Operating Systems: Cisco IOS, HP-UX 10/11.23, RedHat Linux Enterprise Server 4-7, Solaris 8-10, SuSE Linux 9-11, OpenVMS 7.3, Windows Server 2008-2012.

Hardware: HP C-Class, K-Class, RP4440, RP7410, HP Superdome. SunFire 440/480, IBM/HP Blades, Sun Enterprise 2000/5220 Servers. DECServers, Intel Itanium/Non-Itanium servers. Hard drives SCSI, SATA, IDE , Tape Libraries, HBA Cards, NIC cards, Terminal Servers, Routers, Switches, Fiber Optic, Ethernet, Thinnet, cable stripping tools, fluke meter, POTS lineman handset, tone tool, punchdown tools.

Protocols/Networking Commands: AS2, BIND, CIFS, DHCP, DNS, FTP, HTTP, JMS, MIME, NFS, PPP, SMTP, SSH, SSL, TCP/UDP/IP. Arp, dig, finger, netstat, route, telnet, tracert, traceroute, whois, Checkpoint FW-1, Ethersniff, tcpdump, HP ASU/9000.

Databases/Tools: Oracle 9-11g, SQL Server 2005, MySQL 4-5. PhpMyAdmin, Oracle SQL Developer

Standards: EDI ANSI X12, EDIFACT, VICS, RND, SWIFT, ACH , RosettaNet, SAP.

Scripting and Programming Languages: Awk, Bash, Ksh, C, Pascal, Perl. RunDeck.

Storage/Backup Technologies: EMC Control Center, EMC Clariion, EMC Symmetrix, HP EVA Storage Array, HP XP Storage Array, DAS Arrays ADIC, ARKEIA, ArcServe, HP Data Protector A.6.0, Library Tape Tools Legato Networker 7.3, Veritas Backup Exec 11, NetBackup 7.0.

Web Software: Apache HTTP/Tomcat Web Server, Sterling Commerce Map Editor, Gentran Intration Suite 4.3, Sterling Integrator 5.2, XAMPP, LAMP.

Administration Software: HP MCServiceGuard, HP Measureware, RedHat-config- , KickStart, Sun Jumpstart, HP SAM, Sun admintool, SMC, Sun Explorer, Samba, Sendmail, SiteScope, Top, Glance, StorageWorks, Sun Cluster, Veritas Volume Manager, VMWare, Wireshark, TCPWare.

Productivity Software: Lotus Notes, Mozilla Firefox, MS-Office, Outlook, Putty, Remedy, SalesForce, ServiceDesk, Apache Open Office.

Confidential

• Worked in a high security environment, which included several server environments Windows, Solaris and Linux in a LDAP/Active Directory architecture. All servers along with NAS shares were virtual servers.
• Responsible for working through requests and incidents related to not being able to login to TeamCenter, VisMockup or UARS/NGUAMS systems and applications to resolve the issue in a day or less.
• Conducted WebEx sessions upon request, to help take control of customer PC to resolve the issue.
• Monitored Fords TCBuck metrics application page to restart jobs if they had failed and find the cause of the failure.
• Worked with teammates to learn other applications on the Ford servers.
• Edited crontab to submit automated jobs.
• Monitored SiteScope to catch application server problems.
• Worked with both production servers that utilized mostly scripts for the applications, as well as a personal Solaris workstation where I was allowed within policy to script for my own troubleshooting needs.
• Linux Web Portal Build/Release Engineer
• Performed Linux Shell scripting bash for system administration tasks
• Performed Web service deployment Apache, Tomcat on client virtual RedHat linux systems
• Worked with HUDSON, JENKINS, SONAR, Nagios, NEXUS runDeck for monitoring and deployment
• Used Java class and code snippets and experience with deploying Java web applications to fix build issues
• Supported public and private key Certificates for Data Security
• Analyzed protocol and messaging activity HTTP/HTTPS, FTP, SMTP, Message queuing, HTML / XML, SOAP, Proxy servers, VPN .
• Created network infrastructure maps for clients to support firewall and load balancer upgrade project
• Used Oracle SQL Developer to develop and use existing SQL queries to resolve Oracle database incidents
• Pinpointed problems with a client issue where duplicate users were being created in the database due to a double response to a request
• Used security knowledge to troubleshoot logs on Apache and SSL to identify odd behavior
• Performed minor system administration on linux servers
• Worked with project management tasks assigned to complete in a timely manner
• Used rundeck and unix commands to deploy builds and releases.
• Linux and Cognos application and Website Reliability Engineer Truven Health Analytics Contract
• Worked in an environment of virtual RedHat Linux servers running portal applications through Apache.
• Responded to application alerts picked up by Oriens or Sitescope, and resolved issues.
• Responded to alerts or questions from team members and immediately responded.
• Wrote script to validate application cluster stacks,that will be put into the next release of the application deployment manager.
• Pulled weekly performance data from Oriens and put into charted excel spreadsheets for management to review.
• Worked with contract administrator and manager for participating in phone interviews and reviewing resumes for pulling new team member onto the
• Worked with support to assist in resolving issues with the applications
• Analyzed stack/thread dumps to troubleshoot and resolve application issues
• Completed other tasks as assigned.
• UNIX E-Commerce Webserver
• Installed remote and local databases

Administered Oracle MySQL

• Assisted team members in review of their tickets and resolving issues they were working on
• Performed JVM installation and tuning.
• Installed local UNIX and Linux testbed servers, supported and maintained AIX/Solaris/HP-UX/Linux mounted filesystems dedicated to testing customer case issues.
• Installed, tuned and monitored UNIX eCommerce Gentran Integration Suite and Sterling Integrator software.
• Worked in a fast-paced and customer-focused environment for daily case management, personal ownership of cases and managing customer expectations.
• Wrote PERL and UNIX shell scripts to perform various functions on own instance and customer asset testing.
• Worked with customers nationwide using soft skills and research skills to determine the problem cause and solution for customer virtual production servers.
• Analyzed and corrected customer XML and EDI datafiles including technologies such as JMS and ActiveMQ queues , and BPML.
• Instructed on use of certificates and created certificates for customers.
• Assisted in E-Commerce operations using standards through firewalls and perimeter servers, to endpoint application servers.
• Created and implemented data mining maps through the Sterling Commerce Map Editor and Gentran Server software, with standard rules or extended rules, for troubleshooting translation, enveloping, de-enveloping and document extraction services.
• Used network and protocol troubleshooting skills in order to analyze the problem and solution.
• Was responsible for day, mid and late shift production down support and weekly pager duty.

Enterprise Network Engineer JP Morgan-Chase

• Installed, supported, maintained, monitored, and tuned virtual AIX, Solaris, Windows 2003 and RedHat Linux ES servers.
• Performed network engineer duties in terms of cabling, racking and stacking servers, routers, switches, and load balancers.
• Assisted with network deployment of Unix and Linux server hardware NAS/DAS, tape devices, and LAN cards and cables.
• Supported coworkers and customer needs per collaboration with project managers for day-to-day operations and disaster recovery needs.
• Maintained high availability, clustered and stable UNIX, Linux and Windows operating systems and environments to support the business.
• Wrote scripts to assist with jumpstart/kickstart builds and environment monitoring.
• Traced and ran fiber optic, VISI-RJ45, and CAT-6 ethernet cables, as well as power cables through patch panels, interconnects, and rack power supplies to device on both ends of the path.
• Configured under Cisco CatOS or IOS, ports on switches and routers, including port MTU, speed, duplex mode, security, and VLAN assignments.
• Performed LAN and WAN troubleshooting light/signal readings using Fluke testers and tone testers for POTS devices.
• Ran tape backups for all servers using Veritas NetBackup and TSM.
• Supported WebMethods and Gentran Integration Suite EDI transmissions on UNIX systems from a networking perspective and troubleshooting.
• Backup and Storage Solution Architect Hewlett-Packard
• Interviewed global site team members and client employees for information gathering
• Input site architecture data into master team spreadsheet
• Interviewed outsourced backup teams
• Managed India backup and storage teams.
• Managed customer needs and expectations
• Researched and provided purchased software and hardware quotes
• Installed remote and local Data Protector and EVA/XP client system installations.
• Configured, supported, maintained, and monitored customer storage and backup devices on over 6000 servers on various operating systems OpenVMS, Windows 2000/2003, Linux, HP-UX, Solaris, and AIX .
• Wrote scripts to help manage and automate customer needs in DCL, Ksh, Bash and Perl.
• As a Delivery Lead, was involved in the daily management of Storage ITIL services, including Problem Management, Change Management, and Capacity Management.
• Supported client backup operations using ArcServe, NetBackup, and BackupExec on Windows and UNIX HP, Sun, RedHat Linux, AIX , while transitioning them to HP Data Protector.
• Participated in early morning India phone meetings, reporting details of meetings to account managers
• Participated in weekly pager duty and off-hours project work and support.

Lead UNIX Administrator

• Managed small onsite team of administrators and operators for support, training, and operations on HP-UX, Linux, and Solaris systems as well as ADIC tape libraries and EMC storage NASAdmin, ECC, Clariion .
• Rolled out HP Hyperfabric switches, ACS terminal servers, and Cisco switches, configured each device and analyzed/reported any bugs or security holes.
• Administered up to 100 Unix and Linux servers as well as EMC storage spaces, patched servers and applications.
• Performed network troubleshooting.
• Provided direct UNIX server administration and technical support.
• Configured and maintained hardware and software comprising high availability environment LVM, MC/ServiceGuard and EMC storage sub-systems, and performed detailed configuration of operating system and layered products including TCP/IP networking, kernel management, device management and user environment management.
• Supported high-availability clusters that handled Ecommerce operations using Gentran Integration Suite and custom corporate applications.
• Wrote shell scripts to complete AD/SOX authentication reorganization, screen out old Mainframe IDs, Inactive and bogus user IDs then compiled new list to use new ID Authentication Schemas to Active Directory for SOX compliance.
• Installed SSH, SSL, HPWS and OpenLDAP on multiple servers for forecasting project.
• Assisted in backup and recovery on Data Protector, ADIC and Clariion Disk Library.
• Analyzed several servers for problem management related to Sendmail, ISEE, EMS and DNS.
• Implemented performance tuning analysis, capacity planning, work load modeling, forecasting, writing operational procedures and maintaining Service Level Agreements as required.

Lead UNIX Administrator GM Powertrain Labs Contract

• Performed immediate troubleshooting of and responded to network monitoring and storage tool server and network device incidents, working with problem management to find root cause.
• Responded to security events and notified appropriate parties.
• Applied server standards, patches, and monitoring requests to servers and associated applications.
• Performed EMC data storage migrations for lab test data sets from UNIX hosts to Windows hosts.
• Stopped, started and modified cron and backup jobs.
• Performed troubleshooting on HP and Solaris disk volume issues reattached HFS, UFS, and Veritas vxfs root and mirror drives via STM, SDS, and command line.
• Installed and upgraded several HP-UX and Sun Solaris servers and applications, including backup software, Samba, HP-IDS, Sendmail, and other software, configured and documented all steps in the procedures and configuration files.
• Performed regular scripting jobs for administration and operations purposes.
• Performed troubleshooting of backup issues in Veritas NetBackup and Legato NetWorker

UNIX Administrator

• Managed over 2000 onsite Sun, AIX, Linux and HP-UX clustered servers, server and network monitoring tools and GM database and web applications in a HACMP 24x7 NOC environment.
• Performed troubleshooting of monitoring tool problems and responded to incidents immediately, working with ITIL problem management to find root cause.
• Responded to cluster failovers, reshuffled user IDs on Celerra for EMC drives, used PowerPath and EMC Control Center/NASAdmin to troubleshoot EMC issues.
• Ran weekly backups and verification of backups, made daily server room walkthroughs.
• Responded to security events and notified appropriate parties.
• Performed data migrations through rsync after setting shares and quotas off of worklists.
• Performed troubleshooting on HP, Solaris and EMC disk issues detached, reattached SDS and Veritas vxfs root and mirror drives, resynced and verified drive replacements were successful.
• Supported SunOne and WebSphere web servers from filesystem and networking for troubleshooting and maintenance.
• Stopped, started and modified cluster packages, cron jobs, and backup jobs.
• Performed regular scripting jobs for administration and operations purposes.

UNIX Administrator

• Managed RedHat ES Linux and Sun Solaris servers running the PayForce application while using SiteScope, BMC Patrol, SunOne Web Server, and BEA WebLogix applications, as well as building Solaris web servers.
• Managed communications load balancing server, responded immediately to find incident root cause for LB communications, UNIX servers and network incidents as well as a solution for each incident.
• Provided performance monitoring and tuning, problem analysis and resolution, and other activities required to maintain system integrity and maximize uptime.
• Performed system configuration, software installation and upgrades of Solaris systems functioning as application servers, web servers, database servers, and file servers in their hosted environment.
• Performed software installation and configuration, applying modules and patches, network security.
• Performed system backup and recovery using Veritas BackupExec and NetBackup, maintained data files and monitored system configuration to ensure data integrity.
• Installed and configured PayForce in several revisions for live production servers as well as staging and support servers during nighttime maintenance windows.
• Performed scripting in Perl, sh, csh, ksh and bash on live production servers and staging servers.
• Performed troubleshooting on Solaris and EMC disk issues.
• Performed Sun Solaris, Linux, Windows 2000/2003 and HP-UX rack-mount servers daily.
• Created new disk arrays for SAN, labeled network wiring for SAN hardware and servers, ran new Ethernet cables for servers and switches.
• Wrote Perl and UNIX scripts for administrative tasks and future testing needs, including SAN disk space and future growth, network monitoring, and server monitoring.
• Performed administration on Linux, HP-UX, Solaris and Windows servers using NFS, LDAP, Samba and ADS for server connectivity and administration.
• Performed system backups on its internal and external network servers using Veritas BackupExec.

Linux Systems Administrator

• Was responsible for operating system and application installation, support, maintenance, monitoring, and tuning.
• Was responsible for network architecture design and deployment of Linux and UNIX server hardware and software.
• Managed company employee expectations, day-to-day system support and project based work as needed.
• Wrote scripts in Perl, Ksh and Bash, performed server administration on command line and GUI tools.
• Administered Checkpoint firewall, Windows domain controllers, Solaris and Linux DNS, sendmail, development, web and test servers.
• Monitored the firewall, router and VPN machines daily.
• Installed new UNIX and Linux testbed and development machines.
• Maintained NFS, Samba, NIS and LDAP under UNIX.
• Performed ARKEIA and ADIC libraries for UNIX and Linux system backups.
• Used traditional command-line tools as well as management GUI tools SDS, SMC, SMIT, SAM, linuxconf to perform system administration tasks.
• Planned and implemented security audits and intrusion detection.
• Scripted in UNIX shell and Perl, compiled and installed Oracle databases and third-party tools.

Unix/Linux System Administrator

• Installed and configured UNIX servers Solaris, Fedora, and SuSE , for an educational organization. Typical tasks included: backups, writing system administration scripts in bash, awk and Perl performance tuning, automation, user-group management, security, and device management.
• Planned and implemented a wireless Windows 2000 LAN for an auto repair shop. Tasks included setting up new equipment, installing operating systems on new server and workstations, restored applications from media and backup, set security, setup networking, and testing.
• Provided computer hardware troubleshooting, installed software, and provided quotes on new hardware prices for a real estate company.
• Assisted in UNIX team common duties: check on disk space, resolve memory and performance issues, make backups of directories to move across servers, add-delete-modify users and groups, manage volumes, reset file and directory permissions.
• Created UNIX and VMS print servers and queues.
• Scheduled and verified backups and restores on intranet and regular production servers.
• Supported and monitored SMTP mail server, DNS servers, application servers and resolved server and network issues.
• Monitored performance, security and activity on servers.
• Maintained OpenVMS and Solaris servers.
• Created trust accounts from direction of DEC team and financial team.
• Supported Oracle and MUMPS databases.
• Was responsible for monitoring and running backups for AIX RS/6000 server for store operations.
• Audited logs on AIX and NT systems.
• Installed software on learning lab computers.
• Monitored network and POS systems for problems.
• Maintained and adjusted hardware settings on store technology.
• Ran nightly MVS financial reports.
• Created and modified AIX Novell and NT users.
• Maintained store NT and Novell Workstations.
• Managed Solaris servers, wrote shell scripts to pull Sybase database information from Solaris system into a Lotus Notes database on NT Servers.
• Researched a WAN problem and corrected the issue.
• Scheduled time with users to install Lotus Notes and Organizer on their workstations.
• Requested, assigned, and installed user IDs and passwords.
• Merged mail user profiles from cc:MailMgr into a Lotus Notes database.
• Replicated mail and enabled encryption for mobile users.
• Resolved TCP/IP registry and image problems.
• Worked as a Software Installer for the IT Systems department.
• Migrated Novell servers from version 3.12 to 4.1.
• Installed common applications Novell 32 Client, MS-Office, Internet Explorer, Lotus Notes, SAP and Oracle .
• Confirmed all machines floor-by-floor as being Year 2000 compliant.
• Installed new workstations, and installed all necessary software on the workstations.
• Provided LAN troubleshooting and support for bank buildings.
• Gathered workstation/printer information in all Chicago bank buildings.
• Installed SAP client and server software on Novell and UNIX servers in Illinois, New York, and Indiana bank buildings.
• Installed and configured SAP for end-users and trained bank users on CBT and SAP client software.
• Analyzed and resolved TCP/IP connection problems.
• Installed memory on and configured HP printers for SAP printing.
• Assisted in completion of Campus Eaglenet WAN, which led to increased network performance.
• Worked on team project of topology upgrade from Arcnet to ethernet.
• Initiated and completed technology upgrade project for Cashiers office.
• Wrote programs for university departments.
• Managed Novell, HP-UX HP 3000 and Banyan systems for Housing and Dining services.
• Worked closely with call center in operations to resolve MVS problems.
• Managed servers VAX/VMS, HP-UX, Novell Netware, and Banyan VINES and user accounts.
• Assisted in rollout of MS-Windows 95 for university labs.
• Managed and supported LAN software.
• Installed and configured hardware.