Network Engineer Resume
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Independence, MO
OBJECTIVE
To obtain a position where my knowledge, skills, and experience are utilized and challenged to meet the needs of a growing-minded company.
WORK EXPERIENCE
A total of eight years of experience in the Information Technology field as a Network Engineer and NOC.
Confidential,01/\'07-Present
Independence, MO
Network Engineer
- Install and configure switches, routers, firewalls, servers, access points, VOIP phones, PCs.
- Provide high level technical support identifying and resolving problems on Cisco and multi-vendor network equipment
- Work to ensure network capacity and high availability requirement are met.
- Review all changes to network configuration for technical accuracy and impact and provide multi-protocol Network problem resolutions.
- . Configuring IP RIP, EIGRP and OSPF.
- Implementing VLANS with VTP and configuring ISL and 802.1q trunks on Fast-Ethernet channel between switches
- Investigate network alarms and circuit alarms for DSL, T1, T3, OC3 circuits and respond accordingly.
- Perform analysis of configuration updates, support implementation and conduct network performance improvement activities.
- Responsible for Configuring and maintaining Frame-relay network on Cisco 1800 and 2800 Series routers.
- Configuring static NAT, dynamic NAT/PAT overload.
- Configuring Security using ASA, which includes Configuring AAA server.
- Configure SNMP on Cisco routers to allow for network management.
- Implement traffic filters on Cisco routes using Standard and Extended access-list.
- Create and maintain records of all maintenance, network changes, alarms and corrective actions taken.
Confidential, 08/'04-06/'07
Kansas City, MO
Office Manager/PC Specialist
- Investigated and resolved all pc and network related issues.
- Maintained daily management of office activities while upholding agency's commitment to providing superior customer service.
Confidential, 10/\'00-7/\'04
Kansas City, MO
Network engineer
- Oversaw "difficult" new site installations as well as providing technical support to field techs.
- Investigated networks alarms and identified and resolve all hardware/ software and network performance issues.
- Provided tier 3 technical support to field technicians.
- Resolved on-going issues with routers, switches and servers.
- Configured remotely routers, switches and servers.
- Corrected SQL scripting errors.
- Oversaw field technicians and assisted in isolating network problems.
- Resolved escalations.
- Developed training materials and created client resolution database.
- Assisted with installation, maintenance and troubleshooting of network support equipment
- Managed the Windows based services such as DHCP, WINS, and DNS
- Developed maintenance and operating standards for computer hardware and software
- Undertook troubleshooting of network connectivity problems and day-to-day operations
Confidential, 01/\'00-10/\'00
Kansas City, MO
Provisioning specialist
- Trained new employees
- Oversaw T1 installations, modifications, and disconnections.
- Opened trouble tickets for line testing and outages.
- Submitted orders to prevent service interruptions
- Created and produced training materials.
- Resolved escalations.
EDUCATION
Cisco Certified Network Professional Voice - in progress
CERTIFICATIONS
CCNA Cisco Certified Network Associate