Professional Summary:
The ability to listen to business objectives and construct clear IT solutions is my strongest asset. I have the capability to motivate a team, give everyone a forward-looking IT philosophy that is current, nimble and flexible. I can improve the maturity and skillset of the team, provide them with coaching, education and tools to succeed. My IT acumen can also help the organization save money with accurate sizing of technology, talent and project planning to deliver impressive IT solutions.

Over 15 years hands-on software architecture and technical coding

• SOA, Web services, RESP, SOAP, XML, HTTP endpoints
• .NET framework, C#, VB.NET, ASP.NET, ASP, Java, HTML5
• OOP, multithreaded applications
• Design Patterns, MVC, UML, Use Case Diagrams, loosely coupled, high cohesion concepts
• Agile programming
• SQL Server, TSQL, stored procedures, SSIS, DTS, ETL, IIS
• Batch jobs, scripting, automation, API
• Application and database performance tuning
• Mobile application development

Over 15 years managing software projects

• Project management
• SDLC
• Analysis, Requirements gathering
• User support
• Documentation
• ITIL, Change Management

Over 10 years supervising software and database developers

• Offshore management - 3 software teams in Chicago, India and Northern Ireland
• Code review
• Refactoring
• Performance tuning
• Source code control

Over 10 years in IT management

• Windows servers
• VMware
• LAN / WAN, network infrastructure, routers, switches
• Cisco firewalls, firewall configuration, security protocols, internet access
• Cloud computing
• Network administration (Active Directory, Domain controllers)
• Database administration (DBA)
• Exchange administration (spam and email filtering)
• IT support (trouble tickets)

Over 10 years supporting ERP / CRM projects

• Evaluation, customization, planning, implementation, support

IT Manager / Architect
Confidential, Chicago, IL
Jan 2008 - Present

• Manager of IT department of 150 users with a 40+ VMware server environment in 2 cities
• Responsible for infrastructure datacenter operations, LAN / WAN systems, networking, internet access, Exchange
• Supervises software and database teams and their projects
• Manages vendor and contractor project work
• Sets IT standards and policies, approves strategy, reviews guidelines, makes recommendations
• Translates business requirements into scalable and cost effective IT SOA solutions
• Collaborated IT projects with law and federal agencies (Law Bulletin, Bar associations, MCLE, Cook County, FBI)
• Enterprise systems architecture and engineering
• Cloud computing
• ERP / CRM customization and integration
• Staff recruiting and resource planning
• IT capital and expense budgeting
• Disaster recovery planning / Business continuity planning
• Also supports IP phone systems, video conferencing, remote Citrix VPN access, smartphones and tablets
• Delivered software solutions on Microsoft platforms - SQL Server database, TSQL, .NET, C#, VB.NET, HTML5
• Major projects completed include
• Exchange Server 2010 upgrade (from 2003)
• New Cisco firewall upgrade (with Trend Micro internet appliance)
• New VMware infrastructure
• Cloud computing
• Sharepoint upgrade (attorney registration online)
• Document management upgrade
• Remote Citrix VPN access for employees
• LAN switches upgrade
• Mock ups of future mobile application interfaces

Enterprise .NET Architect
Confidential, Chicago, IL
May 2006 - Dec 2007

• Supervised software team on custom financial trading software projects
• Responsible for SOA technical architecture, code design and delivery of enterprise software projects
• Project management
• C# Object-oriented multi-threaded programming
• Microsoft SQL Server, Oracle and Sybase database environments
• ETL, TSQL, SSIS and DTS package development

Senior .NET Developer
Confidential, Northbrook, IL
2000 - May 2006

• Technical supervisor to 3 teams
• Northern Ireland (offshore), India (offshore) and US (local)
• Responsible for SOA technical architecture, code design and delivery of software projects
• Project management
• C# Object-oriented multi-threaded programming
• ASP, Java, VB.NET programming
• Microsoft SQL Server and Oracle database environments
• ETL, TSQL, DTS package development
• Integrated custom tools with Enterprise Systems Management software (Unicenter, Tivoli, BMC Patrol)
• CRM project customization - Enterprise Help Desk software and upgrade
• Job scheduling and automation
• Aligned department principles with ITIL

Consultant
Confidential, Lisle, IL
1998 - 2000

• On-site consultant to Fortune 500 companies for CRM and ERP project implementations
• Project management
• Software development in Java, VB, ASP
• Microsoft SQL Server and Oracle database environments
• Project management and support ticket escalation

Network Administrator
Confidential, Lincolnshire, IL
1996 - 1998

• Supported Novell NetWare and Windows NT server environments
• User administration, help desk support and tape backups
• Began minor programming assignments (C++, MFC, UNIX)

Education:

Boston University
Bachelor of Science, Electrical Engineering, BSEE

ITIL certified s
Microsoft Certified Professional (MCP)
City & Guilds (C & G UK) Computer Programming and Data Processing