SUMMARY OF SKILLS

• In depth knowledge of TCP/IP fundamentals, Layer 2 & layer 3 Switching, LAN/WAN fundamentals, VLAN, Routing Protocols like OSPF,EIGRP,RIP,BGP & IGRP, ISDN, Frame Relay, VPN,HSRP,VRRP, GLBP, MPLS,VPN etc.
• In depth knowledge with hands on experience on Access Control Lists, LAN/WAN
• Troubleshooting and generating Cisco Router & Switch Configurations on both CE and PE.
• Circuit Testing and migration of customer network. IOS Upgrades, Bandwidth upgrades etc.
• Worked on Juniper and Alcatel Boxes.
• Have a strong knowledge of working and security aspects of TCP/IP and OSI model.
• Experienced in installation of Routers, Switches, Hubs
• Experienced in configuring and troubleshooting various routing protocols BGP, MPLS, EIGRP, OSPF, IS-IS, IGRP, RIP in multivendor products.
• Having excellent understanding of designing of all network protocols.
• In depth engineering experience on different load balancers, firewalls including IDS/IPS.
• Expertise in troubleshooting and testing various communication lines such as T1 and T3’s.
• Hands on experience on project planning, implementation and its monitoring.
• Experience in maintenance of network environment with network management tools like SNMP, anti-virus.
• Have knowledge in implementation, configuration & troubleshooting of 802.1q, ISL, IP Tunneling, DES/3DES, Access Control Lists (ACL), and Cisco IOS.
• Able to handle different clients with their utmost satisfaction.
• Capable of supervising a team of junior network analysts and managing different network problems/issues at the same time.
• Capable of sequencing work with Effective time management skills.
• Quick learner with excellent written and verbal communication skills.

EDUCATION:
Bachelor of Engineering

CERTIFICATION:

• CCNA Certified
• CCIP Certified.

TECHNICAL SKILLS

Software and Protocols
Cisco IOS, Windows 98/2000/XP, RIP, IGRP, EIGRP, OSPF, BGP, MPLS, QoS, OSI, TCP/IP, ping, traceroute, Access List, FTP, TFTP, DNS, NAT, Switching, VPN, ISDN, Frame Relay.
Hardware and Platforms
Cisco Routers and Switches (10k,7k,7500, 3500, 2x00, 1x00), Desktops and Servers, F5 Big-IP Load Balancers, Cisco Load Balancers, Fiber Optic, CAT5 cabling, DS3, T1, E1, T3, E3, OC-x.

PROFESSIONAL WORK EXPERIENCE:

Confidential,Jersey City, NJ August 2011 to Till Date

Sr. Network Engineer

Description: Built site-to-site IPSec VPNs over Frame-relay & MPLS circuits on various models of Cisco routers
To facilitate adding new business partners to new and existing infrastructures. Analyzed customer application and bandwidth requirements, ordered hardware and circuits, and built cost effective network solutions to accommodate customer requirements and project scope. Configured routers and coordinated with LD Carriers and LECs to turn-up new WAN circuits. Configuring, Maintaining the Routers and Switches and Implementation of RIP, EIGRP, OSPF, BGP routing protocols and trouble shooting. Experience with Project data and voice documentation tools & experience with developing network design documentation and presentations using VISIO. Having good experience in configuring and troubleshooting WAN technologies like MPLS, T1, T3, DS3 and ISDN.

Responsibilities:

• Design and Implementation of complex networks related to extranet clients.
• Troubleshooting the Network Routing protocols (BGP, EIGRP and RIP) during the Migrations and

New client connections

• Manage operational monitoring of equipment capacity/utilization and evaluate the need for
• upgrades; develop methods for gathering data needed to monitor hardware, software, and

Communications network performance.

• Ensures the project will achieve targeted dates to ensure business continuity. Involved in meetings

With engineering teams to prepare the configurations according to the client requirement

• Creating change tickets according to the scheduled network changes and implementing the

Changes

• Co-operation with service providers in Installing, Troubleshooting T1, DS3,OC3 and OC-12 circuits
• Involved in migration of Frame-relay connections to MPLS based technology with the extranet

Clients

• Involving in data center migrations from one data center to other.
• Involving in VPN (IPSEC and GRE) migrations and new designs for the clients.
• Creation of change tickets and implement according to the customer requirements.

Environment: Cisco 6509/ 3750/3550/3500/2950 switches, Cisco 7200/3845/3600/2800 routers,
AAA, TACACS, EIGRP, RIP, OSPF, BGP, VPN, MPLS, NAT, ACLs, IPv6, Ether Channels, GRE Tunnels and QoS

Confidential,India April 2011 to July 2011

Network Provisioning Engineer, L-3

Description: Working as Level-3 Network configuration Engineer for North America’s (Canada) second largest service provider named TELUS. Working in network provisioning team for data activation and migration of customer networks Troubleshooting of all LAN & WAN issues Basic configurations of both CE and PE routers along with DE, BE & QA box configuration (Juniper & Alcatel) in Metro Ring.

Responsibilities:

• Migration of customer network with hands on LAN/WAN troubleshooting.
• Generating CE, PE & Metro Ring Configurations of Cisco, Juniper and Alcatel Routers and Switches.
• Dealing pre to post provisioning task. Testing full network and Out Orders.
• Field request management for provisioning. Also involved in OOB dialing connections.
• Involved in network management and complicated configuration for PVC building.
• Complete T&TU activities to enable management of CPE via appropriate network management platform.
• To cover the more complicated end-to-end testing & troubleshooting and Back-up tests.

Environment: Cisco 6509/ 3750/3550/3500/2950 switches, Cisco 7200/3845/3600/2800 routers,
AAA, TACACS, EIGRP, RIP, OSPF, BGP, VPN, MPLS, NAT, ACLs, IPv6, Ether Channels, GRE Tunnels and QoS

Confidential,India November 2007 to April 2011

Network Configuration Engineer, L2

Description: GCI-KSD (Global Customer Integration-Keystone Service Delivery) is a process based on BGP-MPLS technology. Dealing with Keystone Financial Vertical Customers like Thomson & Reuters Responsible for providing Service Packages and reliable Bandwidth to customers by migrating CPEs and Switches in customer’s network Also, responsible for configuring devices and handing over configured routers and switches after testing data quality of equipments.

Responsibilities:

• Migration of customer network (CPEs) & Manage network activities.
• Generating CPE Configurations of Cisco Routers & Switches including Base Configurations.
• Dealing with Prepare & Build CPE Configurations, Amend Orders and Cease Orders.
• Testing individual customer requirements. Field request management by managing jobs in agreed time frames. Contact with Field engineers, Order Managers and Customers whenever required.
• Involved in network management including LAN/WAN troubleshooting and complicated configuration.
• Complete all tasks associated with the base configuration and Test & Turn Up activities to enable management of CPE via appropriate network management platform.
• Dealing with Onsite CPE Connectivity test along with Full Service test (VPN Services) and performing 24-Hr. Circuit test.
• Cover more complicated configurations and Back-up tests (ADSL, HSRP, DOIP/MOIP).
• Manage incoming work volumes for all associated task to ensure performance targets achieved.
• Responsible for analysis of the network design to localize the faults in the circuits and correction of the same.
• Preparing detailed Incident Reports for the issues faced by the customer on request from the customer or the product managers
• Responsible for managing and supervising the team of junior network analysts.
• Represent company in dealing with clients.
• Contributed to Service Improvement Plans to reduce the fault resolution cycle time for better customer satisfaction.
• Coordinated problem reporting, findings and their solutions with clients and upper management.
• In charge of handling customer problem incident reports.
• Liaison between the Engineers and clients for timely resolution of the faults.
• Have managed the entire Transition Process of work transfer and job functionality transfer between two teams.
• Responsible for documentation and training plan for different activities.
• Have trained team members.

Achievements at British Telecom / Wipro Technologies:

• Has been nominated in the list of BEST WOMAN EMPLOYEE of WIPRO.
• Worked as a Team Lead & handled job queues on role as a SPOC.
• Received several appreciations from the client and the management for excellent work and innovative procedures implemented.
• Managed work transfer process between teams.

Academic and Corporate Trainings:

• Risk management and Compliance (RMAC)
• Wipro way Customer Centricity.
• CCNP/CCIP trainings.
• Private Branch Exchange (PBX/PABX) Fundamentals.
• Windows Server 2003 Administration
• HP Open-View (Network Node Manager)
• HP Trouble Ticketing Tool
• Win Server 2003

Environment: Cisco 6509/ 3750/3550/3500/2950 switches, Cisco 7200/3845/3600/2800 routers,
AAA, TACACS, EIGRP, RIP, OSPF, BGP, VPN, MPLS, NAT, ACLs, IPv6, Ether Channels, GRE Tunnels and QoS

Confidential,India June 2006 to October 2007

Network Consultant

Responsibilities:

• Provided on job support to local clients like Reliance, BSSS College etc.
• Hands on experience on LAN Troubleshooting, physical layer troubleshooting, routing, circuit switching
• Handled local networks of small offices and educational institutions.
• Worked as a Trainer.
• Trainings delivered on LAN/WAN, Data Communication, Cable & Wireless, Networking

Environment: Cisco 6509/ 3750/3550/3500/2950 switches, Cisco 7200/3845/3600/2800 routers,
AAA, TACACS, EIGRP, RIP, OSPF, BGP, VPN, MPLS, NAT, ACLs, IPv6, Ether Channels, GRE Tunnels and QoS