SUMMARY:

• An IT Professional with 9 years experience in Finance and IT Industry.
• Experience in the upgrade and maintenance of PeopleSoft eProcurement 8.9 module, both in test and production environments.
• 7 years experience working with PeopleSoft: General Ledger, Project Costing, Program Management, Resource Management, and Time & Expense modules.
• Participated in developing, testing, enhancing, and supporting departmental applications in a networked, multi-vendor diverse-platform environment.
• Served as an integral part of project teams by preparing project documentations.
• Kept up-to date of best business practices while maintaining latest PeopleeSoft versions.
• Collaborated as a PeopleSoft (GL) Specialist. Supported PeopleSoft 7.5 and 8.9.
• Developed queries, updated nVision, reports and prepared monthly customer service reports to be used by mid to upper management.
• Troubleshot issues by monitoring the system, communicating findings, and proposing fixes.
• Proficient with PeopleSoft 8.9 (web-based and two-tier), Excel, Word, Outlook.
• Studied PeopleSoft Boot Camp 8.8, Query, Trees, and nVision courses.
• Completed numerous project management online courses through Harvard ManageMentor.
• Experience on Oracle PL/SQL Developer.
• Exposure to Access, Visio, MS Project, PowerPoint, InSight and iGL, Fox Pro, and Eicon Aviva Mainframe.
• Continuing Education through online Oracle/PeopleSoft eProcurement 9.0 in PeopleBook.

EXPERIENCE:
Confidential
PMO Operations Consultant June 2006-April 2008

• Provided end-user support for PeopleSoft 8.8 implementation in the areas of: Time & Expense, Project Costing, eProcurement, Program Management, and Resource Management modules.
• Created and updated SQL statements on PL/SQL Developer for data analysis and debugging.
• Weekly communicated with technical resources of third-parties like CedarCrestone and occasionally with Oracle Support in troubleshooting issues.
• Troubleshot a monthly average of 50 to 70 T & E, Resource Management, eProcurement and Program Management issues encountered by managers and other functional users and created weekly log.
• Conducted regression testing for various PeopleSoft waves’ upgrades projects.
• Supported the Project Management Office by weekly creating reports and updating Visio performance documents.
• Participated in data gathering and validation in support of more informed decision making.
• Collaborated in writing and automating of PeopleSoft test scripts.
• Recommended improvements to the timesheet adjustment process.
• Updated Excel templates for T & E adjustments.
• Improved customer service experience by recommending a streamlined issues resolution triaging system.
• Processed test scripts on SilkTest.
• Created and maintained training manuals for PeopleSoft best practices and processes.
• Provided timely issues resolution to project managers across the company.

January 2006-May 2006
Fundaments of Financial Planning Course

November 2004-September 2005
PeopleSoft Applications Specialist-General Ledger

• Participated extensively via committee membership in the needs assessment and system requirement process for business application.
• Shared in enhancing the design of existing systems and maintaining a liaison support role on an operational and project level.
• Accurately prepared application systems documentation.
• Evaluated, designed and tested requested enhancements.
• Took part in the fit/gap process for the PeopleSoft upgrade from 7.5 to 8.9.
• Served as an on-call specialist trouble-shooting issues encountered by customers in all five campuses.
• Prepared weekly and monthly reports used by mid-to-upper management.

Confidential March 1999-September 2004
Project Analyst (3/03-9/04)

• Supported system conversions, mergers, acquisitions, and new products.
• Participated in and conducted tests on several cross-functional projects to assure data integrity and high financial standards compliance.
• Facilitated queries, nVision and inquiry (ledger & journals) training sessions.
• Contributed to complete legal merger in less than the expected time.
• Managed the GL Conversion Help Desk with customer service orientation.
• Researched Bank of America systems.

Corporate Accountant II (3/99-3/03)

• Analyzed financial statements.
• Assisted with the processing of year end closing.
• Maintained and monitored the PeopleSoft General Ledger system.
• Participated in the integration and implementation of PeopleSoft 8.0 upgrade.
• Contributed to process improvements with a customer service orientation while maintaining proper controls.
• Performed daily settlement of the general ledger and transactions upload.
• Served as a backup to the Assistant Manager.
• Created and updated procedures for the PeopleSoft General Ledger manual.
• Automated the settlement process utilizing Excel.
• Attended PeopleSoft University -- General Ledger I & II.

Confidential November 1998-February 1999
Financial Analyst

• Produced monthly and quarterly reports.
• Assisted with the ongoing monitoring of affiliates performance and data analysis.
• Prepared annual summary of client’s financial and statistical data.

Confidential February 1994-October 1998
Analyst Financial Statements Division

• Audited statements of financial interests.
• Taught Government Ethic Law to hundreds of employees over a period of four years.
• Committee member involved in updating rulings.
• Authored the official agency motto.

EDUCATION:
Bachelor of Science, Major in Accounting