation, following policies and procedures and scheduling as needed reports to management.

Confidential

Technical Lead

Responsibilities:

• Lead to a professional team responsible for configuration, support, management, administrator, vendor hardware, installation, configuration and troubleshooting of various IT infrastructures.

• Technologies handled by the team include but not limited to TCP/IP, IPSec, Network Load Balancing, RADIUS, CMAK, WIRELESS Networking in Windows, OSI Model, NETWORK TRACE ANALYSIS, routing and remote access, DNS, DHCP, WINS and ISA.
• Specific technologies were but not limited to Microsoft Network tools; nslookup; Active Directory; Logon and Authentication Technologies; Public Key Infrastructure (PKI) Technologies; Authentication protocols; Terminal Services management, internet security and acceleration servers and unified communications technology.
• Specific responsibilities but not limited to research, wrote over 20 technical solutions located on the internal and external Knowledge Base of Microsoft and delivered Proof of Concept Triages using Microsoft’s Virtualization Tools.
• Professional responsibilities included supporting Engineers, encourage collaboration and escalation, coaching, mentoring, training, administration, documentation and following corporate policies and procedures.

Confidential

Senior Technical Support Officer

Responsibilities:

• Member to a team of professionals responsible for supporting field technicians, vendor hardware, analysis, installation, configuration, network bottlenecks and troubleshooting of various IT infrastructures for small to mid-size business organizations.

• Technologies handled by the team include but not limited to TCPIP, DNS, DHCP, WINS, Windows Routing and Remote Access Services, Internet Security, Acceleration server and IPsec.
• Specific technologies and responsibilities handled by the team include but not limited to LAN/WAN scenario technologies, Cisco routers/switches, VPN devices, Juniper routers/switches, Cisco PIX Firewalls, Symantec Firewall, HP servers, VMware, Microsoft Virtual /Microsoft Window/Exchange server, Outlook and Active Directory.
• Professional responsibilities included administration, documentation and following corporate policies and procedures.

Confidential

Technical Support Engineer

Responsibilities:

• Member to a team of professionals responsible for escalation support, technical support and troubleshooting for US based customers for LAN/WAN technologies, enterprise applications and Compaq desktops and laptops.

• Technologies handled by the team include but not limited to local area network (LAN) technologies, wide area network (WAN) technologies, server and enterprise applications, desktop and laptop technologies.
• Specific responsibilities were to identify software and hardware issues, platform was Windows 98 and Windows ME, part replacements, PC slowness and software error messages.
• Professional responsibilities included administration, documentation, following corporate policies and procedures and reporting to management when needed.

Confidential

Software Engineer

Responsibilities:

• Member to a team of professionals responsible for deployment, installation, management, vendor relations, support and troubleshooting for various enterprise technologies for government schools.

• Technologies handled by the team include but not limited to local area network (LAN) technologies, wide area network (WAN) technologies, server and enterprise applications, desktop technologies, hardware and software.
• Professional responsibilities included presentation and communication skills, support and managing computer education instructors, administration, documentation and following corporate policies and procedures.